Pool Service Pros, LLC logoApproved Pro
Approved Pro

Pool Service Pros, LLC

Swimming Pool Cleaning and Maintenance Service, Swimming Pool Opening & Closing Service,

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.98 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%

Filter reviews by service

Showing 1-8 of 8 reviews
Lisa C.
Aug 2024
5.0
Google Review
Pool Service Pros are excellent and very reliable. They are always prompt and responsible. They are very good at what they do! The service technician that comes to the house is fabulous and gave us several tips on cleaning and maintaining our pool - extra service! I trust them and respect them - very communicative about any concerns and suggestions. Any problems, they come out to fix immediately. I highly recommend Pool Service Pros to others!

Amber S.
Jul 2024
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
Absolutely top notch!! Friendly, knowledgeable, kind and I love hiring a local family business. Would give 10 stars if I could!!!!

Wendy G.
Jul 2024
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
Very professional abd informative. The owner always explains what he is doing and explains the process to me. I call several places and josh was the first to reach out. He now opens, cleans and closes down our pool every year. Highly recommend.

James L.
Jul 2024
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
Great services.

Christina K.
Jul 2024
0.5
Swimming Pool Cleaning and Maintenance Service
Was STUNNED at how inadequate they were. They present themselves as a Pro, LLC. It?s a husband and wife with equipment from Walmart. They didn?t even have a commercial grade vacuum. Left my pool green. Added a chlorinator (cost me $300) then charged $250 to clean filter (which they didn?t do) and then when I disputed the charge, they came onto my property and disconnected and stole the chlorinator. I have proof of all of this. Ended up costing me over $1,500 before I figured out they are NOT professionals. I live in another state so they were able to get by with things much easier. *** BEWARE!!
Response from

"this woman has been scamming her guests of her air b&b and also has been scamming the previous service companies that have been working at or on her house. she tried to scam us out of $9,400. we reached out to her previous pool service company and they said the same thing. beware of this property."


Dawn C.
May 2024
0.5
Swimming Pool Cleaning and Maintenance Service
We just asked them to balance the chemical in our pool and they told us it was fine and then we have it tested with other company and its not fine.
Response from

"at the time of testing the chemistry was all within range. she conveniently left out the fact that she waited a whole week to re-test the water chemistry and in that time, had a heavy rainstorm hit the area and diluted her chemistry. anyone with a pool should know that water chemistry can go out of range in a week but definitely will when diluted by heavy rainfall. we can't control the weather. she hired us as a 1 time cleaning and then invited us back to work on her equipment because the technician noticed that they hadn't cleaned their filter cartridges in 2 whole years."


Gloria W.
Mar 2023
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
Joshua was very professional , arrived when he said he would, Sounds very knowledgeable when talking about pools. And did a good job! I definitely plan to continue using his company & referring him to my family & friends.

Brian S.
Mar 2023
5.0
Swimming Pool Cleaning and Maintenance Service
Yes, I recommend this pro
$20,000
Most professional business owner I have met in a very long time. Will hire him (and recommend him to others) again for sure.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Pool Service Pros, LLC is currently rated 3.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: Closed Sunday: Closed
Pool Service Pros, LLC accepts the following forms of payment: CreditCard
Yes, Pool Service Pros, LLC offers free project estimates.
No, Pool Service Pros, LLC does not offer eco-friendly accreditations.
No, Pool Service Pros, LLC does not offer a senior discount.
No, Pool Service Pros, LLC does not offer emergency services.
No, Pool Service Pros, LLC does not offer warranties.

Contact Information

2677 Impulsion Dr, New Hill, NC 27562

Service Hours

Sunday:Closed
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:Closed
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