Mr. Rooter Plumbing of Cape Fear logoApproved Pro
Approved Pro

Mr. Rooter Plumbing of Cape Fear

Gas Piping, Drain Clog or Blockage Clearing, Well Pump Installation and Replacement,

About us

Welcome to Mr. Rooter Plumbing of Cape Fear! We're a locally owned and operated plumbing company with national support. We're here to solve your plumbing problems, big and small, throughout Wilmington and Brunswick County We deliver the level of service we do by adhering to a strong set of national standards, which means we never cut corners. Our customers love us for it, and that's why they continue to turn to our company for both residential and commercial plumbing services.

Business highlights

21 years of experience

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.528 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
21%
3
4%
2
0%
1
4%

Filter reviews by service

Showing 1-25 of 28 reviews
Michael R.
Feb 2021
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Home advisor are idiots, Didn't even know they scheduled the service and argued about their mistake after I told them the work had already been done.

Tim E.
Jan 2020
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
Friendly and professional.

Katie W.
Oct 2019
5.0
Yes, I recommend this pro
They really went above and beyond for us!! I cant say enough good things about these guys. I HIGHLY recommend them!

Robert K.
Jul 2019
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
.

KJ H.
Mar 2019
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Responded very quickly to repair leaking pipe. Very nice, courteous, and polite. Repair is holding nicely!

TRICIA L.
Feb 2019
4.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
they came quickly and the rep was very professional and friendly. the work was completed quickly and hetook all trash to the outdoor bin before leaving.

Connie M.
Feb 2019
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
They showed up the day after I called them, did the job in a very timely and professional way.

Pamela F.
Jan 2019
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
The technician was very nice and neat.

Mrs B.
Oct 2018
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro

Douglas L.
Oct 2018
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Fixed in timely manner. Kind and courteous and understanding.

Tom M.
Sep 2018
4.5
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
They showed up the day after I called them. Tommy was very professional and did a great job.

Glenn B.
Sep 2018
3.5
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
$309.00, to install a $12.00 part.

Mark H.
Aug 2018
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
The tech was easy to work with.

Steve B.
Mar 2018
5.0
Yes, I recommend this pro
On time and efficient. Worked it till he was satisfied.

Thomas and Linda M.
Dec 2017
4.5
Drain Clog or Blockage Clearing
Yes, I recommend this pro
Harold was very professional, efficient, and pleasant. While we are still not sure of what exactly the problem/issue may have been/be and/or whether it will reoccur, we now know of problems/issues we don’t (currently) have -and- that Harold did what he could to provide a remedy.

Steve B.
Aug 2017
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
On time and diligent worker.

L W.
Jul 2017
4.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
I was very satisfied with Mr. Rooter. I called another co. first but never heard from them. Mr. Rooter call me within minutes. Mr. Rooter now has my business forever.

John D.
Jul 2017
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Did a really good job

Kristin M.
Jul 2017
4.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Had to replace a kitchen faucet. It was something I could do on my own but I could not get one of the lines off. Since I had purchase the same faucet to replace it they just took the other on off and charged us about 1/3 of what they originally quoted. Very flexible and worked with our needs to get the job done.

Rosemarie M.
Jun 2017
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Very well trained and did great job.

Belo K.
Jun 2017
4.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
arrived early completed job

Jose M.
May 2017
3.0
Faucets, Fixtures and Pipes Repair or Replace
$130 for 5 minute job!!!! Next time ill head my friends advice to wait for a simple plumber that was charging just $30 for the job. Absolutely will not call them again.

Frank L.
Apr 2017
0.5
Faucets, Fixtures and Pipes Repair or Replace
Called Mr. Rooter on Friday afternoon to trouble shoot why no water was running to our vacation home despite water being turned on by the city. A leak was found and work order placed to fix leak. I also asked that the repairman to test the water inside after fixing the leak to make sure everything worked fine AND to leave the water on after they left as we had renters coming. They called me to report that the leak had been fixed and everything was working fine and water was left ON. I paid the invoice and everything was fine. 4 days later when my renters show up, I find out that the house has no water because the repairman turned water off AFTER I asked him to leave it on. I called Mr. Rooter back immediately and asked them to go back to the house and see to it that the water is turned back on. I proceeded to get berated by the owner that they would absolutely not go back to the house under any circumstance to turn the water back on as that is not their policy. This was never explained to me 4 days prior, and I gave them explicit instructions to leave the water on and they agreed while accepting my payment. The owner Mark is the rudest service person I have ever spoke with and had the gall to tell me that I was "fired" as a customer. I couldn't believe how ridiculous he sounded and how quickly he angered over such a small issue as turning the water back on takes 30 seconds. He definitely lost a customer and he should lose more for his lack of understanding and short temper.
Response from

"We apologize that you had to experience this inconvenience. At Mr. Rooter we believe in exceptional quality service and commitment to our customers. Keeping you as a customer is important to us and you are welcome to speak with our office anytime with any concerns or questions you may have in regards to your service. We thank you for your feedback and hope to make you a valued customer in the future."


John P.
Apr 2017
4.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Very responsive, pleasant to deal with. Great follow up and efficient.

Michael O.
Mar 2017
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
A company rep called me a few minutes after I looked on Home Advisor. Two plumbers came to my home the same day and quickly fixed my problems. I will definitely hire them again.
Showing 1-25 of 28

Licensing

Licensed*

Trade License Number

4365

Trade License Expiration

12/31/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Mr. Rooter Plumbing of Cape Fear is currently rated 4.5 overall out of 5.
Monday: 6:00 AM - 6:00 PM Tuesday: 6:00 AM - 6:00 PM Wednesday: 6:00 AM - 6:00 PM Thursday: 6:00 AM - 6:00 PM Friday: 6:00 AM - 6:00 PM Saturday: 8:00 AM - 4:00 PM Sunday: Closed
Mr. Rooter Plumbing of Cape Fear accepts the following forms of payment: CreditCard
Yes, Mr. Rooter Plumbing of Cape Fear offers free project estimates.
No, Mr. Rooter Plumbing of Cape Fear does not offer eco-friendly accreditations.
No, Mr. Rooter Plumbing of Cape Fear does not offer a senior discount.
No, Mr. Rooter Plumbing of Cape Fear does not offer emergency services.
Yes, Mr. Rooter Plumbing of Cape Fear offers warranties.

Contact Information

P.O. Box 369, Oak Island, NC 28465

Service Hours

Sunday:Closed
Monday:6:00 AM - 6:00 PM
Tuesday:6:00 AM - 6:00 PM
Wednesday:6:00 AM - 6:00 PM
Thursday:6:00 AM - 6:00 PM
Friday:6:00 AM - 6:00 PM
Saturday:8:00 AM - 4:00 PM
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