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Tech Me Back LLC logo

Tech Me Back LLC

Computer Network or Wiring - Install or Repair, Concrete Pool Installation, Fiberglass Pool Building or Installation,

About us

Cost is determined by the job.

Business highlights

15 years of experience

Services we offer

Hardware & software troubleshooting & upgrades, Quicken® training & set up, Social networking consulting & support, backup system design & setup, data restoration, data transfers, general training in Mac OS® & various Mac® applications, hearing & other physical challenges and analog video transfers., home networking, switch support, universal access set up for persons with vision

Accepted Payment Methods

  • CreditCard
Reviews
5.016 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 1-16 of 16 reviews
Ben J.
Oct 2016
5.0
Yes, I recommend this pro
Work has gone really well. From start to putting water in the pool will be 8 days.

ASHLEY H.
Mar 2015
5.0
Yes, I recommend this pro
unknown

JOHN K.
Feb 2014
5.0
Yes, I recommend this pro
$150
.Eddy did a great job. He setup new network equipment and confirmed that there was a hardware problem with our printer.

ERNIE L.
Mar 2013
5.0
Yes, I recommend this pro
$75
I contacted Eddy by e-mail after finding him on Angies List. He arrived at my home 10 minutes early. He was very patient with me as I'm 73 and new to Apple. I had been looking for an Apple computer tech for a while and he was terrific.
After hearing my issues he went right through my list and solved every one. He gave effective tutorials where I needed them.
Within one hour he had met all my needs and more. Couldn't have asked for a better outcome.

Patricia M.
Dec 2012
5.0
Yes, I recommend this pro
$150
Eddy was prompt. He also was very patient with me. With each visit, we have scheduled a subsequent appointment to ensure that I stay on track and will be able to develop a budget. He has been extremely accommodating of my somewhat chaotic schedule.

Kevin S.
Nov 2012
5.0
Yes, I recommend this pro
$75
Could not possibly have been done any better. He had it back to me in less than 18 hours !. He clearly earned straight A's on this job.

G B.
Nov 2012
5.0
Yes, I recommend this pro
$350
Tech Me Back was/is knowledgeable, prompt and professional. Worked very well with the broad range of computer literacy in our office. Highly recommend!

HUNTER P.
Nov 2012
5.0
Yes, I recommend this pro
$150
Eddy was great to work with, very patient with my wife who does not like computer stuff. When he left, all our system were in tip top shape.

Melissa G.
Oct 2012
5.0
Yes, I recommend this pro
Go

LORI B.
Aug 2012
5.0
Yes, I recommend this pro
$300
As is usual with Eddy, it was a GREAT experience. He advised me over the phone and email about what hardware to buy, told me what store to go to, who I should see there and even how much I should expect to pay. Then he came out and set up all of my new equipment for me. We ran into a little problem the next day with some of the new memory he installed and he came right back to switch it out for the original memory. Then he went on the internet, found what I needed and even put it in the shopping cart for me! He will come back when the new memory arrives and switch it out for me. His follow-up and responsiveness is excellent. When I have a question and I call him, he is quick to respond and can usually walk me through resolving the problem over the phone or through email. He sends out emails when there are updates or new products that he thinks his clients should know about. Really, in this industry, it's unusual to find someone like Eddy who takes the time to serve his clients, even us small stay-at-home Mom clients, and make them feel like they are a priority. Thank you Eddy!!

Melissa A.
Nov 2011
5.0
Yes, I recommend this pro
$275
Another excellent experience. This is our second time using Tech Me Back and we could not have been more pleased with the experience. Eddy is extremely professional, very accommodating, working over a holiday time, and exceptionally helpful and knowledgeable. He is very instructive, explaining what he is doing at each point, and provides information about how to maintain the setup going forward. We are glad to have found Tech Me Back and will recommend Eddy to others.

MARK S.
Sep 2011
5.0
Yes, I recommend this pro
$200
Eddy was fantastic and I have not experience service like he provided in quite a long time. He saved 6000+ pictures that the Apple Store told me they could not recover. He made two trips to my home to complete the project. The service he provided far out weighed the price he charged. He even refused to cash the check until he felt like the job was completed. If you have an issue with your computer do not waste your time calling anyone else...call Tech Me Back

Melissa A.
Sep 2011
5.0
Yes, I recommend this pro
$75
I wish everyone I worked with was as great as Eddy! I sent multiple requests out to other Angie's List vendors and received a few replies back but no one was as prompt, professional and resonably priced as Tech Me Back. Eddy was able to schedule our service for the following day and arrived on time, despite the fact that I had a typo in our street address. He explained in terms that I could understand what he was doing and why, set up all of our devices on the network with Internet access and wireless printing capability, and offered suggestions and guidance regarding upgrades that would make our network more efficient. He was professional, helpful and friendly. I truly appreciate the service that he provided and will definitely use his company in the future and recommend them to friends.

Matthew C.
Jul 2010
5.0
Yes, I recommend this pro
$175
Eddy Nivens is awesome. I initially went to the Apple Store in South Park Mall, only to have them refer me to the Apple Consultants. I requested quotes from 3 of them; Eddy was the only one who ever responded. Eddy is very passionate about Apple products and it shows. I would never go anywhere else with Apple issues or questions. If you have any issues with your Apple products or need service in the Charlotte area, don't waste your time with anyone else.

Victoria F.
Jul 2010
5.0
Yes, I recommend this pro
$900
Eddy Nivens set up a rather complex home network when we switched to Macs from our previous PCs. I cannot say enough about the quality of his service and professionalism. He offered to work off hours to accommodate our schedule and completed his work more quickly than I would have guessed. He explained everything he was doing and even interacted with our internet provider and home theater team to make sure everything functioned perfectly. He is great to communicate with by email and gives clear, nontechnical instruction regarding his work. I would, without hesitation, give him my highest recommendation.

RANDALL Y.
May 2010
5.0
Yes, I recommend this pro
$200
Tech Me Back is awesome. I emailed on a Saturday (after our old service provider couldn't help) and received a same day response from Eddy. He asked that I send him 2 things so he could begin understanding the problem: a description of the problem and our setup (including model info). By Monday morning he called to say he had some ideas and immediately came by to work on the system. Wireless was up and running within minutes (after some correction to our router configuration) and we were back in business. Our printer problem took a little longer to resolve so he "hard-wired" the printer so we could use it immediately then set to work to resolve the wireless issue. I am so happy I found Tech Me Back. Eddy is professional, personable and really cares about doing a great job for his customers. His expertise is obvious the minute you begin to discuss the issue but his explanations are down-to-earth and understandable - no "tech-speak" ! Tech Me Back's hourly rates are very reasonable and they offer both on-site and off-site support (very cool when your tech support uses video chat). There are very few Apple service providers in Charlotte - and those that exist are hard to locate. I highly recommend them to anyone having computer issues.

Licensing

State Contractor License Requirements

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FAQ

Tech Me Back LLC is currently rated 5.0 overall out of 5.

Tech Me Back LLC accepts the following forms of payment: CreditCard

No, Tech Me Back LLC does not offer free project estimates.

No, Tech Me Back LLC does not offer eco-friendly accreditations.

No, Tech Me Back LLC does not offer a senior discount.

No, Tech Me Back LLC does not offer emergency services.

No, Tech Me Back LLC does not offer warranties.