Family Tire & Auto Service

Never ever again! I have never been to such an unprofessional, homophobic, and downright deceitful company. I went in with an appointment and sat in a lobby looking at my truck for 45 minutes before an employee touched it. While waiting for someone to take my truck into the back to be serviced, I sat in the lobby and listening to a young lady who was working the phones cussing like she with a few of her coworkers and acted like they were the only people in the room. She went on and on and on about how much she hated her job, hated her boss, and co-workers, it was very unprofessional and outright trashy. But that's not all that I experienced during that dreadful hour and a half. When they finally looked at my truck, they explained the issue that I need addressed and began to fix it. The service guy then came back out into the lobby saying that I needed my power steering fluid flushed and replace. I told him I was unsure if I wanted to do it because it's my partners truck and he had the final says since he's paying. He began with telling me that it would cost about $135 but to "sweeten the deal" he said he'd only charge $75. I told him that I need to call my partner first because he has the final say in the matter. My partner was shocked and the price but not only that, he was shocked by the fact that the guy flat-out LIED to me. The truck's power steering is electrically driven, it does not take nor hold any power steering fluid. I didn't confront the guy about his lie, but I said my partner will deal with the power steering another time. With an attitude, the guy walks into the garage and yells to the mechanic "the dude’s boyfriend doesn't want to do the power steering". To summon this review up, don't do business with Family Tire. Their employees are rude, disrespectful, unwelcoming, unprofessional, and some are even thieves. Save your time and secure your finances by not going to this establishment.

It was right around $50. The price is about the same as anybody else. I don't think they could have done anything better. I've been using them for several years now.

You can't give anyone an A on price.

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You CAN NOT trust this company!!

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We have used them continually since before 2009. Our first experience was with our Toyota (now long gone) when the dealer charged us $400+ for not fixing the problem and Family Tire found it in a few minutes. They are honest.

Staff was very friendly and did a great job of making sure you were comfortable. Kept me informed of the progress of my vehicle and service was done in a timely manner.

I left the car for them to service and solve the problem with the and quot;check engineand quot; light. They called to advise me of the problem and the solution....and the cost. Telephoned later to tell me that problem was resolved and after a lengthy test drive I was assured the light would not come on again.

I have used them before for safety inspections and had been told I had windshield wipers torn that I thought were good. This time I checked them before taking it in. They were all good. I also had a tire with a slow leak I wanted to get repaired. Again I was told they had to replace a windshield wiper to pass inspection. A few days later I noticed that the tire was still going down so I took it back. They checked it and said that tire had never been repaired. I showed them my receipt where they had charged me to repair it. They then had the gull to say I must have changed it and had a different tire on the car. I will never go back there again!

I am very happy with them; they are very good. They are very thorough. They are clean and courteous.

I think for the whole deal I spent $400. I've used them all the time and I think that they're very professional. They are just very professional and they will recommend services that are absolutely necessary. They don't load up extra stuff or charge extra fees. You know what they're going to charge you for. I will use their services again in the future.

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They are a great mom and pop business. We have always had great service.