Arborex Tree Services

Tree Service, Lawn and Yard Work, Landscaping,

About us

Thank you for the opportunity. Thank you Angie's list for bringing us in front of our clients and thank you too all of our clients who have chosen us to be an Angie's List Super Service Award winner. We are Licensed & fully insured with general liability, workers compensation, and commercial auto policy. We are professional, careful, OSHA certified, DOT certified, participate in work-safe annual continued trainings, participate in DBE and MBE programs with state of North Carolina. We are a full service tree services company. Well trained and extremely competitive. Some of our services include but are not limited to tree trimming, removal, cutting and beautifying overall tree health and trees appearance, Clean up and stump grinding, we haul tree and yard debris as well as take down dangerous trees with or without cranes. We are expert in climbing trees which are located near structures or power lines to get them down or thinned out properly. We provide free estimates so please call us today and it will be our pleasure to assist you with any and every tree service needs. Thank you again for considering us with your important investment. We look forward to working with you soon. Arborex Team.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Tree trimming, removal & cutting. Stump grinding. Branches. Lot clearing. Walkways & structures. Power lines.

Services we don't offer

Landscaping/ Lawn & Yard Maintenance not offered

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,004 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 401-425 of 1004 reviews

Denese C.
02/2015
5.0
tree service
  + -1 more
It went very well. Arborex worked efficiently to take down my 3 trees and cleaned up all the debris in my yard. Owner was courteous and punctual.
Description of Work: Took down 3 trees in my backyard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Arborex Tree Services
Thank you for your kind words, I appreciate it. I have also enjoyed working with you again after the snow storm. I am sorry you lost another tree but I am happy that your and neighbor's properties were safe. Thank you again.

penny P.
02/2015
5.0
tree service
  + -1 more
They came out and trimmed some tree's. They look good.
Description of Work: I purchased a Big Deal for $249 for $500 of Professional Tree Service.
Rating CategoryRating out of 5
Yes, I recommend this pro
$249

James W.
02/2015
5.0
tree service
  + -1 more
My experience with them was very good. The cost ended up going over the $219 Big Deal purchase price. The young man who owns the company, Usman, is a terrific young man. He has a very talented crew. I was very happy with the work. The transaction was very good. I paid $219 for the Big Deal and I think that was for $500 worth of work and that he took the $300 off of whatever the final bill was. It worked out very seamlessly. He quoted me a price before they did the work and in my opinion, I thought they ended up doing another $100 or $200 worth of work. When I told him that I am aware that they did a lot more than what I originally pointed out, he said no problem so there was no additional charge which was a very good flavor in my mouth. You do not get a quote too often and have them run over due to me. It was very clear that it was my request for some additional work and at the end of the day you have them say that it was okay. So, that was refreshing. His pricing was very good. He did a good job. They did a good clean-up. They showed up on time. Everything he did have worked exactly like as was represented.
Description of Work: I purchased a Big Deal for Arborex Tree Service. They did tree work for me like cutting limbs, cutting down some trees, and did a lot of pruning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Jay T.
02/2015
5.0
tree service
  + -1 more
He was very straightforward and honest. He gave us options. He pointed out things that I wouldn’t have noticied. He gave us a quote for other services. I’m going to use them soon.
Description of Work: I purchased a deal for professional tree service.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jabran K.
02/2015
5.0
tree service
  + -1 more
Usman came for an estimate about a week back, wrote up his estimate and patiently waited on me to get some more estimates. He called me back today to tell me he was in the area and if I was ready to proceed he can take care of both trees today, even offered a discount. He was not pushy at all, very professional and we agreed to move forward with the job. His crew (about 10 guys) showed up with all kinds of trucks and equipment a couple hours later. They moved quickly and removed both trees safely, did an amazing job taking care of my property, cleaned up every bit of debris with rakes and blowers. The whole thing was over in two hours. I wanted to build a pond where one of the trees were and asked him to grind the trunk down really deep. I also asked them to clean up a rather large stack of old firewood as well. They did both for pretty much no additional cost. They have all the right people and every piece of equipment you need to get the job and they leave your property cleaner than when they start their work. I would highly, HIGHLY recommend hiring this company.
Description of Work: Cut down and remove two large trees, stump grind and carry away a lot of wood debris

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Debbie L.
02/2015
4.0
tree service
  + -1 more
They did a great job. There were delays in the work date due to the weather. My only concern was there could have been better communication. I wished that I had received a phone call that they weren't going to come on the expected day due to the weather. Otherwise, the work was completed professionally and very rapidly.
Description of Work: Pruned trees and stump grinding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Lizabeth S.
02/2015
5.0
tree service
  + -1 more
I was extremely impressed with them. He was very prompt. I called a number of services and they were the only one who called me back immediately. He was very responsive and came out immediately. It was good of him to honor that I am an Angie’s List member.
Description of Work: Arborex Tree Service came and gave me a quote.

Rating CategoryRating out of 5
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Ken T.
02/2015
5.0
tree service
  + -1 more
It went extremely well. The owner, Usman, and his crew showed up on time and went right to work. They took down 3 trees and pruned many others. They mulched all of it, cleaned the area, and completed the job in a timely manner. They left the mulch for me to put out.
Description of Work: Pruned trees and removed trees.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Deborah R.
01/2015
5.0
landscaping, mulch, tree service
  + 1 more
It went very well. Very prompt, professional and extremely organized during the entire process. This company has perfected their ability to take down very tall trees w/in a residential neighborhood w/ precision. They removed the trees and branches, mulched them w/ their equipment. Cleaned up all debris from the street, driveway, sidewalks, front yard and actually left our yard looking better than before they came to do the work. I highly recommend them to anyone wishing to have tree removal done on their property, if I could give them 10 stars...I would!
Description of Work: Remove a cypress, trimmed tree branches hanging over our roof and took down a huge pine tree in our front yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Response from Arborex Tree Services
Thank you for a great feedback. we loved working for you as well and had enjoyed seeing you happy after the big pine was removed. We hope to work with you in future. Thank you for your business, my team and I are very thankful.

Paul D.
01/2015
5.0
tree service
  + -1 more
Everything turned out really well. I was very pleased with the service.
Description of Work: They did tree trimming and shaping for 3 of my trees, at my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Response from Arborex Tree Services
Thank you and we appreciate it. We hope to work with you again. Usman

Valerie C.
01/2015
5.0
tree service
  + -1 more
Arberex performed they work as planned. The trees were trimmed well back so that additional trimming will not be needed for a few years. The trimming kept the look of the trees and screening they provide intact. They also blew the leaves off my back yard and front yard which was not included in the estimate. I am very very pleased with the work they performed and will use them again.
Description of Work: Arborex trimmed three trees in the back yard. They were getting close to the house and shading the deck which was beginning to affect the decking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$549

Response from Arborex Tree Services
Thank you for choosing us among the competition - we know you had a lot of options, my team and I are thankful. We have enjoyed working with you and loved getting the branches and trees trimmed in the back yard to push away some of the over hang over the deck and the house. We hope to hear from you in future. Thank you

John K.
01/2015
4.0
tree service
  + -1 more
We did not use this company because of price.
Description of Work: Estimate for tree removal.

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$875

Philip K.
01/2015
5.0
tree service
  + -1 more
We needed to dismantle the squirrel highway leading into our attic space from the nearby trees. Arborex did a great job removing branches over our three-story house. They were safe and efficient, at a very reasonable price. They left the place cleaner than it was before!
Description of Work: Removed tree limbs close to the roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

SCOTT M.
01/2015
3.0
tree service
  + -1 more
People were very nice to deal with but obviously this endeavor (providing mulch) was a new foray for what had been previously just a tree service. To their credit, after I placed the order but before it was delivered, somebody from the company contacted me to say that some customers have been disappointed with the quality of the mulch. The mulch deal was a very good price but this was the case because it was all mixed in with tree cliipings, wood chips from a variety of sources - basically yard/tree scraps. I was given the option to cancel my order if this is not the quality of mulch I was looking for. I decided to accept it anyway. As advertised, mulch quality was not very good but it was a good bulk price and I was forewarned so I am basically OK with the deal and the provider.
Description of Work: Provided mulch

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$149

Randy S.
01/2015
5.0
tree service
  + -1 more
Arborex was very prompt and responsive...VERY happy with their work.
Description of Work: tree trimming and clearing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Michael W.
01/2015
5.0
lawn service, tree service
  + 0 more
It was a pleasure dealing with Arborex. They were friendly, professional and punctual. We couldn't have asked for a better experience. Other than being able to see in areas that were covered in branches before, we couldn't even tell they had been there, that is how good a job they did cleaning up after themselves and removing debris. We will definitely be using them again.
Description of Work: Some major trimming all across our property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

G Denise B.
01/2015
5.0
tree service
  + -1 more
The owner, Usman Ahmad came out and looked at the work to be performed (removal of tree stump in my backyard, in the middle of my deck); unfortunately, he said to grind and remove the stump, he would have to remove parts of my deck and that would be an additional $300.00 to remove parts of the deck and he can not guarantee that his 'guys' would be able to replace the boards on the deck in the same manner it was removed. I told him thanks, but since I didn't expect to pay more for the tree stump removal than what I paid for on the Angie's Big Deal, I would have to cancel this order.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$199

Response from Arborex Tree Services
Thank you for your business, I really appreciate the opportunity and regret that we weren't able to work together on this one. Unfortunately the stump was located in the middle of the deck and there was not way to grind the stump without taking potion of the deck apart. We would have been able to place the parts of the deck back together exactly how we would have taken them apart but since it is an old deck, I was nervous about the rotten wood and unforeseen damage due to the stump, therefore, I had to charge a little extra to replace the deck parts. If this stump was located else where on the property we would have been glad to grind the stump for paid Big Deal price but due to its location - please understand we were only charing a little extra to dismantle the deck and install again along with replacing needed parts. You also had an option to find some on to take apart the deck and we would grind the stump for no additional cost, not sure if you were able to find someone else or not. I thank you again for the opportunity, I have enjoyed meeting with you and perhaps we can work together on another project in future.

sharon M.
01/2015
5.0
tree service
  + -1 more
AMAZING.... First, let me say I am VERY hard to please... and they were amazing. I had a couple of trees that needed to be removed so a small barn could be built. They came out on Friday, 1/9/15 (in this awful cold weather we've been having).... removed the two trees, and ground up the stumps. I asked if 5 crepe myrtles on the back part of the property could be pruned down so they'd flower in the spring... and for a little more $ over the cost of the original "deal" they did that as well. They ground up all the debris, cleaned up all the mess with a blower... and... when I mentioned there was a path the encircled the back of the property, they went out and blew off the entire path as well!!! The whole process took less than an hour! Professional, polite and very respectful to me and what I needed. Did I say AMAZING???
Description of Work: removed and ground the stumps of two trees

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Response from Arborex Tree Services
Thank you so much for an awesome review, we greatly appreciate it and love the feedback. I am glad we were able to beautify your property and get the trees out of the way so you could proceed with the shed installation. I have enjoyed working with you and hope to work with you soon again. Thank you

David W.
12/2014
5.0
tree service
  + -1 more
Great job. Only issue was when taking down one of the trees they did 'hit' another smaller tree and caused damage to it that we had planted 5 years ago.
Description of Work: Cut 5 large trees and ground stumps

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Arborex Tree Services
Thank you for your business we appreciate it. We have enjoyed working with you and apologize for little damage to the smaller tree. It was extremely tight spot to work with, our goal is not to damage anything and we were protecting the fence, the shed, and the house and it was unintentional to have accidentally damage the smaller tree slightly. We still hope you will hire us in future should the need for tree work arise. Thank you so much for your business.

Lillian P.
12/2014
4.0
tree service
  + -1 more
Purchased big deal. Was going to have additional services performed but price seemed higher than other companies had charged before. Did great work and apologies to the workers for having to deal with my crazy in laws who were home during the time of service performed.
Description of Work: Cut low hanging limbs off big two trees.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Response from Arborex Tree Services
We appreciate your business and it's no problem that we had to deal with the in-laws :) I apologize that you thought our prices seemed a bit higher, the task ahead was extremely labor intensive but we still appreciate you hiring us for part of the job. Your trees looked much prettier by the time we were done, and home was safe since we took away all big branches going towards the house and raised canopies on all trees. Thank you and hope to work with you again.

Deborah B.
12/2014
5.0
tree service
  + -1 more
Everything was excellent-- on time, professional, answered all of our questions, and quick! While they were working on our property the neighbors had a few questions and even hired Aborex on the spot to do work for them that very day.
Description of Work: Removed several dead trees, cleared branches away from chimney and roof, removed all debris, gave great advice for future steps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Arborex Tree Services
Thank you so much for your business and referral towards the neighbor. We definitely appreciate it. My team and I have enjoyed working for you and hope to work with you in future. Thank you

Matt H.
12/2014
5.0
tree service
  + -1 more
We initially had some issues and had to reschedule the estimate multiple times. Once we were able to meet I was given an estimate in about 15 minutes and work was scheduled for the next morning. I gave them permission to do the work when I was not at home. They arrived an hour early with a 7 man crew and was done before the scheduled start time which was fine with me. Another neighbor came down and spoke with them and had 2 trees taken down as well.
Description of Work: Cut down and ground the stump of a large Bradford Pear. Also removed the old stump of another tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$920

Response from Arborex Tree Services
It was our pleasure to work with you. Thank you for the opportunity, we appreciate your business and hope to work with you again. We also appreciate the unspoken referral to the neighbor, it for sure worked out great while we were there we were able to take on their two trees as well. Hope to work with you again.

Lawrence W.
12/2014
5.0
tree service
  + -1 more
The crew came on time . They cut down the fourteen foot half of a tree and grind it up.
Description of Work: Stump grinding and large tree trunk removed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$389

Response from Arborex Tree Services
Thank you sir, we appreciate your business and have enjoyed working with you. Thank you for your patience while we were dealing with lots of rain and wetness. We hope that you will reach out to us for your future tree work needs. Thanks

deanna L.
12/2014
5.0
tree service
  + -1 more
They contacted us, and provided the services within the week. Cleaned up good
Description of Work: removed a Bradford pear tree and stump grind. \

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Response from Arborex Tree Services
Thank you, Hope you were able to use the firewood. Thanks again and hope to work with you in future.

Elizabeth D.
12/2014
5.0
tree service
  + -1 more
Provider was great. Was on time for all appointments, including the estimate and actual removal of the trees, was very professional and efficient in removing the trees and any debris. I gave the provider an "n/a" for price only because I didn't get other estimates so I don't know how the overall price would compare. I was satisfied with what I paid out of pocket for the deal and the extra $200, for a total of $699. I would definitely use the provider again, unless I found another provider on Angie's list with equivalent ratings and a much better price.
Description of Work: Provider removed three dead or dying service berry trees and their stumps.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Arborex Tree Services
Thank you, we appreciate the feedback and have enjoyed working with you. Our goal is to continue to service the Angie's list members with an excellent service and great prices so you don't have to look for anyone else for your tree work :) Thank you and hope to work with you again.

Contact information

4605 Windy Knoll Rd, Raleigh, NC 27616

http://www.arborextrees.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Lawn and Yard Work,
Landscaping,
Mulch and Topsoil,
Firewood,
Plumbing

FAQ

Arborex Tree Services is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 5:00 PM

Arborex Tree Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Arborex Tree Services offers free project estimates.
No, Arborex Tree Services does not offer eco-friendly accreditations.
Yes, Arborex Tree Services offers a 5% senior discount.
Yes, Arborex Tree Services offers emergency services.
Yes, Arborex Tree Services offers warranties.
Arborex Tree Services offers the following services: Tree trimming, removal & cutting. Stump grinding. Branches. Lot clearing. Walkways & structures. Power lines.
Landscaping/ Lawn & Yard Maintenance not offered

Contact information

4605 Windy Knoll Rd, Raleigh, NC 27616

http://www.arborextrees.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM