Champion Heating & Cooling

Aside from lying to me and telling me the unit would qualify for tax credits (it didn't) and $1000 back from Duke (it didn't) and that it was the dual stage I wanted (it was a single stage), Champion has been absolutely awful to work with in just about every way you could be. The unit failed inspection 3 times on install to the point where the inspector was complaining about them, saying he wanted to report them to the licensing board. Their 100% satisfaction guarantee? Doesn't apply if you can't get anyone to respond to your requests. I reported them to the BBB and they twisted my words to make it seem like they were 100% above board. Their sales rep said if we weren't 100% satisfied, the unit could be removed without question. NOPE. Do NOT believe their high pressure sales tactics. They will put a lien on your house and tell you to go F yourself if you have any issues. I've been telling all my realtor, contractor, and home owner friends to avoid them like the plague they are.

The installation was gone in a prompt, courteous and professional way. I was happy with the service. I had used this company before and have always been satisfied. They have a good reputation. I have recommended them to others also.