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Down East Pools and Spas


(1) Verified Reviews

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We at Down East Pools and Spas are here to provide our clients with professional Pool and Spa Services along with multi trade services. We offer Maintenance, Repair, Sales and Service. We have over 38 years of combined experience and can tackle any project, challenge, or custom designs. Our founder and owner Joshua Hardee holds a Bachelors of Business Administration degree, and is a Certified Pool and Hot Tub Operator. Joshua is a Second Generation Pool/Hot Tub industry professional. He has verifiable experience starting at age 9 working as assistant with his father in the industry. As the time passed Joshua would spend his afternoons and summer breaks from school learning and growing in his experience. By age 16 he was performing complex repairs and directing a crew. Fast forward to present day, Joshua is an established veteran in the Pool and Hot Tub industry. He expanded heavily into the Commercial Pool/Hot Tub industry and has pioneered exclusive business contracts and services for our clients that no one else is offering currently in the business. We are available to our customers 24/7 and don't charge emergency rates. We offer top notch services and products at highly competitive prices. We are typically more affordable than all our competition because of our unique position. Because we do not operate a Brick and Mortar Retail storefront, we don't have all the overhead many businesses do. In turn we pass that savings on to our customers. Reliable, Professional Service at an Affordable Price. We are fully Insured. We really enjoy making pool and spa ownership a breeze. Pools and Spas should be enjoyable and stress free. Furthermore we enjoy putting our multi trade experience to use. From Plumbing, Carpentry, Masonry/Tile, Basic Electrical, Painting, and much more, there's not much we can't do or manage....

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Verified Reviews

A few reviews for this pro...


Jennell R.

Joshua, the owner of Down East Pools hired our company to deliver the rock for a residential pools. Aug 2021 (2 separate properties) In one instance we paid for the rock on OUR ACCOUNT. Its October and we are still waiting for the full amount owed. We're trying to recover from COVID and he's taking advantage of us! I went to the residence where the rock was delivered and the property owner said he fired Joshua also. He lied so much! NOT PROFESSIONAL! Do not use him, he doesn't pay his bills.

Description of Work
He doesn't pay his bills!!!

Category swimming pools

Service Provider Response

We have paid this account in full so obviously we do pay our bills. We attempted to contact Mrs [Member Name Removed] on 5 occasions over multiple weeks after the invoice had been paid to clarify information. It took calling from a different numbers to get a response. Email has yet to be responded to. So perhaps you should examine your own professionalism. As far as the other customer comment, that job was mutually ended, and I had a conversation with that customer in regards to your visit. So perhaps you should examine yourself for Lies. Libel and Slander are a slippery slope. Avoid RL Thompson at all costs, hires someone else to do your hauling.

    Down East Pools and Spas


    (1) Verified Reviews

    Business Details

    Phone Number


    312 Acorn Ln

    New Bern, NC 28560

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