
About us
Window Wizard is a small, family run, specialized cleaning operation. We offer free on-site estimates and we can often give ball park estimates over the phone. Our services are of tremendous value when combined as we offer discounts for multiple services. The services we offer help offset costly repairs while dramatically beautifying your investment. All work is also 100% guaranteed.
Business highlights
Services we offer
Window washing, and pressure washing., gutter cleaning
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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95% | ||
4% | ||
1% | ||
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We have a lot of windows here, which is a real benefit -- until they're all dirty! When the Window Wizard had finished with his magic, we all felt a restored sense of quality, accuracy, and cheer. It's like working inside of a diamond, thanks to these guys.
We would not simply recommend them to anyone seeking prompt professional service; we'd insist that you choose them.
Thank you !
"Enjoy! We appreciate your review and patronage."
"Glad to be of service! Just give us a call when things get dirty again!"
They gave me a several day timeframe over which they would be able to come out and clear them, so I didn't know exactly when it would be done. One afternoon, I was playing outside with my daughter in the yard, and I needed to go from the front yard to the back yard for something. Walking along the side of our house, I was shocked to find a significant amount of debris strewn about, with some in the neighbor's yard as well (there was even a shingle or two). I was also barefoot, so this added to the unpleasantness of the surprise. It took me a few minutes before it dawned on me that the gutter cleaning must have occurred earlier that day (this was later confirmed).
The level of debris was unacceptable, so I contacted Adam and he came out a few days later with a leaf blower to tidy things up. I made the mistake of not pointing out to him all the areas where the debris was, because after he left I could not tell that he had even been there. The debris was in general heavy and fairly fine, so it was not a surprise that the leaf blower was largely ineffective.
That evening I sent Adam a detailed email describing all the debris that their gutter cleaning had been responsible for and which still remained, including pictures. He sent one of his guys out with a rake that next afternoon, but after he was finished there was only one small region along our garage that showed noticeable improvement.
I was fairly frustrated by this point, as it was more stressful being a dissatisfied customer than a happy customer, and all I really wanted was to be satisfied (and to be able to walk barefoot in my yard again). I tried cleaning up the area between my house and my neighbors with a rake, and discovered that it was pretty difficult due to the nature of the debris.
I wasn't about to spend money to have a professional landscaper take care of the mess, and I didn't want to have Adam keep coming out to clean up a mess that he probably wouldn't be able to take care of to my satisfaction (disappointment can be so tiring). So I resigned myself to the fact that I was not going to be able to redeem my experience with Window Wizards.
I have to give credit to Adam for his customer service and trying multiple times to rectify the situation. Sadly, the initial mess they had made was too much to be overcome.
The point of the story is: don't make a mess you can't clean up.
"Our work is guaranteed. We do our absolute best to make sure our clients are happy. Customers money will be refunded in light of this review."
His men arrived on time and worked efficiently and carefully. I always worry about chemicals harming the deck or landscaping, not to mention what might be damaged from ladders. NO problem. Except for sparkling clean windows, I would never have known they had been there. Inside and out of the house, everything was left the same or better than they found it.
We are glad to discover Window Wizard, and will definitely call them again.
"Our reverse osmosis window cleaning system ensures that no chemicals, harmful or otherwise, are used while working outside. We also equip our ladders with padded stabilizers in order to prevent any potential damage to roofs, siding, and gutter facings. Thank you for using our services. We look forward to working with you again."
"Cleaning windows and screens is what we do best. Happy to hear you are satisfied with our work!"
He worked alone and made good use of his time, completing the job in a little less than the 2.5 hours that he estimated. He worked hard and steadily. He was friendly and polite, and answered my questions thoroughly. The work was done to my satisfaction.
Adam used a reverse osmosis window washing machine. Minerals and other dissolved solids are removed from the water, which leaves a very clean window. There are water droplets on the window after washing, but these dry clear.
He advised me that one of my gutters was slightly misaligned, and would probably need adjustment in the future. I appreciated this extra information.
All in all, this was a positive experience, and I would definitely use Window Wizard again. Adam worked hard, was pleasant to deal with, and did quality work for a fair and reasonable price. It would have been nice if he had been more timely, but I do realize that it's often hard to predict exactly when a job will be completed.
"It's great to hear that you were happy with the services provided. Thank you for your patience and understanding, we will strive to be more punctual in the future."
"We strive to preform efficiently and at a fair price, it's good to know you were satisfied with the service."
The two man crew was both friendly and efficient.
"We are relatively quick and extremely thorough when it comes to cleaning gutters. After all, getting up on ladders and walking on roofs is something we do almost every day. Just give us a call when they get dirty again and we'll come running."
Licensing
State Contractor License Requirements
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