Arborex Tree Services

Tree Service, Lawn and Yard Work, Landscaping,

About us

Thank you for the opportunity. Thank you Angie's list for bringing us in front of our clients and thank you too all of our clients who have chosen us to be an Angie's List Super Service Award winner. We are Licensed & fully insured with general liability, workers compensation, and commercial auto policy. We are professional, careful, OSHA certified, DOT certified, participate in work-safe annual continued trainings, participate in DBE and MBE programs with state of North Carolina. We are a full service tree services company. Well trained and extremely competitive. Some of our services include but are not limited to tree trimming, removal, cutting and beautifying overall tree health and trees appearance, Clean up and stump grinding, we haul tree and yard debris as well as take down dangerous trees with or without cranes. We are expert in climbing trees which are located near structures or power lines to get them down or thinned out properly. We provide free estimates so please call us today and it will be our pleasure to assist you with any and every tree service needs. Thank you again for considering us with your important investment. We look forward to working with you soon. Arborex Team.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Tree trimming, removal & cutting. Stump grinding. Branches. Lot clearing. Walkways & structures. Power lines.

Services we don't offer

Landscaping/ Lawn & Yard Maintenance not offered

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,004 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 101-125 of 1004 reviews

Paul C.
05/2017
5.0
tree service
  + -1 more
Arborex continues to do a great job. They manage all of the details to protect and keep the yard clean. This included raking the pine straw mulch out of the way and then returning it upon completion. Their team is very professional.
Description of Work: Removed 2 large trees and ground 3 stumps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Richard B.
05/2017
5.0
tree service
  + -1 more
True competent and conscientious professionals
Description of Work: Remove several large trees and extensive pruning of others

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Arborex Tree Services
Thank you sir.

Lynn L.
05/2017
5.0
tree service
  + -1 more
The owner called promptly after the voucher was purchased. He scheduled a time to look at the tree but was able to come even earlier than promised. We were told that the tree would be removed one day the following week (no particular appointment was set). However, it was not until the following week that they came out. The crew was very efficient - they removed the huge tree in a single piece! They even cleaned up some limbs we had already cut down!
Description of Work: One tree removed from side of driveway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$750

Response from Arborex Tree Services
Thank you for your business. We appreciate it and hope to work with you in future.

Larry C.
05/2017
5.0
tree service
  + -1 more
.........................................................................................................
Description of Work: ......................................................................................

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Arborex Tree Services
Thank you!

Anna L.
05/2017
5.0
tree service
  + -1 more
Great overall. The team works well together, they were efficient and avoided hitting my house. One of my gutters was bent by a large branch that a lone worked kind of dragged off the roof.. otherwise excellent work!
Description of Work: I had a very large maple tree close to my house removed and two other trees pruned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Arborex Tree Services
Thank you a bunch. We will see you next time.

Susan S.
05/2017
5.0
tree service
  + -1 more
The entire crew was professional and courteous. We would definitely rehire for any future tree needs.
Description of Work: We had trees removed, trees cut back, and trees trimmed with dead wood removed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Arborex Tree Services
Thank you kindly. We appreciate your business and hope to work with you in future.

David Y.
04/2017
1.0
tree service
  + -1 more
Terrible never contacted after me contacting him never showed never called won't return calls
Description of Work: Purchased coupon for tree service,never contacted had to call him. Promised to call back to schedule service, never called,finally scheduled service,waited all day Saturday,never showed would not return calls. Do not use this guy. You will be sorry.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$219

Response from Arborex Tree Services
Mr. [Member Name Removed], we apologize for the inconvenience and bad experience you have had with our company. We have returned phone calls and scheduled an appointment for visiting for your tree work. I had our calendar mixed up unfortunately, my fault, and I couldn't come by. I returned a phone call back and left a message asking to schedule to come out at your convenience and at time that would suit you the most. I never heard anything back from you until this review. We are still available at your convenience so plz let us know how you would like us to proceed. Thank you for your business and once again we apologize for the inconvenience.

Lynn S.
04/2017
2.0
tree service
  + -1 more
Usman did not clarify with me what pruning I wanted done on an elm tree...he butchered the entire lower limbs of the tree without talking to me first. He did not explain that he would be removing branches/limbs from trees surrounding the pine and he cut a lot back...he should have explained that first. He left the site while his team worked and they did not speak English. They were not careful on removal of the top of the pine and it tore up trees around it, lost limbs, branches and dented the ground where it fell and was dragged and now the lawn is uneven. He did not spread out the debris from the stump grinding saying it would sink on its own which it didn't after 6 months. He left the huge pile for me to spread out 6 months later.
Description of Work: removal of large pine tree, grind stump, trim other trees

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$1,100

Response from Arborex Tree Services
With all the due respect, we have done a great job at removing your trees at a very reasonable price, I've come back with my crew to satisfy you and your yard/tree needs before we got paid. You were extremely happy and satisfied when we left. Sincere apology but this statement of yours is completely over exaggerating and unethical.

Sacha P.
04/2017
5.0
tree service
  + -1 more
Fantastic! I was very pleased with Arborex, despite a slight delay during a busy Easter week to confirm the estimate - I would definitely hire them again. Very pleased with the responsiveness to my phone calls and quality of service performed; they even texted me the before/after photos as they were conducting the work and clearing up!
Description of Work: I had several large tree branches interfering with the side of my home; Arborex took care of these without having to chop down any trees and did a great job, clearing up all of the debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$220

Lindsay S.
04/2017
5.0
tree service
  + -1 more
They were able to perform the service the next day. Very efficient and professional.
Description of Work: Tree removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Etsuyo C.
04/2017
5.0
tree service
  + -1 more
This was a big deal purchase. It turned out alright. They did exactly what they said they were going to do. They were very neat in their work, they cleaned up after themselves. I had some special requests about how to treat, what to do with one of the trees that was taken down. They did just fine. I was perfectly satisfied with their work. I'm not sure how knowledgeable they are about just trees in general; they did everything I asked them to do. This isn't necessarily a critique or anything but, my feeling was they did the job; but, I was not sure on whether I should ask them for advice on anything else that would need to be done. That was about it. There was nothing to complain about or be uncertain about as far as work concerns. I was looking for somebody who actually was an arborist, who could really tell me what the best way to take care of the other trees on my property. I felt that they were not experienced enough to give me really good...a professional arborists. This is just an impression that I have. It doesn't reflect on how confident they really are. I'm not sure if I will use them again in the future. I may, if I think of some other service. If it was the same exact same kind of service and I knew what needed to be done, I would use them again. If it is was something else, a tree trimming or that type of service; I would, I might try somebody else.
Description of Work: They came out and performed tree service and removed a tree.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$524

Donna B.
04/2017
5.0
tree service
  + -1 more
Great! Usman was on time to the minute to give me the estimate and for his crew to do the work. The crew took steps to protect my yard from the equipment. They cleaned up all the debris and left my yard better than they found it... and all before noon.
Description of Work: I needed several trees removed in front yard. The trees ranged from small to large oaks, but included large dead hardwood and a large sycamore. I wanted stumps ground and some holly trees cut back from house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,995

Joseph H.
04/2017
1.0
tree service
  + -1 more
They kept telling me they would show up next week, but they never did. This happened three times.
Description of Work: I purchased a deal for $500 of Professional Tree Service.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
2.0
punctuality
1.0


Linda L.
04/2017
5.0
tree service
  + -1 more
Everything was done to my satisfaction.
Description of Work: I needed several tree stumps grinded and a large tree limb removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$219

Joseph Z.
04/2017
5.0
tree service
  + -1 more
Work well done and clean up after was speedy and professional.
Description of Work: Trimmed several large trees

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Adrienne W.
04/2017
1.0
tree service
  + -1 more
It didn't. We chose three possible dates, all of which came and went without a call, text or email from this company. I've emailed again several times, but they never call back.
Description of Work: We purchased this Angie's List deal more than month ago. We need trees assessed and inspected to see if they are healthy.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0

$279

Anna T.
03/2017
5.0
tree service
  + -1 more
They were early, fast, professional and cleaned up thoroughly.
Description of Work: Large Hedge trees reduced, tree removed. Tree thinned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anna T.
03/2017
5.0
tree service
  + -1 more
They got here early and started before I got here with information gathered when meeting with the owner for initial consultation and estimate. I didn't plan to have my entire wishlist addressed on this visit as it would have been too expensive. However, before I got home they took down a tree that I had asked about during our yard walk thru at the estimate appointment. Oh well, they did a good job but I had to pay a little more that the Angies List deal. They are not true arborists if that is what you need. They can take down trees and prune bushes fine I imagine, but not knowledgeable enough to do specific hand - pruning on a fruit tree or ornamental. They were extremely quick, cleaned up every cutting, and had professional appearance. Just make sure to specify exactly what you want done to the inch. They communicated very well and were responsive to on the fly changes or additional requesrs.
Description of Work: Overgrown Hollies heavily pruned, apple tree pruned heavily, pear tree pruned lightly.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betsy L.
03/2017
5.0
tree service
  + -1 more
Arborex did a great job. It was very professional and the guys could not have been more helpful. They were able to carry the trunk out to the street rather than bringing their bobcat onto our old driveway. They did a great clean up after. We certainly would ask for their services again and they have our full recomendation! BTW: Our tree removal was a $500. job and with Angie's coupon we had it done for $215.00 :)
Description of Work: Arborex took down a tree that was leaning into our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Christa S.
03/2017
5.0
tree service
  + -1 more
Very smoothly. The men came on the day/time expected and had everything down and cleaned up within an hour or so. It was a very tall pine with damage from bugs that needed to come down. I was surprised the the efficiency of the the crew!
Description of Work: Arborex came and assessed the tree I needed removed and supplied an estimate on par with the other company I had received an estimate from. But using the Angie's List deal, I was able to save some money with Arborex, as well as received two large piles of mulch afterwards, so we could do some natural landscaping from the exchange!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristi M.
03/2017
5.0
tree service
  + -1 more
Wonderful experience! The owner was responsive, the quote was very reasonable, and the service was scheduled to occur within days. The crew arrived when they said they would and made quick work of removing the tree. Their clean-up was so thorough that the only evidence they had been here was the missing tree. I will definitely use Arborex again in the future!
Description of Work: Dead tree removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Karen R.
03/2017
5.0
tree service
  + -1 more
This is the second time I've used this group. The experience is flawless. The owner comes to the house when he says he will, the estimate is thorough and fair and the work exceeds our expectations. This time, we weren't even home when the work was completed. We trust them this much.
Description of Work: We had a large willow tree and multiple other trees and limbs that needed to be cut, removed and the stumps ground.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Mary M.
02/2017
5.0
tree service
  + -1 more
The owner answered my original and only call. We made an appointment for an estimate (he was very willing to conform to my schedule). He and his crew arrived for work at the agreed-upon time -- only a couple of days after the estimate. They were extremely efficient and safety-conscious. The work was completed earlier than anticipated, despite the on-the-spot addition of more trees. They chipped all the wood and carried the debris away at the end of the job. I was extremely pleased with the quality of the work and would recommend Arborex to anyone who needs tree services.
Description of Work: We needed a number of trees trimmed and/or removed from our one-acre property.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Arborex Tree Services
Thank you so much for taking the time to write us a generous review. We have enjoyed working with you as well and we thank you for choosing among the competition. We appreciate your business and hope to work with you in future.

Brenda M.
02/2017
3.0
tree service
  + -1 more
The price was extremely high for 3/4 of an acre and only to cut the trees and grind the stumps ($11,000) I received a better quote for $4000 and very reputable.
Description of Work: Clearing a lot

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Arborex Tree Services
Thank you for writing us a review, we appreciate to have met with you and we regret that we weren't the perfect fit for your clearing needs. However we appreciate the opportunity. Best of luck with building your new house and we hope we can work together in future.

Jonathan H.
02/2017
5.0
tree service
  + -1 more
Everything that needed to be removed was cut and chipped (giving us a large supply of mulch for the rest of our yard) as agreed upon. The work was done quickly and professionally. Great business to deal with !!
Description of Work: Trees had grown too large to remain in their location near buildings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Arborex Tree Services
Thank you so much for repeated business with us. We sincerely appreciate it and look forward to a pleasure of working with you whenever you need our services. A pleasure to work with you.

Contact information

4605 Windy Knoll Rd, Raleigh, NC 27616

http://www.arborextrees.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Lawn and Yard Work,
Landscaping,
Mulch and Topsoil,
Firewood,
Plumbing

FAQ

Arborex Tree Services is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 5:00 PM

Arborex Tree Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Arborex Tree Services offers free project estimates.
No, Arborex Tree Services does not offer eco-friendly accreditations.
Yes, Arborex Tree Services offers a 5% senior discount.
Yes, Arborex Tree Services offers emergency services.
Yes, Arborex Tree Services offers warranties.
Arborex Tree Services offers the following services: Tree trimming, removal & cutting. Stump grinding. Branches. Lot clearing. Walkways & structures. Power lines.
Landscaping/ Lawn & Yard Maintenance not offered

Contact information

4605 Windy Knoll Rd, Raleigh, NC 27616

http://www.arborextrees.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM