Mr. Handyman of New Bern

We hired Mr. Handyman to paint our gables and soffitt. The employee was inexperienced. After setting up, she approached me and said she had made a mistake and didn't understand that she was painting the gables. The estimate we accepted stated painting 3 gables and soffitts. She said she needed to re-estimate the work. Eventually, we agreed on a new [much higher price that her boss approved.] She did very little work before she went back to the company van and sat in it. The office manager arrived to say that she was sick and someone else would be coming the next morning to do the agreed upon job. He started the job and my husband went to talk to him. He stated he was only doing the gables per his boss. The boss called immediately and was irate. He insisted the work was only to paint the gables. I told him we had both a written estimate and video recording [of the renegotiation] stating the work to be done. He insisted we pay more. I asked why, we already agreed and he hung up on me.

Great service!