PAINT CONCEPTS

I HAVE USED PAINT CONCEPTS MANY TIMES IN THE PAST AND HAVE ALWAYS BEEN VERY HAPPY. THE LAST PAINT JOB WAS UNSATISFACTORY-A BATHROOM WAS NOT FINISHED, BUT I WAS OUT OF TOWN AND MY HUSBAND PAID BEFORE REALIZING THE ERROR. I CALLED TO HAVE IT FIXED AND THEY FAILED TO SHOW. I CALLED AGAIN TO RESCHEDULE, WAS NOT CALLED BACK FOR 2 WEEKS, THEN FINALLY RESCHEDULED AGAIN. THEY AGAIN DID NOT SHOW UP AND I HAVE CALLED TWICE SINCE TO FIND OUT WHAT HAPPENED. I HAVE, AFTER A MONTH, NEVER HEARD BACK FROM THEM.

DON'T KNOW IF HE 2 COATS PUT ON EXTERIOR OF HOUSE. DID A POOR JOB STAINING THE DECK. HIS PRICE WAS NOT THE CHEAPEST. MADE AGREEMENT THAT HE WOULD COME BACK AND TOUCH UP FOR A FEE, AND I HAVE NOT HEARD FROM HIM AGAIN.

THEY NEVER CALLED, I HAD TO CALL BOTH TIMES AND ASKED WHERE THEY WERE. WHEN I CALLED THEY ASKED IF I WISHED TO DO BUSINESS WITH THEM. I SAID AFTER STANDING ME UP TWICE, NO THANK YOU.

HE MISSED HIS FIRST APPOINTMENT WITH US AND WAS BAD ABOUT RETURNING PHONE CALLS. WE HAD TO CALL HIM BACK A COUPLE TIMES JUST TO GET HIM TO COME OUT. WE DECIDED TO GO WITH SOMEONE ELSE.

SHAWN WAS THE PERSON WHO FINISHED THE JOB. HE DID A GOOD JOB, BUT IT TOOK LONGER THAN HE ANTICIPATED.

SEAN IS POLITE, COURTEOUS, AND VERY PROFESSIONAL, COMPARED TO THE OTHER PEOPLE I MET WITH. HE HAD SAMPLES TO SHOW, PROVIDED ALL QUOTES IN WRITING, AND GAVE VERY TIMELY RESPONSES. THE JOB ITSELF WAS DONE VERY WELL AND IN A TIMELY MANNER. WE WILL CERTAINLY HAVE HIM BACK TO DO MORE WORK AND I WOULD RECOMMEND HIM TO OTHERS.

SEAN, THE OWNER, IS INCREDIBLY CUSTOMER FOCUSED AND HIS CREW, JORGE AND RAMON, ARE TERRIFIC. I HIGHLY RECOMMEND!

THE WORK WAS DONE IN A PROFESSIONAL MANNER AND AT A VERY AFFORDABLE PRICE. SEAN ARMSTRONG, THE OWNER, WENT OUT OF HIS WAY TO SEE THAT WE WERE PLEASED WITH THE RESULTS. HE EVEN PERFORMED WORK THAT WAS NOT IN THE ORIGINAL ESTIMATE AND ADVISED US THAT THE WORK NEEDED TO BE DONE NOW, REGARDLESS OF THE ESTIMATE. WE DID PAY THE COST OF MATERIALS ONLY FOR THE ADDITIONAL WORK, CHEAP CONSIDERING THE LABOR HE GAVE US. WE ARE VERY HAPPY WITH THE RESULTS AND WOULD RECOMMEND PAINT CONCEPTS TO ALL OUR FAMILY, FRIENDS AND ACQUAINTANCES. WE ONLY HAD ONE INSTANCE WHEN SEAN DID NOT RETURN OUR CALL WITHIN A HALF AN HOUR, AND THAT WAS WHEN HE HAD GONE TO PURCHASE THE ADDITIONAL MATERIALS FOR THE REPAIRS THAT HE HAD NOT PUT IN THE ORIGINAL ESTIMATE. I DON''T THINK HE HAD ANY INTENTION OF CHARGING US FOR THE NEEDED REPAIRS, BUT I INSISTED ON PAYING FOR MATERIALS. THE ADDED REPAIRS WERE NEEDED AND SEAN WAS NOT GOING TO TRY AND COVER UP THE BAD WOOD. I ALSO HAD AN OPPORTUNITY TO SPEAK WITH HIS VERY FRIENDLY

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OWNER ACTUALLY DOES THE WORK HIMSELF.

SEAN IS VERY NICE AND FLEXIBLE. HE HAS TRULY DONE A WONDERFUL JOB.