Tub Magic

Lazaro came to refinish and reglaze my tub. He is a delightful man, I will say that up front. He told me on the phone the job would take 4 hours. I've had this done before in Ky and was charged $350 and it took 2 days. I was charged extra for sanding off some peeling finish, a total of $550. I asked if it would be a really terrific job, he said yes, for paying so much extra. When he arrived, he said he'd be here about 3 hours, I thought that certainly doesn't sound like enough time to do all the steps. The finish isn't smooth at all, and there is a large spot near the drain handle that is gray or blue? There are lots of round dots that are gray or blue showing through the white, the white isn't uniform at all. Many places without enough glaze. There is glaze 1-2" up my tile on the shower walls. He didn't remove the drain ring, and just painted over it, and told me to use a rubber plug. ??? I had my plumber coming to replace the drain so it would all be fresh and new. I'd like to attach photos but I don't see that option. I'd waited YEARS for a company to do this service in this area. I'm super disappointed with the job and I can't recommend him. Go without, get a new tub, but don't trust this process to make you happy. I paid $200 extra for sanding and considering he spent even less time than he told me he would, he obviously didn't take the time to do the job properly. This is an old enameled iron tub and was well worth saving vs replacing or the liner option. I've been unable to find anyone else that does this. I'm in the Banner Elk zip code. I had great hopes and couldn't be more upset about the result. I just took photos, I've been out of town since he finished and just got my 1st up close look, he didn't even remove the drain lever cover and didn't repair the enamel under the cover! He got out of here fast, I see why. I couldn't see the complete result as he was standing by the tub when I went in and hadn't removed the tarps etc. I also had 2 other people here I was meeting with when he finished. I hope you can find another person to do your repair and reglaze.