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Van-Go Custom Carpet Cleaning

4.7(
10
)

About us

4 employee's all pricing done by the square foot. Van-Go prides itself on giving you the best job ever and we are so confident that if you are not thrilled with your carpet we will refund every cent! Family owned and operated for over 20 years serving Craven, Carteret, Pamlico, Jones & Lenoir counties. A free bottle of spotter with every cleaning!

Business highlights

Emergency services offered
36 years of experience

Services we offer

24 Hour Water Extraction, Air Duct Cleaning, Dry Soil Removal, Dye Setting, Oriental Area Rug Cleaning, Residential & Commercial Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Urine Decontamination, With Free Pick Up/Delivery

Amenities

Emergency Services

Yes

Free Estimates

Yes

Reviews
4.710 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
10%
2
0%
1
0%
Write a review
Showing 1-10 of 10 reviews
Colleen P.
Dec 2017
5.0
Yes, I recommend this pro
$165
It went extremely well. Jack showed up right on time with his son and they measured the living room and gave me a price based on the square footage of the room. The was no real low price and then "up-selling" as some carpet cleaning companies are famous for doing. They then gave me a price on cleaning the chair. I had no problem with the prices and they proceeded to clean the carpet and chair. When they were done I was shocked at how good both the carpet and chair looked. Both were very dirty and they both looked like new when done. If you need your carpet or upholstered furniture cleaned they are the ones to call. You won't be disappointed.
Ron S.
Jun 2017
3.0
Ok.... could have been done better
Response from Van-Go Custom Carpet Cleaning
"Dear Mr. [Member Name Removed], You have got the wrong Company , we have been in New York since June 2nd and arrived back in New Bern today. We did not do any work for a [Member Name Removed] yesterday, we do not take carpet up unless we are working on a flood restoration job, please check your invoice so you have the company who indeed did this work for you, in the meantime i will contact Angies List and make them aware i would like this post taken down as i said we did NOT do any work for you. Thank You, Van-Go Custom Carpet Cleaning"
Melinda W.
Mar 2017
5.0
Yes, I recommend this pro
Van Go is our "go to" for all of our carpet cleaning needs for home and office! We have loved using this company for years and have never been disappointed. Highly recommend!
Response from Van-Go Custom Carpet Cleaning
"Thank You"
PAM A.
Mar 2017
5.0
Yes, I recommend this pro
Great job - did exceptional work
Response from Van-Go Custom Carpet Cleaning
"Thank You!"
Diane K.
Dec 2016
5.0
Yes, I recommend this pro
Excellent! Rug was picked up and delivered and cleaned beautifully and reasonable!
Response from Van-Go Custom Carpet Cleaning
"Thank You!"
DAVID W.
Oct 2016
5.0
Yes, I recommend this pro
$750

DID A FANTASTIC JOB!!!!

CARPETS LOOKED & SMELLED GREAT!  WOULD DEFINITELY RECOMMEND & WILL BE USING THEIR SERVICES AGAIN....

Ian E.
Dec 2015
5.0
Yes, I recommend this pro
$400
Straightforward, friendly, service.  Overall great results over course of two cleanings; however, some ink stains remained on carpet, apparently not removable.  I would not be able to verify this without hiring a second service to try to remove the same stains.  Not entirely punctual and was not able to provide expedited service due to apparent business.  But, overall, very positive experience at a reasonable price.
Mary M.
Sep 2015
4.0
Yes, I recommend this pro
$300
.
Matthew P.
Oct 2014
5.0
Yes, I recommend this pro
$150
Jack and John showed up early for the appointment and quickly got started. They were care full of my walls and furniture. Work was performed in a timely manner. I would highly recommend Van-Go for all your cleaning needs.
Kimberly A.
Oct 2014
5.0
Yes, I recommend this pro
$200
They measured all the rooms that had carpet, then went over the price for each sqft. Then when on his way to cleaning each room. It came out to $200 but we had a lot of carpet and I didn't mind also because I have seen their before and after pictures on Facebook and saw they can really take out stains. They made my carpet look brand new again. He was even able to get out the wax stain on my carpet from a candle I dropped. I have 2 boys who run in and out of the house with dirt and shoes on, and the kids so clumsy with their food and stains that I didn't even know how they got there and this company was able to take everything off. EVERYTHING!
Very nice people.
I had to call to make an appointment no website. 


Licensing

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FAQ

Van-Go Custom Carpet Cleaning is currently rated 4.7 overall out of 5.

Yes, Van-Go Custom Carpet Cleaning offers free project estimates.

No, Van-Go Custom Carpet Cleaning does not offer eco-friendly accreditations.

No, Van-Go Custom Carpet Cleaning does not offer a senior discount.

Yes, Van-Go Custom Carpet Cleaning offers emergency services.

No, Van-Go Custom Carpet Cleaning does not offer warranties.