A & J AUTOMOTIVE INC

Auto Service, Auto Tires, Auto Inspections,

About us

A&J Automotive employs ASE certified technicians that can diagnose and repair all import & domestic vehicles. We are proud to be one of the few certified, female-friendly auto repair shops in the Raleigh area. A clean, comfortable, kid-friendly waiting area, wifi, free loaner vehicles and complimentary refreshments are all part of the effort to make your wait a pleasant one. We accept cash, check, all major credit cards and offer a 90 day same as cash option.

Business highlights

29 years of trusted experience

Services we offer

Complete automotive repair service, all import and domestic vehicles

Services we don't offer

Body work

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.613 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
15%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Showing 1-13 of 13 reviews

Larry H.
06/2017
5.0
auto repair, car tires
  + 0 more
He is top notch.
Description of Work: Oil change and tire rotation on my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Dorothy S.
12/2016
5.0
auto repair
  + -1 more
I've just got a different car so I haven't had to take it. They are good. I've had them for a long time. Until I need an oil change because I get the first two free from where I bought the car. They are very nice to me. They do free things for me sometimes.
Description of Work: It was an oil change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Larry H.
07/2016
5.0
auto repair
  + -1 more
.
Description of Work: A&J Automotive performed a recommended maintenance service including engine oil, filter and tire rotation. They send out coupons periodically to their customers - so you get top-notch service at very reasonable prices. They tell you what needs to be done right away as well as things to keep an eye on for the next visit or two. Great people!
Rating CategoryRating out of 5
Yes, I recommend this pro

Larry H.
05/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: The people that work here are very professional, knowledgeable and friendly. They provide top-of-the-line service at a better price than the dealerships. They are not as inexpensive as, say, Merchant's Tire, but they do better work and are on time with there appointments.
Rating CategoryRating out of 5
Yes, I recommend this pro

Rick H.
03/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: We have used the Departure Drive A&J for all our auto service for several years. They've handled everything from routine maintenance to major brake repairs. They're always courteous, professional, and reasonably priced. Highly recommended.
Rating CategoryRating out of 5
Yes, I recommend this pro

Daryl G.
02/2016
5.0
auto repair, car inspections
  + 0 more
unknown
Description of Work: They were able to get me scheduled fairly quickly and performed the state emissions inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Michael M.
06/2015
5.0
auto repair
  + -1 more
Ray called us immediately after locating the problem with the thermostat which they fixed in a timely fashion. My wife drove the care the next day and it was still overheating. We brought the car back, they gave us a loaner and then diagnosed the problem as the water pump. Ray was very apologetic about not getting the problem fixed correctly the first time we only had to pay for the water pump and he assumed the labor charge. Very professional and concerned that we were satisfied with the job. Have referred him to several people in our apartment complex.
Description of Work: We asked them to change oil and flush coolant. They called and told us that we had a cracked thermostat housing and it need to be replaced. We also had to replace the water pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Margaret T.
07/2014
5.0
auto repair
  + -1 more
Nice ambience in very clean, neat waiting area (crossword puzzle books instead of the usual drivel!). Fresh coffee available and a small kitchen. Nice "front office" staff, well spoken with good grammar and social skills, adept at explaining mechanical problems and quick to say "not needed" when work doesn't need to be done. The work goes on out of sight and largely out of hearing - no grease smell or garage sounds. In my case, a full day's work was required and I was given a nice "loaner" for the day at no extra charge. I believe these folks to be scrupulously honest. They have an excellent website which has collected many outstanding reviews.
Description of Work: Replaced timing belt and fuel line on 1993 Corolla; recharged AC which quit working again; replaced a gasket in it at no charge. Now works fine.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

WILLIAM F.
02/2014
4.0
auto repair
  + -1 more
.
Description of Work: I used them because I had a 1992 Ford Van based motor home. Ford dealers will not service RVs. Most truck mechanics that are familiar with 1992 models have retired. He did the work and was the only one willing.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James S.
02/2014
4.0
auto repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Larry H.
01/2012
5.0
auto repair
  + -1 more
Very helpful, much cheaper than estimate received from another repair shop. Were able to get the car in/out on the same day..
Description of Work: Replaced radiator as well as minor maintenance items. Car had been in a front-end accident a couple of years ago which made the radiator removal and replacement more difficult (car was originally totaled, but my son mostly straightened out the frame).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

robert P.
08/2011
1.0
auto repair
  + -1 more
I took my vehicle to Aand J Automotive to repair the AC on my Toyota minivan, which was not working. For a while, it had been working intermittently but then it quit working altogether. Aand J charged me $140 to recharge the compressor, which I didn't think was the problem based on the symptoms, but I trusted them based on previous work they had done. When the AC continued not to work, I took it back to Aand J. They charged me $80 more to diagnose the problem and said the compressor needed to be replaced at a charge of $1100. I asked them to refund the $140 they had charged me since recharging the compressor was obviously the wrong fix the first time. They refused so I then took the car to Creech's. They said that only the compressor clutch was bad and replaced it for under $500, including diagnosis. The AC has been working fine for over 2 months with no problems. Aand J should have offered to just replace the clutch and should have refunded the $140 since they preformed the wrong repair the first time. I won't be back.
Description of Work: AC repair.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$225

Missy S.
06/2006
5.0
car tires
  + -1 more
I USE THEM BECAUSE I TRUST THEM WITH ALL MY VEHICLES. I WAS VERY HAPPY WITH THEM AND THEIR WORK. I THOUGHT THAT THEY WERE VERY PROFESSIONAL WITH THEIR WORK.
Description of Work: THEY PUT ALL NEW TIRES ON MY CAR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    5001 Departure drive, Raleigh, NC 27616

    ajautorepair.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 AM
    Tuesday:
    8:00 AM - 5:30 AM
    Wednesday:
    8:00 AM - 5:30 AM
    Thursday:
    8:00 AM - 5:30 AM
    Friday:
    8:00 AM - 5:30 AM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Tires,
    Auto Inspections,
    Auto Radiators,
    Auto Transmission,
    Auto Mufflers

    FAQ

    A & J AUTOMOTIVE INC is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:30 AM

    Tuesday: 8:00 AM - 5:30 AM

    Wednesday: 8:00 AM - 5:30 AM

    Thursday: 8:00 AM - 5:30 AM

    Friday: 8:00 AM - 5:30 AM

    Saturday: Closed

    A & J AUTOMOTIVE INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, A & J AUTOMOTIVE INC does not offer free project estimates.
    No, A & J AUTOMOTIVE INC does not offer eco-friendly accreditations.
    No, A & J AUTOMOTIVE INC does not offer a senior discount.
    No, A & J AUTOMOTIVE INC does not offer emergency services.
    Yes, A & J AUTOMOTIVE INC offers warranties.
    A & J AUTOMOTIVE INC offers the following services: Complete automotive repair service, all import and domestic vehicles
    Body work

    Contact information

    5001 Departure drive, Raleigh, NC 27616

    ajautorepair.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 AM
    Tuesday:
    8:00 AM - 5:30 AM
    Wednesday:
    8:00 AM - 5:30 AM
    Thursday:
    8:00 AM - 5:30 AM
    Friday:
    8:00 AM - 5:30 AM
    Saturday:
    Closed