Founded 2002 • With Angi since June 2010
Angi Certified
2022 Super Service Award
Service Provider Response
On January 16th, 2015, Ms. [Member name removed] left the following message on my voicemail: "The ceilings look just gorgeous. It's just a really beautiful job that makes great difference. So, thanks." She did say, "I have some allergies, so I'm just not really sure if they used a different paint or why it smells painty in there." I immediately drove to the townhouse. I did not smell any extremely strong paint odor. But since she had complained, I opened the windows to air it out for a couple of hours. On 1/17, she e-mailed that "the smell is not as strong as Friday evening." On 1/20, she e-mailed that "the smell is less but not gone." On 1/21, she e-mailed that "I do recognize your work scraping, mudding, and sanding, and the ceilings do look very nice." However, Ms. [Member name removed] refused to ever meet with us again and refused to pay the balance due. We offered to re-prime and re-paint with whatever Zero VOC product she chose. She never allowed us to enter the property to remedy the situation. We regret the incident. We were not given the opportunity to fix the problem.FAUX FINISHES INSTALL WALLPAPER