Piano Tuner Stacy Yoak

Piano Tuning

About us

We are a Mom and Pop business. My wife handles the phone calls and scheduling and I provide all the piano services. Payment can be in cash, check, or card. It is best to contact us by phone 919-552-9923. Please leave a message. We will can back as efficiently as we can.

Business highlights

29 years of trusted experience

Services we offer

We can handle all your piano needs from tuning to total restorations. Player systems installations, voicing, regulation, minor repair, and now offering piano storage.

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.910 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
10%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-10 of 10 reviews

Tom F.
07/2018
4.0
piano tuning
  + -1 more
Stacy was pleasant and courteous. I was pleased that he was willing to tune my old upright. I was rather surprised at how quickly he completed the tuning. Previous tuners spent more time with it.. The mid and upper octaves tuned well. The lower two octaves are not as well-tuned. I'm assuming the age of the piano has something to do with it. I did leave a message asking if he would rework the lower register, but I did not receive a response. Overall, the piano sounds better than before the tuning, although I wish the lower octaves were better tuned.
Description of Work: tuning an old (55") upright piano

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Jaime C.
09/2016
5.0
piano tuning
  + -1 more
Stacy spent a couple of hours doing a thorough job, and the piano sounds great now. He even took the time to answer my curious daughter's questions about the process.
Description of Work: Our piano was terribly out of tune, being years overdue for a tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary A.
02/2016
5.0
piano tuning
  + -1 more
Stacy brought the sound back to a lovely level. He explained what had been done. Very professional. Answered my questions. Will have him back on a regular basis.
Description of Work: Tuned piano that was very 'flat' because it had not been tuned in years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Haiwei Z.
08/2015
5.0
piano tuning
  + -1 more
I had a problem with somewhere on the piano resonating with certain keys. Had a tuner attempting to figure it out to no avail. So I called the piano dealer and they recommended Stacy. He came out and found the loose parts in a very short time and fixed it. He also tuned the piano. I'll definitely stick with him for my piano services.
Description of Work: tuned the piano and fixed a noise issue

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Robin C.
07/2015
5.0
piano tuning
  + -1 more
Everything went well - he was very professional, pointed out what we could realistically expect from a piano that old (i.e., made sure we didn't have unreasonable expectations). He was very engaging and we talked a bit about pianos and how good they are for kids, etc. One thing I was also impressed by - when I first called to make the appointment the day after I took possession of the piano, Stacy's wife (who answered the main phone line) said I really ought to wait about a month until the piano acclimates to the humidity in my house before tuning - otherwise it may go out of tune again quickly. None of the other tuners I called said that - they were all ready to come right out. We will definitely use Stacy for our next tuning.
Description of Work: Stacy tuned an old piano a neighbor just gave us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Peggy G.
05/2015
5.0
piano tuning
  + -1 more
Stacey is very professional and knows his pianos. Took care of this piano for its previous owner, a piano teacher who recommended him very highly. He's prompt, knowledgeable and friendly. He's the only one I'd have take care of my piano!
Description of Work: Tuned piano as requested.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jon M.
03/2014
5.0
piano tuning
  + -1 more
We had on-going problems with our piano's practice pedal rail, and none of the four and quot;fixesand quot; made by two other tuners worked. Mr. Yoak arrived promptly, asked questions, and inspected the piano closely. He located what was most likely a factory error, something that two previous tuners had failed to diagnose. He clearly explained his proposed solution, which was to drill a new hole to move the pivot pin back to the proper location, a small circle which was still barely visible through the interior finish. He marked his drill bit to serve as a depth gauge, and after carefully removing the screw, he installed it into the correct hole. He vacuumed out the piano to remove any sawdust. He also adjusted the spring's angle and the other end of the rail. It works perfectly! His manner instilled confidence. I respect the fact that he refrained from speaking badly of the other tuners, but instead, spoke in their defense, of how unusual this problem was. He also quickly and efficiently adjusted our sustain pedal. We are very pleased with his service.
Description of Work: Hopper Piano Company recommended Mr. Yoak, and paid for his services, as the piano was under warranty. Mr. Yoak diagnosed and repaired a problem with our practice rail, which was non-functioning. He also adjusted our sustain pedal, which was terribly out of adjustment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca M.
06/2013
5.0
piano tuning
  + -1 more
I called Piano Tuner Stacy Yoak. Had them come to the house to tune the piano. They did an excellent job tuning the piano.
Description of Work: Piano Tuner Stacy Yoak tuned the piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

brad H.
05/2013
5.0
piano tuning
  + -1 more
It was a pleasure doing business with Stacy, he is very professional and knowledgeable. He gave us great advice on what type/brand piano to purchase for our children. We will definitely do business with him in the future.
Description of Work: Tuned a used piano that we had recently purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Leslie Y.
06/2012
5.0
piano tuning
  + -1 more
He's super nice. He gave us advice on what to do, he's honest, punctual, careful and friendly.
Description of Work: Stacy Yoak has seen our piano a couple of times and our piano teacher uses him. He came out and tuned it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    957 Rush Rd., New Hill, NC 27562

    Yoakpiano.com

    Service hours

    Sunday:
    Closed
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Piano Tuning

    FAQ

    Piano Tuner Stacy Yoak is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Saturday: Closed

    Piano Tuner Stacy Yoak accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Piano Tuner Stacy Yoak does not offer free project estimates.
    Yes, Piano Tuner Stacy Yoak offers eco-friendly accreditations.
    No, Piano Tuner Stacy Yoak does not offer a senior discount.
    No, Piano Tuner Stacy Yoak does not offer emergency services.
    No, Piano Tuner Stacy Yoak does not offer warranties.
    Piano Tuner Stacy Yoak offers the following services: We can handle all your piano needs from tuning to total restorations. Player systems installations, voicing, regulation, minor repair, and now offering piano storage.

    Contact information

    957 Rush Rd., New Hill, NC 27562

    Yoakpiano.com

    Service hours

    Sunday:
    Closed
    Saturday:
    Closed