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James L Cayton Associates Inc

Plumbing, Water Heaters

About us

Additional contact names - Kelly C Jones, Regina C Overly.

Business highlights

72 years of trusted experience

Services we offer

We provide Plumbing service for residential and commercial customers and all types of new construction. We install water heaters and install and service Rinnai Tankless water heaters, as well as Water Pumps. .


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.98 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
13%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-8 of 8 reviews

Cathy B.
07/2017
5.0
plumbing
  + -1 more
Topnotch work
Description of Work: water heater elements and thermostats replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martin C.
04/2017
5.0
plumbing
  + -1 more
Fixed it in less than 30 minutes.
Description of Work: Water pipe leaking on house side of meter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Todd B.
02/2016
5.0
plumbing, water heater repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Sandra H.
05/2014
5.0
plumbing
  + -1 more
We told them what the problem was and they came out to fix it without us having to be there. We have been using them for 30 years. They have always been responsive and very good. We have no complaints about them at all.
Description of Work: They fixed a leak in a pip.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Linda W.
10/2013
5.0
water heater repair
  + -1 more
Professionally and very quickly
Description of Work: Replaced & installed new water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Leif C.
01/2013
2.0
plumbing
  + -1 more
Water was leaking onto a bathoom floor. Two plumbers came, took one look at a cracked shower pan (with an amateur but effective patch), and announced that this was the problem. I said that I was planning to replace the shower with a tub as soon as possible. They left after less than10 minutes (and $90.00). My wife looked around the bathroom and saw that the toilet tank was leaking steadily at the back. Clayton phoned in an offer to put in a new shower pan for $900.00. I replaced the toilet.
Description of Work: Highly unimpressed
Rating CategoryRating out of 5
$90

THOMAS W.
04/2012
5.0
plumbing
  + -1 more
It was a big job for me. I have not had much plumbing work done before and so I have not used them very much. I did not get a competitive bid because I have had them put in the water heaters before. They were on propane and they had to convert them. I wanted to keep my guarantee and so I wanted them to do it. I have no complaints. They did a good job. Everything works fine. But I don't have any idea if the price was high or low.
Description of Work: James L Cayton Associates Inc converted me from propane to natural gas on five different points of usage. I have used them once or twice before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

James S.
02/2012
5.0
plumbing
  + -1 more
They were fabulous. The price was great, we were pleasantly surprised.
Description of Work: We have been using Cayton Plumbing for about six years. We use them for everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1906 US Highway 70 E, New Bern, NC 28560


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters

    FAQ

    James L Cayton Associates Inc is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: Closed

    James L Cayton Associates Inc accepts the following forms of payment: Check,MasterCard,Visa
    No, James L Cayton Associates Inc does not offer free project estimates.
    No, James L Cayton Associates Inc does not offer eco-friendly accreditations.
    No, James L Cayton Associates Inc does not offer a senior discount.
    No, James L Cayton Associates Inc does not offer emergency services.
    No, James L Cayton Associates Inc does not offer warranties.
    James L Cayton Associates Inc offers the following services: We provide Plumbing service for residential and commercial customers and all types of new construction. We install water heaters and install and service Rinnai Tankless water heaters, as well as Water Pumps. .

    Contact information

    1906 US Highway 70 E, New Bern, NC 28560


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed