3rd Generation Plumbing
About us
3rd Generation Plumbing is family owned. We only have 2 employees Jason (owner) and Greg (the brother). I have been plumbing since I could get in the truck with my father, hence 3rd Generation Plumbing (Grandpa, Dad and 2 Uncles). We do not use subcontractors, but we do recommend other trades, only if I will let them work on my house.
Business highlights
Services we offer
Water heater repair and installation, dishwasher installation, disposals installation and repair, drain cleaning, faucets installation and repair, gas line installation, outside sillcocks installed and repaire and all plumbing repairs., reconnect sinks and faucets after new coutertop installs, toilet installation and repair, water and drain line leaks repaired
Amenities
Emergency Services
Yes
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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97% | ||
3% | ||
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"Thank You very much. Please let me know if we have can help out in the future as we enjoyed working for you as well. Jason"
Jason and Grant (I think that was his name) showed up at my house right on time for the appointment and got straight to work. They disconnected my old dishwasher (Best Buy told me the delivery driver would do this, but that didn't happen), installed the new one, hauled away the old one with all the trash from the new one, and then unclogged my drain. All of this was done in just 1 hour. Super fast, incredibly polite, and great work.
"Thank you. I look forward to working for you again in the future if the need arises."
They had to do a little more work than he expected to install the kind of unit we bought. The $35 above the estimate was for parts. This was legit.
I would recommend 3rd generation plumbing, and will use them again. My neighbor, who I do know and trust, I learned through Jason were friends, and he also vouched for his character.
- We sent email requests, including pictures, to 4 contractors for estimates to replace our propane water heater with a natural gas heater. Our water heater is in the crawl space, and is a "direct vent" style, so it is about double the cost of other gas water heaters.
- All estimates were about the same cost. Jason Ceisner at 3rd Generation Plumbing provided the most detailed list of work tasks (12 separate items including our preferred brand (State), a concrete pad, expansion tank, and county inspection) to be performed. Jason responded to our questions about the estimate, and because of all the detail that was provided, we selected him to do the work.
- He contacted us the day before he was to arrive to confirm we would be ready, and they arrived promptly the next day. The installation went smoothly. All the parts were available and there were no delays. We were watching the whole time and asked many questions about the heater and the installation. They were very gracious when we asked to take before/after pictures of the installation for our future reference. All questions were answered professionally and gave us a lot of confidence and comfort in their work.
- They cleaned up the work area nicely when they were done.
- Jason arranged to have the county inspector visit, and he let us know when the inspector would arrive.
- Finally, Jason followed up with us after the installation to make sure everything went well, and I was happy to tell him that it was great.
"(member name removed), Thank you for the review on Angie's List. I am sorry if I came across as unprofessional when I was speaking with your wife in regards to your refrigerator issue . Your install was completed through a contract with a third party where the appliance was purchased from. This was a separate install. When I was contacted in regards to the refrigerator not working after the dishwasher was installed I called right away and explained that the way the ice maker was installed, that the valve is located in the crawl space, not located in the kitchen sink cabinet area, where we were working to install your dishwasher. Because of the location of the connection for your ice maker the installation of the dishwasher would not have affected the operation of the refrigerator. Since this was an install for a third party, I also advised that the proper channels had to be followed per my contract with them. I explained that the the store needed to be contacted by the customer, share your concern and then the store would send me out to look at the situation. This process needs to be followed so that the proper documentation is in place if there were an issue with the dishwasher connection. I did come back out to your house and looked at the ice maker and dishwasher after discussing the issue, I believe we confirmed the problem was isolated to the refrigerator. I am sorry for the extra steps that had to be taken due to my contract with a third party for this particular job. Thank you again for the review and I hope to have a chance in the future to show you how great 3rd Generation Plumbing's customer's service is. Thank you, Jason 3rd Generation Plumbing"
Licensing
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