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IGC HOME SERVICES

About us

IGC Home Services has been in business since 1997. We pride ourselves on quality and attention to detail. The majority of our business is repeat or referrals. Les Howington, owner of the company is on every job from start to finish, ensuring the project is done by the highest standards and to tackle any issues or necessary changes as they arise. He has employees that specialize in specific areas of home repairs such as trim carpentry, painting, framing or dry walling and provides them with an extensive assortment of professional tools and equipment, including self contained trailers with generators to supply power if necessary. We may be a small company compared to some of the bigger general contractors but that smaller size allows us to have a larger focus on the job at hand and a greater attention to detail. Our guarantee is that we won't leave to start another job until you're completely satisfied with yours. We offer free estimates. Costs are determined by each job. A deposit is required before the project start with the balance due in weekly draws or upon completion. We offer discounts for Angie's list members and seniors. LICENSE #: 0196136 & #: 10-0097123..

Business highlights

28 years of experience

Services we offer

IGC Home Services is a remodeling and restoration company offering services in all aspects of home renovations and repairs. We specialize in wood carpentry and framing such as decks, built ins as well as kitchen and bath remodeling. We also offer window and door replacement, custom cabinets, custom wood trim, deck restoration, garages and storage buildings as well as interior wood work, interior and exterior painting, porches, pressure washing and much more., wainscoting

Accepted Payment Methods

  • CreditCard
Reviews
4.928 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
0%
2
4%
1
0%
Showing 1-25 of 28 reviews
Sandra L.
Dec 2015
5.0
Yes, I recommend this pro
$450

Les is a gem of a find  He takes his time to review your request, makes a plan and provides a quote. We first hired Lest back in 2011 when he built the most amazing screen enclosed deck on the back of our home. Seriously the best decision and investment for our  home! Since then we have reached out to Les for handyman jobs from carpentry touch ups to water damage repair around our windows. Les does exceptional work and the quality speaks for itself because I have never had to call him to come and repair any work he has done. I HIGHLY recommend Les and IGC Home Services. Tel: 803-497-0041 and [email protected].



DAVID O.
Sep 2014
5.0
Yes, I recommend this pro
$20,000
WENT VERY WELL ALWAYS ON TIME AND ALWAYS GOT DONE WITH WHAT THEY SAID THEY WAS GOING TO GET DONE IN A CERTAIN TIME FRAME VERY PLEASED WITH THEIR WORK.
































































Kathleen G.
Mar 2014
5.0
Yes, I recommend this pro
$2,000
IGC was on time, on budget, and they also provided extra ideas for storage we needed.  All of the work IGC does is professional and















well crafted.  We couldn't be more pleased with the team.
















MICHELLE F.
May 2013
5.0
Yes, I recommend this pro
$883
We used IGC Home Services to clean and stain our deck in 2010.  The stain lasted so well that we decided to hire IGC again!

Charles G.
Sep 2012
5.0
Yes, I recommend this pro
$5,000
Les and his crew did a great job.  We are very happy with result. One of the best contractors we have ever used.
















Chris S.
May 2012
2.0
$800
Once we agreed to re-wash and re-stain the deck, we asked if maybe we should wait and do it in the fall that way we could prolong the stain since it wouldn't have the harsh summer sun on it.  He agreed to that.  We tried to schedule him in October and November of 2011 but due to our schedule, his schedule and the weather, we were unable to get him to come out at that time.  We were also currently pregnant and expecting our first child in March 2012 so the deck kind of got put to the back burner.  We contacted him again several times and after waiting MULTIPLE days sometimes for a response we were finally able to get the deck re-done in late May 2012.  This was AFTER he assured us he would get it done by mid to late April but that never happened.  We basically had to get pretty nasty to get him to come out and do the job.
He came out one day (Thursday) and washed the deck and was supposed to come back the next day (Friday) to stain it.  He didn't show until late in the afternoon that Friday and the stain did not match.  He offered to get more brown added to the stain so it would match and he would come back next week once it was a nice day.  The next week it ended up raining a lot and Friday was the first day he was able to come out due to the weather and other jobs.  He advised us he would be out on Friday afternoon and he never showed.  We called to leave him a msg. but he never responded.  He finally called on Monday and advised he would be coming out.  We were not going to be home on Monday but he promised to make sure the stain matched or he would not continue.  We were not able to get a good look at the finished product until Tuesday and it was a DISASTER!  There were runs everywhere.  There were places that hadn't even gotten any stain because you could see bare wood.  There was stain splatter on our cream siding and our brick foundation.  There were many spots on the floor where there was too much stain in one spot and not enough in another spot.  It looked TERRIBLE!  We contacted Les about this and he became very defensive.  He even tried to accuse us of doing something to the deck because he stated he was fine when he left.  He didn't leave us any leftover stain so I don't know how he thought we would have done something to it.
We continued corresponding with Les back and forth through several emails.  He did eventually offer to come back out and fix it as best he could but only after we took photos of some of the issues and sent those to him.  He stated our deck needed to be replaced and most of the issues were because the wood was old.  We had previously asked him several times if we needed to replace the decking and he stated it was still good wood and still had a few good years left.  We thought this was honorable of him to say that, especially since we probably would have paid him to do the work.  As stated, he did eventually offer to rectify the situation but he had already insulted us by this point and had soured the relationship.  For someone who is self-employed, some of his responses to us were VERY UNPROFESSIONAL!  We advised him we would take care of the situation ourselves even though we didn't feel we should have to.  We found it very disconcerting that when we were paying him to do the work in 2009 the work was almost flawless, but when we weren't paying him in 2012, he did less than stellar work.  We now have a very large deck that looks worse now than it did before he started the re-do.
We were very unsatisfied with the entire situation and how Les handled things.  When we advised we would be writing a review on Angie's list he basically informed us that some people could never be satisfied.  We think if anyone is going to get him to do work at their home, they need to think long and hard about it.  We would also make sure to be at home when the work is being done so that you can supervise and alert him immediately if there are any issues.  Good luck!
Response from IGC HOME SERVICES
"As the member stated in his report, I stained the deck for them in 2009 and gave them a 3 year warranty on workmanship and materials. They were very pleased with the deck after completion. I also discussed with them at that time the issue of whether or not to replace the deck. I informed them that they still had a few years left on the deck and this would most likely be the last time it could be stained and sealed because of the age and wear. The deck also receives sunlight all day long which is the worst enemy of any deck. This will cause any stain or sealant to wear away much quicker. The member called me in 2011 and said the deck stain was failing. I scheduled a time to go and look at the deck and met with her on that day. The stain on the railing was still beading water which means it is still doing it's job but it had several places on the top rail and floor that had begin to wear away. Again, even the manufacturers warranty is limited and states that longevity of the stain is subject to sun and wear. The areas in question were in direct sunlight all day and subject to the most damage. That being said, I still agreed to honor the warranty. I made two attempts to schedule a time and was put off twice by the Smiths. The week I was finally able to stain the deck, we had rain and bad weather. The member called me and ask to reschedule. The weather not only affected her job but also affected my other jobs. When I have rain for four days, I cannot do those jobs I had scheduled for those days all in one day so I have to reschedule jobs in the order I originally had them. The deck has run it's course and needs replacing at this point. As you can see by the pictures, there are vast amounts of large cracks and voids. It is very difficult to get any stain to penetrate evenly with this amount of wear. I informed the member of this on our initial meeting. I regret they are not satisfied and offered to come back and rectify the situation as best I could. I apologized for any inconvenience as well as my apology if I had offended them in any way. Both Members were very rude to me in their emails, once accusing me of intentionally doing shoddy work. I take great pride in my work and feel my ratings and reports over the last 10 years on Angie's list show that. I took that comment personally and responded that I would not have took the time to honor the warranty, pay $150 for stain and take the time to restain the deck at no charge had I not intended to do the job right. The emails from them escalated from there and I made the decision to offer to remedy the situation one last time and further apologized for any remarks or comments that may have offended them. They refused my offer and stated they were going to join Angie's list so that they could post this review. They knew I take my work and my Angie's List reviews very seriously because we discussed this back in 2009 after the initial job when I tried to get them to join, which they never did. Even after this review and personal comments they have made to me and about me, my offer to fix the deck still stands. I'm not sure what else I could do to satisfy them."

Diana C.
Mar 2012
5.0
Yes, I recommend this pro
$3,000
Les provided a written estimate of my various tasks.  Then upon acceptance of his quote, he presented a detailed written estimate.  The work started and they never seemed to stop.  Each day Les and his team cleaned up everything!  They arrived on time and even added little details that I had neglected. 















We are more than pleased with Les, his team, and his work.   I would not hesitate to call him again and highly recommend him!

RICHARD B.
Feb 2012
5.0
Yes, I recommend this pro
$2,000
The project went just as I had expected...and everyone thinks that we made a huge improvement, especially my wife.

DAVID V.
Sep 2011
5.0
Yes, I recommend this pro
$9,500
IGC designed and built us a deck with an arbor in 2006. Based on that experience we sought out their bid for the bath and it was the best design, schedule estimate and cost. IGC has forthright, hard working and professional employees and subcontractors.They reflect the values and standard for quality of the owner Les Howington who has demonstrated the best work ethic and personal integrity I have seen in the construction industry. As usual the rennovation work scope had to be modified based on the issues found with our 1946 house and Les was innovative and extremely flexible in bring the project to a happy ending.Passed all inspections with no issues. 

Sarah D.
Nov 2010
5.0
Yes, I recommend this pro
He did a fine job. He has done other work for me in the past. He was nice enough to come by when we were having work done on the outside of our house to make sure they were doing it right. It is not even his compnay. He did it as a favor to me. He is a great contractor to have. He seems like a very honest person. He is a family man. My dog loves him! That says a lot because she does not take to a lot of people. He is always willing to do anything I need done, even if it is a small job. It was not an unreasonable amount for the work. He does really good work and he is an honest person. If he is late he generally calls me to let me know he is running late.
Response from IGC HOME SERVICES
"The members and their dog Daisy have become part of the IGC family. We have performed several jobs for them over the years and look forward to many years to come. I truly appreciate customers such as these members who are such a pleasure to work for."

MICHELLE F.
Nov 2010
5.0
Yes, I recommend this pro
$660
Had IGC come and offer an estimate and review condition of our wood deck in order to pressure wash/ stain. Was given a written estimate which was within our budget and we hired them. They came on day we scheduled and performed work as stated. We are happy with the work done and would use them for this service or consider other services they offer for our future projects.

Michael H.
Sep 2010
5.0
Yes, I recommend this pro
$1,000
The work was performed promptly, and for the price agreed to. The contractor was able to perform the work about two weeks after I intially contacted him.

RICHARD B.
Apr 2010
5.0
Yes, I recommend this pro
$11,000
Most every project I've ever been involved with will have at least one little snag, but the true worth of a contractor is measured by how he deals with them. Les satisfied us thoroughly in every way, and without any argument. When the footers were being dug, a telephone cable was cut, but it was repaired almost before I even knew it had been cut. He worked with us to make sure that we were totally satisfied in every way. His crew was quite capable and they kept the worksite clean and safe. I have used them since to install some bathroom safety rails after my knee surgery, and was equally satisfied.
Response from IGC HOME SERVICES
"I would like to personally thank Member and his family for their business. Since our initial meeting and hiring us to build a deck, we have performed several other projects for him. He has become a great friend and loyal customer of IGC. I very much look forward to working with him in the future."

Lorri A.
Dec 2009
5.0
Yes, I recommend this pro
$12,000
Les and his crew completed the remodel in a professional and timely manner. I would recommend and have my next year's wish list already in mind.

KELLY L.
Sep 2009
5.0
Yes, I recommend this pro
$11,000
Les gave us a quote which was very reasonable. He kept in constant contact as to when he would be arriving and starting a project. He completed projects in the timeframe that was determined. He cleaned up the work space each day, and started promptly each day as indicated. He was professional in all aspects of his work and manner. I would have Les (IGC Home Services) do ANY project in our home and feel comfortable with his work.

LORI N.
Jul 2009
5.0
Yes, I recommend this pro
$1,600
Les came and gave us his estimate. He ordered the materials needed. There was a delay on the part of the supplier, but Les stayed in touch, so we knew what was happening. On the day after the materials, he and his assistant arrived on time, and worked their magic. In two days, the project was completed with every finishing touch taken care of. They worked quietly, kept everything clean, and were always pleasant.

Sarah D.
Feb 2009
5.0
Yes, I recommend this pro
$6,500
Les always returns phone calls and is quite willing to come out and perform even slight repairs. We have used him for other jobs before joining Angie's List. It is refreshing to meet someone who is honest and fair with everyone. And our dog even loves him.

Susan B.
Feb 2009
5.0
Yes, I recommend this pro
$3,500
They were excellent and went beyond the original plans to make sure the finished product would work.

ROBERT T.
Mar 2008
5.0
Yes, I recommend this pro
He was fantastic! The crew was professional, and the work was great.

SHARON P.
Dec 2007
5.0
Yes, I recommend this pro
$7,000
Les and his crew, Kerrie, Chris and Darrell were wonderful to work with. I was informed of a short delay in our estimated start date. I was expecting friends from Seattle and the guys worked very hard to have the deck functional for their stay. The wood needed drying time and once I picked out the stain color, Les was back to finish up the job. They were polite, and made sure I could get out the back with our dog while construction was in progress. They were able to add on a couple extra items we needed repaired while they were here. I would definitely call on them for other home repair.

CAROL T.
Oct 2007
5.0
Yes, I recommend this pro
They did a terrific job. They were very very nice, nicest people that have ever worked with me. They were just great. Worked from dawn until dusk. I would recommend them to anyone.

REBECCA F.
May 2007
5.0
Yes, I recommend this pro
$6,700
Les was the most courteous and professional builder we met (we received four bids on the deck). He and the team were on time, hard working and extremely friendly. He addressed any problems quickly (and the only one was the damaged house band). If I ever had a question, he was prompt in returning phone calls (usually within a couple of hours). In the initial bid, he worked with us to meet our budget and time constraint while making us feel like his number one customer. The deck was finished within days and it is beautiful! We have received so many compliments from friends, neighbors and even our landscaper! We plan on using Les and his team to replace the old doors that lead out to the deck with french doors. He has already looked and priced doors for us. This kind of service makes IGC Home Services stand out among the rest!

SUSAN F.
Apr 2007
5.0
Yes, I recommend this pro
$850
Les came out to meet with me very quickly after my email requesting information. He provided his thoughts about how to make the repairs, which I certainly appreciated. He provided an estimate to me very quickly and it was not only less than the other companies I had talked to, but I felt more comfortable with Les doing this work. He scheduled the job within a couple of weeks, as I had requested and completed the job in the timeframe he promised. I was very pleased and will certainly call Les for future jobs, as needed. I was delighted with the work and also with the level of customer service.

BETH N.
Feb 2007
5.0
Yes, I recommend this pro
$2,000
Les was very professional as well as very nice. He was always prompt in returning calls and even helped us design our space. He went way beyond the call of duty, and we have already recommended him to others. It has been a great experience working with him.

DIANE M.
Oct 2006
5.0
Yes, I recommend this pro
$15,000
Les Howington was excellent in every way. He paid fine attention to detail. He was accommodating, on time, and answered the phone and emails. He is just wonderful.
Showing 1-25 of 28

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

IGC HOME SERVICES is currently rated 4.9 overall out of 5.

IGC HOME SERVICES accepts the following forms of payment: CreditCard

No, IGC HOME SERVICES does not offer free project estimates.

No, IGC HOME SERVICES does not offer eco-friendly accreditations.

No, IGC HOME SERVICES does not offer a senior discount.

No, IGC HOME SERVICES does not offer emergency services.

No, IGC HOME SERVICES does not offer warranties.