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Down East Pools and Spas

1.0(
1
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Pool Sales Construction and Installation, Fountains, Pool and Spa Service,

... +2 more

About us

We at Down East Pools and Spas are here to provide our clients with professional Pool and Spa Services along with multi trade services. We offer Maintenance, Repair, Sales and Service. We have over 38 years of combined experience and can tackle any project, challenge, or custom designs. Our founder and owner Joshua Hardee holds a Bachelors of Business Administration degree, and is a Certified Pool and Hot Tub Operator. Joshua is a Second Generation Pool/Hot Tub industry professional. He has verifiable experience starting at age 9 working as assistant with his father in the industry. As the time passed Joshua would spend his afternoons and summer breaks from school learning and growing in his experience. By age 16 he was performing complex repairs and directing a crew. Fast forward to present day, Joshua is an established veteran in the Pool and Hot Tub industry. He expanded heavily into the Commercial Pool/Hot Tub industry and has pioneered exclusive business contracts and services for our clients that no one else is offering currently in the business. We are available to our customers 24/7 and don't charge emergency rates. We offer top notch services and products at highly competitive prices. We are typically more affordable than all our competition because of our unique position. Because we do not operate a Brick and Mortar Retail storefront, we don't have all the overhead many businesses do. In turn we pass that savings on to our customers. Reliable, Professional Service at an Affordable Price. We are fully Insured. We really enjoy making pool and spa ownership a breeze. Pools and Spas should be enjoyable and stress free. Furthermore we enjoy putting our multi trade experience to use. From Plumbing, Carpentry, Masonry/Tile, Basic Electrical, Painting, and much more, there's not much we can't do or manage.

Photos of past projects

Reviews

1.01 Reviews
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Number of StarsImage of DistributionNumber of Ratings
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Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
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Showing 1-1 of 1 reviews
Jennell R.
10/2021
1.0
swimming pools
  + -1 more
Joshua, the owner of Down East Pools hired our company to deliver the rock for a residential pools. Aug 2021 (2 separate properties) In one instance we paid for the rock on OUR ACCOUNT. Its October and we are still waiting for the full amount owed. We're trying to recover from COVID and he's taking advantage of us! I went to the residence where the rock was delivered and the property owner said he fired Joshua also. He lied so much! NOT PROFESSIONAL! Do not use him, he doesn't pay his bills.
Description of Work: He doesn't pay his bills!!!
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,200
Response from Down East Pools and Spas
We have paid this account in full so obviously we do pay our bills. We attempted to contact Mrs [Member Name Removed] on 5 occasions over multiple weeks after the invoice had been paid to clarify information. It took calling from a different numbers to get a response. Email has yet to be responded to. So perhaps you should examine your own professionalism. As far as the other customer comment, that job was mutually ended, and I had a conversation with that customer in regards to your visit. So perhaps you should examine yourself for Lies. Libel and Slander are a slippery slope. Avoid RL Thompson at all costs, hires someone else to do your hauling.

    Contact information

    312 Acorn Ln, New Bern, NC 28560

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Pool Sales Construction and Installation,
    Fountains,
    Pool and Spa Service,
    House Cleaning,
    Decks and Porches

    FAQ

    Down East Pools and Spas is currently rated 1 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    No, Down East Pools and Spas does not offer free project estimates.
    No, Down East Pools and Spas does not offer eco-friendly accreditations.
    No, Down East Pools and Spas does not offer a senior discount.
    No, Down East Pools and Spas does not offer emergency services.
    No, Down East Pools and Spas does not offer warranties.

    Contact information

    312 Acorn Ln, New Bern, NC 28560

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day