JEWELRY & WATCH DOCTOR

Watch Repair, Jewelry Sales/Design/Repair, Clock Repair

About us

JEWELRY & WATCH REPAIR. CO. IS LOCATED IN THE CAROLINA PLACE MALL.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

JEWELRY & WATCH REPAIR. SILVER & WATCH SALES.

Services we don't offer

SENIOR DISCOUNT.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.941 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
10%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-41 of 41 reviews

Richard S.
03/2016
5.0
watch repair
  + -1 more
Great Service
Description of Work: Battery Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Nancee S.
01/2016
5.0
watch repair
  + -1 more
unknown
Description of Work: Excellent! Replaced 2 watch batteries. | | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Barry B.
11/2015
5.0
watch repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$2

DOROTHY N.
11/2015
5.0
jewelry stores, watch repair
  + 0 more
unknown
Description of Work: Replaced a watch battery and repaired a watch. Had it done while I shopped, and was completed within 1/2 hour. Very knowledgable. Very happy with their service. Would recommend highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Salina M.
10/2015
5.0
jewelry stores, watch repair
  + 0 more
unknown
Description of Work: Professional jeweler repaired, replaced batteries/watch bands in 5 of my husbands watched. (One was a Tag.) Repaired gold earrings from Greece. Great job. Fair price!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Martin O.
06/2015
4.0
watch repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

Steve W.
03/2015
5.0
watch repair
  + -1 more
unknown
Description of Work: I was perplexed by the line for service at this shop in the Carolina Place Mall. After working with them, I now understand why they have a constant line in front of their store. The battery cost 7.95 and the watch band cost $20. Both very reasonable. They were very quick and competent. They had plenty of watch bands to chose from. I wouldn't hesitate to use them again for my watch needs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0

Yes, I recommend this pro
$30

Doreen A.
07/2014
4.0
jewelry stores, watch repair
  + 0 more
unknown
Description of Work: They did not seem interested in what we needed done. Went back a few minutes early and they had not started the work They completed it in a few minutes, but not sure they needed the 2 hours they said it required!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0


Robert B.
07/2014
5.0
jewelry stores, watch repair
  + 0 more
unknown
Description of Work: Took a watch to get a bang replaced, and another watch to have the battery replaced. Though I would have to leave them and pick them up later. Wrong! They fixed them right there on the spot! Saved me a lot of time and energy. Prices were very reasonable. Great customer service. Thanks!

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Phillip F.
04/2014
5.0
watch repair
  + -1 more
unknown
Description of Work: Replaced batteries in 4 watches. Very quick and reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

John F.
02/2014
5.0
jewelry stores
  + -1 more
.
Description of Work: They sold and attached a new wrist watch band.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17

Joseph Z.
01/2014
5.0
watch repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Penny H.
12/2012
5.0
jewelry stores, watch repair
  + 0 more
Right on time.
Description of Work: A keepsake watch stopped working. The gentleman told me it was worth less than the cost to fix it. I really wanted fixed and they repaired it in the time frame they said they would.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

CHARLES P.
11/2012
5.0
jewelry stores, watch repair
  + 0 more
See above.
Description of Work: I had given my wife an expensive watch whose gold face she didn't like, and she did not wear it much. She asked if it could be changed to black, so we checked Angie's List and picked Jewelry & Watch Doctor, which was highly rated. They were superb, telling us options, sending it off for an estimate and then repair because it was a difficult procedure that they didn't do, keeping us informed of progress, and delivering at the estimated cost. She now loves the watch, and we have found a trustworthy repair shop for the future. We recommend them highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

ANGIE P.
06/2000
5.0
watch repair
  + -1 more
unknown
Description of Work: I FOUND HIM IN THE CAROLINA PLACE MALL NEAR PINEVILLE. HE DOESNT HAVE A STORE, JUST A BOOTH, BUT HE IS GREAT FOR WATCH REPAIR.
Rating CategoryRating out of 5
Yes, I recommend this pro

ANGIE P.
06/2000
5.0
watch repair
  + -1 more
unknown
Description of Work: HE DID WATCH REPAIR FOR ANOTHER MEMBER AND SHE WAS VERY PLEASED WITH HIS SERVICE.
Rating CategoryRating out of 5
Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

11025 Carolina Place Pkwy, Pineville, NC 28134


Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Watch Repair,
Jewelry Sales/Design/Repair,
Clock Repair

FAQ

JEWELRY & WATCH DOCTOR is currently rated 4.9 overall out of 5.

Sunday: 10:00 AM - 5:00 PM

Monday: 10:00 AM - 9:00 PM

Tuesday: 10:00 AM - 9:00 PM

Wednesday: 10:00 AM - 9:00 PM

Thursday: 10:00 AM - 9:00 PM

Friday: 10:00 AM - 9:00 PM

Saturday: 10:00 AM - 9:00 PM

JEWELRY & WATCH DOCTOR accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, JEWELRY & WATCH DOCTOR does not offer free project estimates.
No, JEWELRY & WATCH DOCTOR does not offer eco-friendly accreditations.
No, JEWELRY & WATCH DOCTOR does not offer a senior discount.
Yes, JEWELRY & WATCH DOCTOR offers emergency services.
Yes, JEWELRY & WATCH DOCTOR offers warranties.
JEWELRY & WATCH DOCTOR offers the following services: JEWELRY & WATCH REPAIR. SILVER & WATCH SALES.
SENIOR DISCOUNT.

Contact information

11025 Carolina Place Pkwy, Pineville, NC 28134


Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM