Arborex Tree Services

Tree Service, Lawn and Yard Work, Landscaping,

About us

Thank you for the opportunity. Thank you Angie's list for bringing us in front of our clients and thank you too all of our clients who have chosen us to be an Angie's List Super Service Award winner. We are Licensed & fully insured with general liability, workers compensation, and commercial auto policy. We are professional, careful, OSHA certified, DOT certified, participate in work-safe annual continued trainings, participate in DBE and MBE programs with state of North Carolina. We are a full service tree services company. Well trained and extremely competitive. Some of our services include but are not limited to tree trimming, removal, cutting and beautifying overall tree health and trees appearance, Clean up and stump grinding, we haul tree and yard debris as well as take down dangerous trees with or without cranes. We are expert in climbing trees which are located near structures or power lines to get them down or thinned out properly. We provide free estimates so please call us today and it will be our pleasure to assist you with any and every tree service needs. Thank you again for considering us with your important investment. We look forward to working with you soon. Arborex Team.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Tree trimming, removal & cutting. Stump grinding. Branches. Lot clearing. Walkways & structures. Power lines.

Services we don't offer

Landscaping/ Lawn & Yard Maintenance not offered

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,004 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 301-325 of 1004 reviews

Danielle P.
07/2015
5.0
tree service
  + -1 more
Excellent service. Usman was friendly, a pleasure to deal with, and worked with me on the cost. They did more than I expected. The crew did a tremendous amount of work in less than 2 hours. When they left, my roof, gutters, driveway, and yard were cleaner than when they arrived. Highly recommend!
Description of Work: Removed 2 trees and did extensive trimming to several trees in front and back of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Arborex Tree Services
It was awesome to see the transformation of your trees. We enjoyed the curb look and up lift of the entire property with tree work. Thank you for your business. We will see you next time.

Bea W.
07/2015
5.0
tree service
  + -1 more
It was great! They finished everything within about 1 1/2 hours. The tree that was felled was close to other trees, but did not hit them when it fell. They trimmed out branches that could hit the house or other trees as the tree fell. The grass beneath the tree was unharmed. Everything was cleaned up and it was very neatly done. They were really great- so efficient and so tidy. Everyone in the crew was cheerful and answered any questions that we had.
Description of Work: Arborex cut down and removed a large tree that had been bent over during the ice storm. They also cut out the top of a cedar tree that had been broken off during the ice storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$464

Response from Arborex Tree Services
Thank you kindly. We appreciate your business and kind review. We hope to work with you in future.

Ann P.
07/2015
5.0
tree service
  + -1 more
Provided an estimate for tree service. Very nice, good estimate, flexible for scheduling and punctual; all the things you want in a contractor. Unfortunately our plans changed and we are unable to move forward with this project.
Description of Work: tree service

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Arborex Tree Services
It was great to meet with you and thank you for your kind words. I wish you all the best and should a need arise for tree work, please know that I am only a phone call away. Good luck to you guys and wish you all the best.

Caitlin M.
07/2015
5.0
tree service
  + -1 more
This was such a great experience we will make sure to recommend Arborex to anyone needing tree services. They were prompt professional and polite. They had a large crew which made the work go by very quickly and went above and beyond what I had asked by trimming back several trees touching power lines but keeping a clean look for the trees. The price was very reasonable for the amount of worked we requested and we couldn't be happier. If you need work done stop looking and call them!
Description of Work: We had 2 tree stumps ground 1 medium size tree removed completely. Five other trees trimmed one of which was a very tall pine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$930

Response from Arborex Tree Services
Thank you for your business and an awesome review. We greatly appreciate it. My team and I have enjoyed working for you. I love the new look of the house with the big pear tree hovering over it. Thank you and we will see you next time

Francis F.
07/2015
5.0
landscaping, lawn service, tree service
  + 1 more
Arborex removed a few trees that were too close to the house and ground the stumps. They dropped a dead tree in the woods behind the house. They also did some trimming of shrubs that were way overgrown. Everything went well and was done while I was at work. The shrubs did not look the greatest when they were done, but a lot needed to be cut back, so this is understandable. I had them out on another occasion to stake and tie off three trees that suffered some storm damage. That went well also. My only complaint is that both times my initial appointment was rescheduled at the last minute and there was some delay in communicating that to me.
Description of Work: Removed trees, pruned shrubs, tied off and staked storm-damaged trees

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,800

Glenn M.
07/2015
5.0
tree service
  + -1 more
All work went well and I was happy with the results. They did a good job cleaning up the debris. Also, I will need more work done in the future, and we discussed what needed to be done.
Description of Work: Removed one tree, trimmed limbs from 3 trees, cut back 3 large shrubs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Linda S.
07/2015
3.0
tree service
  + -1 more
The guy was nice & polite, but I had to cancel the deal as it was no deal!
Description of Work: First of all the guy was 30 minutes late. Second of all I needed 4 stumps ground out. Third of all he mentioned they get85.00 per stump. I did the math, at that rate I would only get 340.00 worth of service, what about the difference of 110.00? As it turns out my guy that took 13 trees down, came back & ground all 13 out for 300.00!

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

$199

Gretchen B.
07/2015
5.0
tree service
  + -1 more
The provider and his team did a professional job. I had hired someone to cut down trees and they left without completing the job or cleaning up afterwards. Usman came out and evaluated my job just two days after I purchased his deal. He and his team came back that afternoon and completed the work in a couple of hours. They not only did an excellent job with the trees they cut down, they also ground the stumps for the other trees that had been cut down and carried the remaining wood left by the other vendor and disposed of it. I highly recommend this team.
Description of Work: The provider cut down 5 trees and ground the stumps for these trees plus 14 others that I had already cut down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Timothy J.
07/2015
5.0
tree service
  + -1 more
It turned out really good. They did a great job. They were very professional and they cleaned up after themselves. While they were out here, we took advantage of a few other specials they had. We would definitely use them again. They have all the right equipment, right trucks and right skill set.
Description of Work: I purchased a "Big Deal" for Arborex Tree Services. They had to take the trees down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Arborex Tree Services
It was great to work with you. We have enjoyed it. We will see you next time. Please don't forget to refer your friends and family to us for any of their tree work needs. We appreciate it.

Mark H.
07/2015
5.0
tree service
  + -1 more
- Punctual - Did all the work we had agreed on when they came to give me an estimate (i.e., did not have to repeat what I wanted done when they came to do the actual work because they took good notes during the walk through for the estimate and Usman, who came out to provide the estimate, was there to supervise when the work was done) - Cut... chipped.... and cleaned up in a flash.
Description of Work: trimmed major limbs on multiple trees

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,110

Response from Arborex Tree Services
Thank you for your business and we appreciet your taking the time to write us a great review. We appreciate it. We would love to work with you again.

Tom W.
07/2015
5.0
tree service
  + -1 more
They worked fast and efficiently to remove the limbs using several people to manage the work and make sure that the limbs were brought down safely and avoiding any property damage. They removed several very large limbs with up to 8" diameter without damaging the tree or anything around it. All of the remaining cuts were very clean with no torn or jagged edges. They were also very quick with the removal of the limbs and cleanup afterwards.
Description of Work: Trimmed lower limbs from a large tree in my back yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$599

Courtney R.
07/2015
5.0
tree service
  + -1 more
Excellent job; very professiona
Description of Work: Cut down and trimmed numerous trees on heavily wooded lot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

janice W.
07/2015
5.0
tree service
  + -1 more
See above. Arborex is good, professional and thorough
Description of Work: Hi there this is a two part review. First I have to say that Usman and the guys at Arborex are AMAZING. When I called I had a bit of a dilemna. I had two huge Brae burn trees fall right in the middle of my driveway. I was totally blocked in and when I called them they said I would need to wait a weeks, however when explained to Usman the owner. they came out within two hours. Hire these folks. You will be glad you did. I also uses an Angies list coupon I had from a previous company which did not follow through.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Karen P.
07/2015
5.0
tree service
  + -1 more
I cannot say enough good things about the company and the crew. They did an outstanding job in a timely manner - it was a larger crew and went considerably faster than we expected. The one small confusion - not their fault - was resolved both quickly and (I have to say totally) in our favor. Not only did they do solid work, quickly, and at a great price but they worked with us and exhibited a business ethic that is vanishingly rare in this day and age. I will use this provider again in a heartbeat, and have already sung praises to one of my neighbors needing work done.
Description of Work: Cleared and cut storm damaged trees. Mulched all the wood, as directed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Al W.
07/2015
5.0
tree service
  + -1 more
The work team was prompt and kept me informed throughout the process. The job was completed in one afternoon. They did a great job.
Description of Work: They removed a large tree in my front yard and ground the roots, removed several smaller trees in the back and carried off some downed limbs.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward T.
07/2015
5.0
tree service
  + -1 more
Good job. They removed branches and debri. Did the job quickly and with out problems.
Description of Work: Removed broken branches from tree

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Rich L.
07/2015
5.0
landscaping, mulch, tree service
  + 1 more
First, I want to say that I am a frequent user of Angie's List and have not hesitated to give service providers an "F" when deserved. with that said, I give these guys the highest rating in every category. First, they did an excellent job. They very carefully trimmed several large oak and beech trees with limbs extending over or close to our roof line. The trees were climbed and each limb carefully cut and lowered. They also did an excellent job of clean up, chipping all of the limbs, plus several debris piles I had generated on my own, creating a nice mulch pile for me to use. They were also professional and very friendly, besides being expert and thorough. Usman, the owner and foreman of the crew, was also friendly and professional. He knew his stuff. His crew was on time and they worked hard while here. I did a AL deal for this service, and thought the price was more than fair for what we got. The total effect on the property was very positive, and I will not hesitate to have them back to help me with some other projects on our 7 acres of woods. A+++++
Description of Work: They did an extensive trimming of several large hardwood trees close to our house in the woods, and cleaned up several piles of debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Quyen N.
07/2015
3.0
tree service
  + -1 more
With the discount the price was okay. They did a good job, they didn't do a bad job but they charged a lot. I had it done because they were already there. Without the discount from Angie's List I wouldn't recommend them because the price was too high.
Description of Work: I used a Big Deal with Arborex Tree Services. They topped off my tree and trimmed up the branches of them. They cut one of the pine tree and clean up my back yard.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$694

Tim H.
07/2015
5.0
tree service
  + -1 more
They were very fast with the tree removal. Everything was completed as expected and was cleaned up after completed. It did take a while to get the work scheduled but it was because there were so many groupons bought.
Description of Work: Remove 2 dead trees, trim other trees that were overhanging the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$750

Nancy S.
07/2015
5.0
tree service
  + -1 more
They were great and very friendly. They showed up when they were supposed to and did what I paid for. I would recommend them to others and will use them myself in the future.
Description of Work: Removed a tree and cut limbs and trees from around the house. Hauled everything away and cleaned up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$920

Elizabeth H.
07/2015
5.0
tree service
  + -1 more
So I met Usman at my home to go over the special deal and to see if what I wanted done was within the price range. I had one large tree removed from the back yard, shading about a thrid of the yard; and a smaller tree removed which was hanging over my neighbor's property and fence. It would have come down and torn up their yard and my fence by the next ice storm. Both trees had the stumps gorund down. Arborex also removed a smaller sapling at my request. The work was done while I was at work, so when I came home the yard was perfectly leveled, and all the materials cleaned up. It was if the trees were never there. (My last experience with another tree company was messy, they left the trees cut down all over the yard and did not remove the debris until weeks later. By then my roses were crushed. ) Arborex was not like this at all. I was exceptionally pleased with the work and would HIGHLY RECOMMEND them to do the work. Punctual, clean , professional, reasonable prices Obviously the Arborex team takes pride in their work Thank You
Description of Work: Cut down two trees and grinded the stumps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Response from Arborex Tree Services
Thank you for an awesome review. We have loved working with you as well and hope to work with you again.

John B.
07/2015
5.0
tree service
  + -1 more
I would use them again in the future.
Description of Work: I purchased a big deal from Arborex Tree Services for tree services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Response from Arborex Tree Services
Thank you for your business and than taking the time to write us a review. We appreciate it and would love to work with you in future.

Kevin G.
07/2015
2.0
tree service
  + -1 more
I contracted Arborex to trim a large (over 2 story tall) black gum tree and to remove a large (over 2 story tall) Bradford Pear Tree. Overall, I was disappointed with my experience. The main disappointment came from how the estimate was handled - I was told a price and scope of work, but when the day came to do the work the estimator claimed that his quote included something different than what was on the quote and what was discussed. In addition, I wasn?t pleased with his excuses and reasoning behind why there was confusion. After much discussion, he took full responsibility and did not charge more for trimming the larger tree and did offer a discount since he was not able to provide stump grinding as promised. As for the tree service itself, originally I was ready to give high marks but my ranking lowered after discussing with my wife and neighbor how the tree removal was handled. First, the tree trimmers did not wear harnesses or wear safety glasses. Second, they dropped a branch onto my neighbors house then climbed onto their roof without first requesting access from us or the neighbor. On the plus side, they did a quick and clean job and did make sure we were satisfied with the service. Although the owner was very quick to respond to my calls and emails, and was accommodating after he admittedly made errors in his estimate and what he had promised - the experience leads me to not recommend them since the stress of handling the situation was not worth the lower cost for the tree service.
Description of Work: Trimmed Large Black Gum Tree in Front Yard and Removed Large Bradford Pear Tree in Backyard

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$725

Response from Arborex Tree Services
First of all, thank you for your business and taking the time to write us a review, I appreciate it. I also regret that you have had a bad experience. Although we have tried our hardest to please you and bent over backwards to make sure you were satisfied and happy but you were right when you said over the phon "that Usman there is nothing you can do to please me". I came to your house for an estimate, you weren't there but I met with your wife and look at the tree work. As soon as I saw the tree that she wanted to trim was Bradford Pear tree which was planted 6 inches away from the fence, between the two house, and at the end of a paver patio, I told her that we should remove this tree because they are known for splitting and causing damage. I also told her that we will not be able to grind the stump due to its location, too close to the fence and at end of the paver patio. She acknowledged, hence the estimate was given for tree removal only. It didn't say anything about stump grinding at all. If we grind stumps it simply is listed as a separate line item on the estimate sheet. You had called the next day to inform us that you will need an HOA approval to remove this tree. I was driving and didn't have your invoice handy when you had asked if we do stump grinding. I politely said yes we do grind stumps as well but I do not have your quote in front of me and can call you later with it but you took my words of stump grinding as if we were going to grind your stump. Even though I had already told your wife we could not grind the stump, 10 other companies that had given you estimate also told you they couldn't grind stump because of this tree's location but you held me accountable for my words that "yes we do grind stumps" while I was driving and didn't have your quote on me to confirm services. I accepted my error out of customer service to retain a happy customer, I could have easily refered to the original quote but I didn't. I admitted my fault/error because I believe in great customer services and that customer is always right. My company is driven with providing excellent customer services and this is why I acknowledged my error rather than saying that hey we have already told your wife we will not be grinding the stump. I respect the neighbors not being happy about my crew going into his fence without his permission to pick up fallen branches, my crew rang the door bell and knocked on the door but no one answered. You know where the tree was located, hanging half of the tree on the other side of the fence into the neighbors yard. You have given us such poor rating and a bad review on an excellent job that we have done saving the "falling fence", not hurting yours or neighbors house or damaging anything during the process. My question to you is, why didn't you talked with your neighbor about the tree coming down if you knew the neighbor was going to be upset about us picking up fallen branches from his yard. If you did speak with him than what was the big deal if we cleaned up after ourselves once the branches were removed. I'm sorry about your experience. However I'm satisfied with the services my crew and I provided to you. We are committed to satisfying everyone by doing everything and anything in our power but unfortunately there are a handful people who simply can't be satisfied. Thank you

Sheri S.
07/2015
5.0
landscaping, mulch, tree service
  + 1 more
Arborex was AMAZING! I had my house up for sale, and a storm took down a tree right in my front yard on a Friday night. I called Arborex first thing Saturday morning (8:00 a.m., even before their official business hours) and got someone on the line to request the earliest date possible. After explaining my situation, the person said they would have someone to my house the same day - and they did! They arrived by 1:30 p.m, and by 2:00 the tree was downed, ground up, the stump ground out of the ground and the clean-up completed. WONDERFUL! I can't thank them enough! After cleaning up the remaining dirt/mulch mound, there was a little bit of a stump left and some really big limbs. I called and said I thought it needed a little more attention, and they returned the next business day and finished it up, no questions asked, no extra charge. GREAT service! Very professional. Timely and responsive to my need. Affordable/worth every penny! Definitely would use them again and definitely give high marks/recommend them.
Description of Work: Cut down a tree that was damaged in a storm and then ground out the stump. Removed limbs, tree and ground them up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Arborex Tree Services
Thank you for your great review. We appreciate your business and time and we hope to work with you in future.

Melissa M.
07/2015
5.0
tree service
  + -1 more
Removed trees but machine broke one one and left some stumps not completely ground up. Thought they would come back to finish or offer a reduction of price, but did not.
Description of Work: Removal of trees in our back yard.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Arborex Tree Services
Thank you for your review, we appreciate it. I am so sorry if we haven't come back to grind the stump for you. I apologize for letting this slip through for some reason. We will contact you immediately to set up the stump grinding to finish it at no additional cost to you. We still appreciate your kind review and will be in touch shortly. Thank you

Contact information

4605 Windy Knoll Rd, Raleigh, NC 27616

http://www.arborextrees.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Lawn and Yard Work,
Landscaping,
Mulch and Topsoil,
Firewood,
Plumbing

FAQ

Arborex Tree Services is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 5:00 PM

Arborex Tree Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Arborex Tree Services offers free project estimates.
No, Arborex Tree Services does not offer eco-friendly accreditations.
Yes, Arborex Tree Services offers a 5% senior discount.
Yes, Arborex Tree Services offers emergency services.
Yes, Arborex Tree Services offers warranties.
Arborex Tree Services offers the following services: Tree trimming, removal & cutting. Stump grinding. Branches. Lot clearing. Walkways & structures. Power lines.
Landscaping/ Lawn & Yard Maintenance not offered

Contact information

4605 Windy Knoll Rd, Raleigh, NC 27616

http://www.arborextrees.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM