Arborex Tree Services

Tree Service, Lawn and Yard Work, Landscaping,

About us

Thank you for the opportunity. Thank you Angie's list for bringing us in front of our clients and thank you too all of our clients who have chosen us to be an Angie's List Super Service Award winner. We are Licensed & fully insured with general liability, workers compensation, and commercial auto policy. We are professional, careful, OSHA certified, DOT certified, participate in work-safe annual continued trainings, participate in DBE and MBE programs with state of North Carolina. We are a full service tree services company. Well trained and extremely competitive. Some of our services include but are not limited to tree trimming, removal, cutting and beautifying overall tree health and trees appearance, Clean up and stump grinding, we haul tree and yard debris as well as take down dangerous trees with or without cranes. We are expert in climbing trees which are located near structures or power lines to get them down or thinned out properly. We provide free estimates so please call us today and it will be our pleasure to assist you with any and every tree service needs. Thank you again for considering us with your important investment. We look forward to working with you soon. Arborex Team.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Tree trimming, removal & cutting. Stump grinding. Branches. Lot clearing. Walkways & structures. Power lines.

Services we don't offer

Landscaping/ Lawn & Yard Maintenance not offered

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,004 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 426-450 of 1004 reviews

Thomas W.
12/2014
4.0
tree service
  + -1 more
Very accomodating with suggestions, etc
Description of Work: Cut down ca. 8 trees around the house

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Response from Arborex Tree Services
Thank you for your business, we appreciate it and feel much better now that the large leaning and over hanging trees are gone from your property. Thank you for choosing us for your tree work. We hope to hear from you again. Thank you

Wayne M.
12/2014
5.0
tree service
  + -1 more
First let me state right upfront, Usman is a great guy to deal with. He showed up on time. His estimate was very reasonable given my assumption of the difficulty of the task. His team performed the work and cleaned up completely - as if they were not there. Exactly what I want from a tree service. I will absolutely call Usman at Arborex when I need tree work performed again.
Description of Work: Trimmed very large branches overhanging my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Arborex Tree Services
Thank you kindly for a generous review, we appreciate it. It was an extremely difficult task to remove portion of the tree from the back yard but my team and I worked hard at it to get the job done exactly the way you had wanted it. My team and I are thankful for hiring us for the tree work and we hope to hear from you again soon. Thank you

Theresa R.
12/2014
5.0
lawn service, tree service
  + 0 more
Arborex's team was great. I had 7 men who worked about 5 hours on our first day, and completed most of the work. They cleaned up as they went, and also did the addtional work of moving out my leaves to ensure that my front yard looked as good as possible after the trees were cleaned up. I am currently scheduling the rest of the labor, and have found the Team Lead very easy to work with regarding a difficult schedule. Have patience with this process, as the work Arborex does is definitely worth the wait!
Description of Work: The provider cleaned up the canopy of my front yard trees, removed a tree to the side of my house, and started the process to remove vine encroachment in my backyard trees. The team cleared all my young growth, and trimmed out my blooming bushes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Timothy C.
12/2014
5.0
lawn service, tree service
  + 0 more
They brought a large, skilled crew who got all of the work done quickly and well. They left our place clean and looking fantastic. I highly recommend them. Their price isn't the lowest, but the quality of their work and professionalism is excellent.
Description of Work: We had a bunch of crepe myrtles and hardwood trees trimmed, bushes removed and trimmed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Peggy K.
12/2014
5.0
tree service
  + -1 more
Did a good job. Ground up all the limbs and left the place clean and neat. Very personable and professional young man. Checked to make sure I was satisfied with the job before hr left.
Description of Work: Ground 2 stumps and trimmed tree limbs growing over the roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$398

SHAY W.
12/2014
5.0
tree service
  + -1 more
Made initial contact via Angie's List messaging to utilize a coupon special from Arborex. I was not on a strong timeframe to get work done, so took a few days to setup actual estimate visit. Usman confirmed estimate to remove 2 dead trees. No pressure information about some other optional things to consider. I elected to have one of the optional things done, some trimming to get branches off a street light. His price for the work was competitive... and quite good using the coupon. The crew showed up promptly a few days later as planned. Very efficient, friendly crew. Foreman confirmed what needed to be done and solicited feedback while up trimming the tree. Other 2 dead trees came down quickly. Yard was cleaned up as they went along. Whole process went well.
Description of Work: Removal of two 8" diameter 3 story tall dead trees and modest trimming of another tree. Limbs, trunks, debris were chipped up and hauled away. No stump grinding requested.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$700

Belinda W.
12/2014
5.0
tree service
  + -1 more
I contacted Mr Ahmad about coming out to take a look at a tree and we communicated and set up a date for him to take a look and give me an estimate. He came left the estimate and followed up with a phone call. He was very patient and answered my questions, listened to and addressed my concerns. Arborex called me in advance to arrange the removal of the tree on Friday, November 28, 2014 as I had to leave the gate open to allow them access to the back. I confirmed and they arrived the next morning to remove the tree. Mr Ahmad personally introduced himself and let me know they were ready to start. The tree was very close to the house and there was not a lot of room to work. His team took a look around and started work. We were "ultra- impressed". The "team" (because they really worked together) - removed branches on the way up, and removed them. The gentleman who did the work going up the tree receives A+ for safety, professionalism, and skill as well as the entire team. They cut the branches and controlled the fall so that things were away from the house and the deck. They were neat, conscience, efficient and polite. In addition they were very respectful of the property they were working on and the area around the property they were work on. They cleaned up, cleared and hauled everything away. I was so pleased with the job they did and the way they cleaned up, cleared and hauled everything away. I will definitely call them back in addition to recommending them to associates who need this type of work done. I have given this company an "A" only because that is the highest rating I can give, but they deserved and A+ because their work was truly excellent.
Description of Work: Removed a large twin oak tree

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,775

Frederick S.
12/2014
5.0
tree service
  + -1 more
I found the owner to be very professional and very courteous in discussing the projects I wanted his firm to complete. I found his price for performing all of the above services to be extremely reasonable and competitive. I found his 'special' offer of $389 for $800 of service to be very attractive. I highly recommend Arborex Tree Service and I would gladly retain them for future work.
Description of Work: Removed 2 large river birch trees, 1 large ornamental tree, removed branches that were hanging over roof, removed debris from property and ground the stumps to ground level.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

vivian C.
12/2014
5.0
tree service
  + -1 more
They were very careful working around the wires and did an excellent job cleaning up,Called them on Monday --- the tree was gone by Tuesday.
Description of Work: Took down a dead pecan tree that was hanging over electrical wires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ethan L.
11/2014
5.0
tree service
  + -1 more
They were prompt and efficient. They told us what they were planning to do prior to doing the work and were able to make our property look significantly nicer. Thank you Arborex!!
Description of Work: They trimmed all of our trees on the property bordering open areas and cleaned up the front area.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Mickey O.
11/2014
3.0
landscaping, mulch, tree service
  + 1 more
On May 9, we purchased an Angie's List deal to provide 10 cubic yards of natural hardwood mulch for $69. We made several appointments to have the mulch delivered, but for one reason or another the appointments weren't kept. The mulch was finally delivered in August. I gave Arborex and overall rating of C. I had no issues with the price and quality of the mulch they provided.
Description of Work: Delivered 10 cubic yards of natural hardwood mulch

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$70

Response from Arborex Tree Services
Thank you for your review and we apologize for the delay. This was our first time selling mulch and we weren't prepared enough. this was a trial and error situation for us. We have learnt from this experience and have placed necessary changes to serve your better next time. Thank you for your business.

Robert J.
11/2014
5.0
lawn service, tree service
  + 0 more
I purchased the coupon on Angie's List and Arborex initially came over to provide pruning of trees in the front yard. I was happy with the results so I called them back for a bigger job in the backyard. Usman and his team are consummate professionals, and we were very happy with the tree removal and pruning services provided by this excellent company. He is responsive and friendly, and the entire team is hardworking and performed a great job in what was a tough job removing trees from a steep, hilly backyard where we recently moved in. Cleaned and cleared and hauled everything away afterwards. I would certainly call them back and use Arborex again for future projects and highly recommend them.
Description of Work: Removed 5 trees in the back yard and trimmed several crepe myrtles.a magnolia and a butterfly bush in the back yard. Hauled everything away from a hilly and wooded backyard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Arborex Tree Services
Thank you so much for a great review sir, we have absolutely enjoyed working for you (minus the steep hill part :), I'm just joking. You have a very unique property which is why it was challenging to remove all the trees and debris out of the tight area but my crew and I have dealt with similar situations before so we were well prepared for it. I am glad the dead trees are removed and over grown trees have been trimmed. Even I didn't realize how big of a back yard you really have now that the trees are removed. Enjoy your large and clean back yard and I hope to work with you again. Thank you

Randy N.
11/2014
5.0
tree service
  + -1 more
We called on a Saturday and Usman arrived promptly on Monday to give us an estimate. We explained that we needed the work done as soon as possible so we could have a new septic system installed. He and and his crew came back the very next day to do the work. They were very skilled and worked quickly and efficiently. We were amazed at the amount of excellent quality work they were able to do in such a short time. They not only did the work we asked them to do, but also left our property looking much better than it did before they arrived. Usman is a true professional and we would definitely use his company again in the future.
Description of Work: Removed two large pine trees from backyard. Removed one large maple tree beside our deck/gazebo. Ground down all three stumps and roots from the maple tree. Trimmed a Japanese maple. Cleaned up the large overgrown natural area in our front yard. Trimmed lower branches of trees in the natural area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,025

Response from Arborex Tree Services
Thank you, thank you, thank you, It was very nice to meet with you and work with you. My crew and I have enjoyed removing your trees which was an extreme challenge due to the location of the trees, one located with in few feet from the house and deck, root system spread like a road map - the other two located over the septic field area which required an extreme care. I am happy everything went just as planned and your trees were removed just the way you had wanted them to be removed. My crew and I performed majority of the manual removal of the trees since a piece of equipment was not to enter the septic area. Thank you for your business, we appreciate it and hope to work with you in future.

Mary S.
11/2014
5.0
tree service
  + -1 more
The job went very well. The Arborex crew was efficient, worked carefully, diligently and everything on my to do list was completed. The Arborex owner, Mr. Usman Ahmad was very communicative and thoughtful of our needs and effectively prioritized tasks. Also, Mr. Ahmad remained on site during the entire job and was constantly checking the work being done. In all the service was excellent, our property looks great!
Description of Work: Cut down huge dead tree (that was in a difficult location), cut down other smaller trees, cleared dead wood and brush from the natural areas, trimmed low branches as well as branches that were too close to the house. Chipped and cleaned up all tree debris and blew leaves off lawn areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,870

Response from Arborex Tree Services
Thank you so much for an amazing review. It was a beautiful cold morning and a perfect one to remove a dead and dangerous tree. Despite the fact that this tree was located behind the fence, into your neighbors drive way, my crew and I made sure the tree removal was very careful, and the job was completed with extreme care and clean up afterward. We wanted to make sure once your neighbor returned home that afternoon, he realizes that Arborex Tree Service was hired for tree removal. We wanted our work to speak for itself so we did just what needed to be done, extreme care, extreme clean up, and we did our best at everything that we did. Thank you for your business and great review, we really appreciate it and hope to work with you again soon.

Caroline B.
11/2014
5.0
landscaping, tree service
  + 0 more
I can't say enough about this team. They were courteous, professional, and extremely quick. They removed a HUGE oak tree from my back yard in a couple of hours, taking it down piece by piece, then felling the last bit. They disposed of much of the wood, and chopped up the rest for firewood for us. They even cut us 4 rounds of the trunk to use as seats around our fire pit. I will definitely be using them again. With the Angies list offer they were also extremely competitively priced.
Description of Work: Removed a huge oak tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Arborex Tree Services
Thank you kindly for a great review. I've enjoyed working with you and look forward to working with you again.

Ellen B.
11/2014
5.0
tree service
  + -1 more
Mr Ahmad came out and talked to me about the tree. It seems that we do not need to remove the tree right away. The pricing for another tree that needed work wasn't going to be as good of a deal as needed. Therefore we decided to just cancel the deal.
Description of Work: I purchased a Big Deal for tree services.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Susan L.
11/2014
5.0
lawn service, tree service
  + 0 more
Overall, Arborex did a great job. I used up the deal value ($119) and then paid an additional $300 for more trimming. I had to have the crew come back to trim dead branches on several trees that were missed the first time. With my oversight, they took care of it. They didn't, however, haul away the trimmings from the second service. Instead, they dumped them over the side of a bank of a dry creek bed. I didn't see this until a few days after they had done it. I'd definitely use Arborex in the future for tree trimming needs. The estimator and the workers showed up as scheduled on time and were very professional and cleaned up my yard well after the work was completed.
Description of Work: Trim tree branches and bushes.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Judith M.
11/2014
2.0
tree service
  + -1 more
The company never contacted me when they said they would so I did not end up using their services.
Description of Work: N/A
Rating CategoryRating out of 5
$99

Response from Arborex Tree Services
We apologize for the inconvenience but we do not show any record of you calling us or having any appointment set up, under your name or that address. You have also referred to a $99 dollar deal in the "cost" option, we do not have anything lower than $250 coupon. I'm afraid you must be confusing us with a different company. If you need us to come by, we would love to come for an estimate and to earn your business. Thank you

Mark W.
11/2014
5.0
tree service
  + -1 more
Perfect! Fast, efficient, no collateral damage to the structure, other trees, or the lawn. Left the entire area in better condition than it was and I'm a neat freak. Would not hesitate to recommend or use again.
Description of Work: I needed branches cut back on a stand of pine trees away from my house and raise the canopy. I bought the $800 for $400 deal, which made me apprehensive as the work isn't estimated up front. thankfully the quote was right in-line with competitors and based on the established trust I added more trimming and some general clean-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

Julia D.
11/2014
5.0
lawn service, tree service
  + 0 more
I'm so impressed with the professionalism of the owner (Usman) and crew of Arborex Tree Services. Communication was outstanding: Usman was reachable by both phone and email, and he was proactive in arranging appointment times and keeping me posted on exactly when he and the crew could be expected to arrive. And they showed up when he said they would! The crew seemed both at ease and careful as they worked. I was relieved that they seemed to be in excellent control of the situation as they took down one dead & very brittle tree that could have been a disaster if approached by less skillful people. They did a great job of putting trees and heavy branches down without damaging surrounding vegetation, everyone I encountered was very polite, and cleanup was terrific (the yard and driveway looked better after Usman and team were done than before they arrived). I can recommend Arborex Tree Services without reservation and wouldn't hesitate to hire them again.
Description of Work: Cut and removed two dead/dying pine trees and removed a number of limbs (some very high) from three additional trees

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$725

Linda C.
11/2014
5.0
tree service
  + -1 more
They were very conscientous and arrived on time. Hard working crew. we would definitely recommend them.
Description of Work: Removed two trees and trimmed another. Also, cut up a tree that had previously fallen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Maureen J.
11/2014
5.0
tree service
  + -1 more
The work and professionalism is outstanding. Communication was constant and reliable. From the initial quote to the completion of work, Usman and team were wonderful. Tree removal with surface roots is a messy job, but they minimized the damage to the yard. You quickly learn that they know what they are doing. A few of the team had to return to finish the grinding, and that job was completed on time and with utmost care. Tree pruning was excellent and fast. Will definitely use Arborex in the future and I have already passed along reference to others in the neighborhood.
Description of Work: Removed 4 pine trees, ground stumps and roots, pruned 4 additional trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Tom L.
11/2014
5.0
tree service
  + -1 more
I purchased a Big Deal on Angie's list for $500 of tree work for $219. The trees behind our house had grown such that they are over the back deck and part of the roof of our house. I had the tree company remove all the branches that were above our roof and deck. Some of the branches were large and had to be lowered with a rope. One of the workers went up the tree and attached a rope to the limb. He then cut it off and the workers on the ground lower it and cut it up. They used a large tree grinder to cut up the wood and all of it went in to a large truck. I also had them clean up some old pine trees that were laying in our natural area. The total cost was $219 for the special deal and $750 more for all the addition work that was done. The total was $969.00
Description of Work: They trimmed four trees behind our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Antony B.
11/2014
5.0
lawn service, tree service
  + 0 more
It went great, Usman came through on this job. He responded quickly, we agreed on a total price Friday, he did the work Monday. Thats fast! Also removed wisteria vines, blew leaves off patio and yard when they finished. It looks better than I anticipated. I will use them again and highly recommend Arborex Tree Services to all. AAA+++
Description of Work: Arborex Tree Services removed multiple trees and vines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,490

HARRIETTE S.
11/2014
5.0
tree service
  + -1 more
Prompt and courteous and professional
Description of Work: Tree Service
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Arborex Tree Services
Thank you, we appreciate it and hope to see you again soon.

Contact information

4605 Windy Knoll Rd, Raleigh, NC 27616

http://www.arborextrees.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Lawn and Yard Work,
Landscaping,
Mulch and Topsoil,
Firewood,
Plumbing

FAQ

Arborex Tree Services is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 5:00 PM

Arborex Tree Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Arborex Tree Services offers free project estimates.
No, Arborex Tree Services does not offer eco-friendly accreditations.
Yes, Arborex Tree Services offers a 5% senior discount.
Yes, Arborex Tree Services offers emergency services.
Yes, Arborex Tree Services offers warranties.
Arborex Tree Services offers the following services: Tree trimming, removal & cutting. Stump grinding. Branches. Lot clearing. Walkways & structures. Power lines.
Landscaping/ Lawn & Yard Maintenance not offered

Contact information

4605 Windy Knoll Rd, Raleigh, NC 27616

http://www.arborextrees.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM