Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
About us
Tracey's Clean Sweep. LLC is a full service cleaning company now serving New Bern, NC and surrounding areas. Experienced cleaner with 12 years in business. Tracey's crew is honest and hard working and we offer affordable house cleaning and reliable service. Each customer is treated as an individual, all jobs are estimated before work is done, and all plans are developed for the individuals needs. I am available for one time jobs, corporate housing cleaning, windows, organizational tasks and weekly or bi-monthly appointments. Check out my website, if you like what you see, call for your free estimate! I look forward to meeting you soon!
Business highlights
20 years of experience
Services we offer
Residential & commercial cleaning, changing bed linens & dishes. Deep cleaning packages. Gift certificates., dusting, laundry, mopping, property management work & real estate cleaning. General house cleaning care, removal of trash, sanitizing of bathrooms & kitchens, sweeping, vacuuming
Amenities
Free Estimates
Yes
Reviews
4.824 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 4% | ||
| 0% | ||
| 0% | ||
| 4% |
Showing 1-24 of 24 reviews
Stephen S.
Jan 2016
I called Tracy on a Wednesday and she and Robert came on a short notice that Friday after moving some clients around. I wanted to surprise my wife and get the house really clean for our boys first birthday. Tracy and Robert did an absolute amazing job leaving no detailed untouched.
Lacee S.
Nov 2015
unknown
Christine B.
Aug 2015
Tracey's Clean Sweep provides excellent service at a very fair
rate. I cannot be more pleased with the work they do. Their attention to detail
is impressive. They clean things that I would not expect as part of a weekly
service. They have positive, "can-do" attitudes. They provide
suggestions on improvements I can make to avoid mold and mildew. They
use products that are safe and kind to my furniture ? some of which is antique.
They have helped me solve problems, such as bad stains on my garage floor. No
matter what cleaning issue or concern I may have, Tracey has an idea for a
solution. She is willing to help do anything.
I have even called on Tracey to help me move heavy things. She is
very strong and willing to help. She is always there for me and I feel
supported and cared for with the work she does. Her dedication to her company,
her reputation and to her clients is evident from everything she says and does.
She always asks if I am pleased before she leaves and has made it clear that
she will fix anything if I am not happy ? and of course, this has NEVER
happened.
I wish I could write such a glowing review for other services I
have had in my home. But I find that today so many people provide the minimum necessary
to get the job done. They barely respect me and my home and I feel stressed when they work. Then I often
find the repair fails shortly after they leave. Shoddy work is rampant and that
is one reason why I appreciate a site like Angie?s list to help me sort through
the possible service people. Tracey?s Clean Sweep is the exact opposite of poor
service ? they are superb. Tracey?s Clean Sweep belongs on the gold star
platform on Angie?s List ? if they had one!
I traveled for about a month recently and because I trust Tracey
completely, I asked her to house sit for me. She was wonderful and reliable in
doing this, letting me know when there
had been storms and assuring me that all was well in my house. I was very
comfortable being away, even during hurricane season ( and I live near a river ?so
this is a dangerous time for flooding) knowing that Tracey was checking on my
house.
I could go on and on, singing her praises, and am happy to provide
a personal reference for Tracey to anyone who needs one. It is safe to say that
Tracey can attack any cleaning problem with energy, experience, and a
determination to make it right. This is just not a quality I have found with
impersonal cleaning services, nor with individuals who seem to be working to
just squeak by. Cleaning services are quick and inefficient. Tracey is quick,
careful, efficient and effective.
I look forward to having Tracey come into my home and always have
a clean, sweet smelling home when she is finished. Tracey is a wonderful human
being and I would trust her with anything.
rate. I cannot be more pleased with the work they do. Their attention to detail
is impressive. They clean things that I would not expect as part of a weekly
service. They have positive, "can-do" attitudes. They provide
suggestions on improvements I can make to avoid mold and mildew. They
use products that are safe and kind to my furniture ? some of which is antique.
They have helped me solve problems, such as bad stains on my garage floor. No
matter what cleaning issue or concern I may have, Tracey has an idea for a
solution. She is willing to help do anything.
I have even called on Tracey to help me move heavy things. She is
very strong and willing to help. She is always there for me and I feel
supported and cared for with the work she does. Her dedication to her company,
her reputation and to her clients is evident from everything she says and does.
She always asks if I am pleased before she leaves and has made it clear that
she will fix anything if I am not happy ? and of course, this has NEVER
happened.
I wish I could write such a glowing review for other services I
have had in my home. But I find that today so many people provide the minimum necessary
to get the job done. They barely respect me and my home and I feel stressed when they work. Then I often
find the repair fails shortly after they leave. Shoddy work is rampant and that
is one reason why I appreciate a site like Angie?s list to help me sort through
the possible service people. Tracey?s Clean Sweep is the exact opposite of poor
service ? they are superb. Tracey?s Clean Sweep belongs on the gold star
platform on Angie?s List ? if they had one!
I traveled for about a month recently and because I trust Tracey
completely, I asked her to house sit for me. She was wonderful and reliable in
doing this, letting me know when there
had been storms and assuring me that all was well in my house. I was very
comfortable being away, even during hurricane season ( and I live near a river ?so
this is a dangerous time for flooding) knowing that Tracey was checking on my
house.
I could go on and on, singing her praises, and am happy to provide
a personal reference for Tracey to anyone who needs one. It is safe to say that
Tracey can attack any cleaning problem with energy, experience, and a
determination to make it right. This is just not a quality I have found with
impersonal cleaning services, nor with individuals who seem to be working to
just squeak by. Cleaning services are quick and inefficient. Tracey is quick,
careful, efficient and effective.
I look forward to having Tracey come into my home and always have
a clean, sweet smelling home when she is finished. Tracey is a wonderful human
being and I would trust her with anything.
Response from Tracey's Clean Sweep LLC
"Thank you for your contunued business."
Jennings N.
Aug 2015
I initially used Tracey for a deep clean, but I have continued using her service for the past year. She is the best because she has made my life simple (and my house spotless!). She comes in and makes the house look and smell amazing.
She does small things, like unloading the dishwasher or putting fresh sheets on a bed, that aren't expected.
Every time Tracey is here she detail cleans my kitchen, including the burners on the stove. Tracey takes pride in what she does and that shows in my house. We appreciate all she does.
The service is a luxury that is well worth the price.
She does small things, like unloading the dishwasher or putting fresh sheets on a bed, that aren't expected.
Every time Tracey is here she detail cleans my kitchen, including the burners on the stove. Tracey takes pride in what she does and that shows in my house. We appreciate all she does.
The service is a luxury that is well worth the price.
Response from Tracey's Clean Sweep LLC
"Thank you. I love caring for your home."
James N.
Aug 2015
I've been really pleased with the housecleaning that Tracey and Robert provide. I always prefer to use a single contractor vice a service that uses multiple employees that rotate in and out because I feel like I get much better continuity of service. Tracey made my house immaculate before we moved in. The price ($600) was very fair for a full house move-in clean plus windows. I paid a very similar rate the previous month for a move-out clean at our previous residence. Since then, Tracey has come back on a biweekly basis to clean.
If we are being honest, I am not an ideal client. I have 2 dogs that shed competitively and despite having our belongings delivered a month ago, we still have boxes everywhere and nothing is organized. Despite that, my house looks and smells clean at least two days/month thanks to Tracey.
She checked to make sure that I was pleased with the service she provided and has been great about scheduling a time that is convenient to me. The value for the price is great! I don't expect her to deep clean my whole house every time she visits, what I am looking for is someone that can help me keep up the house so that it never gets to the point again where I need a massive deep clean. I would wholeheartedly recommend her to someone who was looking for either a move-in/move-out clean or a regular housecleaning service.
If we are being honest, I am not an ideal client. I have 2 dogs that shed competitively and despite having our belongings delivered a month ago, we still have boxes everywhere and nothing is organized. Despite that, my house looks and smells clean at least two days/month thanks to Tracey.
She checked to make sure that I was pleased with the service she provided and has been great about scheduling a time that is convenient to me. The value for the price is great! I don't expect her to deep clean my whole house every time she visits, what I am looking for is someone that can help me keep up the house so that it never gets to the point again where I need a massive deep clean. I would wholeheartedly recommend her to someone who was looking for either a move-in/move-out clean or a regular housecleaning service.
Response from Tracey's Clean Sweep LLC
"Thank you for your business."
Susannah H.
Aug 2015
Fabulous. Tracey is ready to help with anything that is needed. I live with my elderly father and I had left town for business and the heat of the summer kicked in sooner than expected. My father didn't know how to work the thermostats so I called Tracey for a somewhat emergency- she kindly stopped by the house to turn on the central air for Dad- the temperatures reached near 100 that weekend and I'm so grateful that Tracey could come by and turn on the A/C for him- at no charge. That's just one example of what Tracey will do if needed. I thoroughly trust her and Robert to clean the house if I'm not home and look out for any potential problems. We had an invasion of tiny ants in our kitchen and despite my contract with Terminex and multiple treatments, the ants continued without any improvement- Tracey recommended a local pest person who identified the colony and who permanently solved the problem. I know I can call on Tracey for any situation that I either can't handle or am not available to handle myself. I am thoroughly satisfied with the cleaning service and know that I get good value for my money. For my previous homes, I have used larger cleaning services, and their employees are simply not as invested/interested in the needs of their customers. A smaller company whose owner provides the actual service is a better value for the money.
Response from Tracey's Clean Sweep LLC
"[Removed member name], it is our pleasure to care for your beautiful home. Thank you for your business."
Toni C.
Aug 2015
Excellent!
Response from Tracey's Clean Sweep LLC
"No hot mess worries in your world as long as I am around! Thank you for your support and continued business. We love helping to take care of your home and family."
Patricia P.
Aug 2015
excellent! There couldn't be any better! I recommend their service to everyone..
Response from Tracey's Clean Sweep LLC
"I appreciate your business and your support. You are a great cheerleader and I appreciate your business and the people you always tell about us! Our customers are what keep us going! We love you!"
Christine B.
Aug 2015
Tracey and Robert are absolutely the best people I have ever had clean my home whether it was here or where I used to live in New York. They always arrive when they say they will, clean efficiently, pay attention to details, remain upbeat and cheerful. They are a delight to have in my home. I look forward to seeing them every other week.
Response from Tracey's Clean Sweep LLC
"Thank you for your continued business and support. We love helping you care for your home."
Debbie W.
Aug 2015
Never again. A real rip off!
Response from Tracey's Clean Sweep LLC
"Certainly after ten years in business, I knew one unhappy customer would come along. Thank you for the opportunity to serve you. In our defense, I will say it again, your house needs a thorough clean. I am not going to spend my time trying to get ahead of anybody's filth for free. This is a business. I am a single mother, starting life over once again. Times are turbulant enough. I have been building this business since leaving my husband. My marriage was not picture perfect like yours, my husband wanted me dead. I have a son to raise first and foremost. It has been quite a load to cope with while smiling everyday trying to build myself up. Thank you for trying to undo my hard work I have put in to re-establishing myself after a very anguishing two years of personal life crisis. As for our service, we are very detailed. You forgot to talk about how filthy your kitchen cabinets were and how after working on those there was hardly time left to dust and move furniture. I provide a quality service to many customers, each week. I have been personally involved in every job since I bought my first mop and broom. What I have learned in my time in business is that some people want a lot for a little. There are other people out there for you to take advantage of, as you pat yourself on the shoulder for being a model citizen. I set up an appointment to come back the next day. You did not allow us the opportunity to make good on your discouragement in our service. I will point out that you have two dogs and a cat that eats on your kitchen counter after scratching around in a litter box. You are both home all the time and you are not as clean and easy going as you try to preach to any ear that will hear it! I offered a refund and that was denied. Your husband said, "NO, no we are not like that, you were here and working. We are just going in a different direction. Thank you." Nice direction you chose, trying to sabbatoge someone's reputation. I hope you find a cheap service that suits your needs. Kindly Tracey Bachofen Owner and Operator of Tracey's Clean Sweep, LLC"
Deborah B.
Jul 2015
unknown
Response from Tracey's Clean Sweep LLC
"Thank you for your business! We can't wait to come back and clean again!"
Melinda M.
May 2015
It went very well. I didn't see them come in and they were gone by the time I came home. The house smelled fresh and clean.
Response from Tracey's Clean Sweep LLC
"Thank you for your business. We are glad you were pleased."
Rachel M.
Feb 2015
Excellent job and very thorough, especially considering the price. She came in a few days before to inspect the house and discuss what she could do given our budget and returned a few days later for the job. I would highly recommend!
Susannah H.
Jan 2015
Fabulous! Make's my life SO much less hectic.
Audrey T.
Jan 2015
Tracey and her assistant Robert are outstanding! My biggest praise is their attention to detail. I don't think my house has ever been as clean as it is after they leave! They clean all the surfaces and places I don't want to and never do (appliances, track for the shower door, inside the microwave). Tracey also sends me a text message the day before they come as a reminder and to confirm the time. I love that! Highly recommended!
Brian L.
Jan 2015
Tracey and Robert are excellent providers. Competent, trustworthy and dependable. I highly recommend this company.
Response from Tracey's Clean Sweep LLC
"Thanks you for having us. We appreciate your business."
Jennings N.
Aug 2014
Tracey and Robert (her assistant) are simply amazing. When she left the house was perfect. There was not a speck of dirt left! She used cleaners that did not overwhelm and we were especially impressed with the bathrooms and kitchen. These rooms literally sparkled. She cannot be recommended highly enough! Our very dirty house was so wonderfully cleaned that we have regularly scheduled cleaning appointments. She is an outstanding professional.
Response from Tracey's Clean Sweep LLC
"Thank you for your support and your business. We enjoyed cleaning your beautiful home and look forward to maintaining it in the months and years ahead."
Christine B.
Jun 2014
Tracey and her crew are excellent! They bring their own tools (vacuum, mops) and products (cleaners, polishes). They are always on time. Tracey phones the night before to confirm appointment and arrival time. When they are finished, my house glows and smells wonderful. One of the best providers I have ever had.
Response from Tracey's Clean Sweep LLC
"I love my customers. Thank you [removed member name] for your support and thank you for your business."
Leslie M.
Jan 2014
She's awesome! After just a few times, I already feel like she is family.
Response from Tracey's Clean Sweep LLC
"I appreciate you and thank you for your business."
Tina D.
Dec 2013
I saw Tracey's ad in the local newspaper and looked up her website. I decided to leave her a email with my phone number thinking I would hear from her in a few days. She called me back that same evening to set up a time to come and give an estimate for the work I needed done!
Tracey emailed me the night before she was to come and confirmed that she would be here so everything was a go. I am very well please with Tracey as the baseboards, walls and molding were cleaned. Floors and light fixtures were done. Vacuuming was done and floors were mopped.
My office was organized, which was amazing!!!! She even hung my clothes and washed some blankets!
I do recommend Tracey's Clean Sweep if you need help around the house!!!!!
Sharon R.
Oct 2013
she did ok, but missed several details. Corners of master shower weren't cleaned, bathroom light fixtures weren't cleaned, she didn't move any objects to dust; simply dusting around them. She didn't clean my glass top on my kitchen table. My wood floors looked good.
Carol L.
Sep 2013
I am more than satisfied with the cleaning. Sometimes there are extras or different work I want done and it's never a problem.
Brian W.
Oct 2012
Tracey is very busy (which is always a good sign) and I scheduled a one time visit. She performed the service as we had discussed and I was happy with the result.
Sheri H.
May 2012
Tracey is first and foremost a professional. In addition to confirming the appointment, she followed up afterwards to be sure that I was happy with her work. I can guarantee that our offices have never been cleaned to the degree that Tracey and her crew performed. Tracey has a way of making you feel cared for, tended to, and respected and ndash; all of which should be a part of hiring someone to clean your home or office. I cannot say enough good things about Tracey's Clean Sweep, except call them! You'll be glad you did.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Tracey's Clean Sweep LLC is currently rated 4.8 overall out of 5.
Yes, Tracey's Clean Sweep LLC offers free project estimates.
No, Tracey's Clean Sweep LLC does not offer eco-friendly accreditations.
No, Tracey's Clean Sweep LLC does not offer a senior discount.
No, Tracey's Clean Sweep LLC does not offer emergency services.
No, Tracey's Clean Sweep LLC does not offer warranties.