Boone Trail Construction

As explaiined above, Austin Felts ruined our ceiling by nicking it with pieces of wall board he was installing. He got liquid nails on everything and the entire bathroom had to thoroughly cleaned by us each day after he left. He ruined the Armstrong flooring which we had purchased at Lowe's for $47 a box. We had to buy additional boxes to compensate for the loss. Austin Felts did not tell us the truth about who was to help him complete the job. He would not read directions on how to install Armstrong flooring so that it snapped together correctly. We now have gaps and nails at some places to hold it down. He never finished the caulking nor cleaned up the debris he left in the yard. He overcharged by $250 and will not repay us nor respond to our phone calls. He was totally nonprofessional and did substandard work. When approached by the BBB, he denies that we pointed out the mistakes and tries to blame the flooring on the house not being level. We can verify that Armstrong would guarantee the flooring would have been perfect if he had installed it correctly. He denies that he told us that he would pay half of the plumbing bill--the professionals at Vannoy Lankford can attest to hearing him saying that. They told us that it was not the first time that they had to go in to repair messes which he had made. They expressed sympathy that we had ever gotten mixed up with Austin Felts. That is the reason we are trying to get the word out in Wilkes County that his business, Boone Trail Construction, is not a reliable place to go for help in any kind of construction which you might need done around your home. We hope that adding his name to Angie's List will make peopleaware and will not become victims of his dishonesty and substandard work as we did. He overcharges for his work per hour, and there are many reliable men in Wilkes Co. who will do quality work for half the price.