About us
Full service multi-doctor animal hospital and boarding kennel, we are the only hospital in the area offering appointment hours 7 days a week.
Services we offer
Diagnostic, therapeutic, surgical, anesthesia, internal medicine consults, ultrasounds, digital radiology, electrocardiography, dentistry, permanent identification, dietary & behavioral counseling, animal boarding kennels & grooming, online petsites and veterinary store.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- Check
- Visa
- Discover
- MasterCard
Reviews
3.49 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 22% | ||
| 22% | ||
| 0% | ||
| 22% |
Filter reviews by service
Showing 1-9 of 9 reviews
Chelsea M.
Aug 2020
Animal Boarding Kennels
My dog was brought back to me with multiple health issues he didn't have before such as rashes, cuts and limping. They were very uncooperative to taking care of the issue. Would not recommend.
Derek B.
Aug 2020
Animal Boarding Kennels
My dog was returned with an undiagnosed limp, sores from never removing the harness, sores on elbows from being kept on hard floor, and 10 lbs skinnier. Instead of doing all they could I was told to bring him back in and not to go to my regular vet. This place has a problem. Bad pet care and bad business.
Robert M.
Jul 2016
Veterinarians
unknown
Toni W.
Nov 2015
Veterinarians
unknown
Diane H.
Sep 2014
Veterinarians
This vet has provided care for my cat in the past, including giving all her shots, which are up to date. Rabies is due in the next 10 days.
On this occasion, the cat was taken from my presence into a back room by a tech. I did not see what happened, but while the vet had her finger inside the cat's rectum, she bit the tech. I was told I would need to quarantine her for 10 days, which I agreed to do. What they didn't tell me was that an animal control officer from the city police would be visiting me to fill out a bite report and determine whether or not the cat could stay with me for quarantine. The tech did not show me her wound or tell me that she would be visiting a doctor for treatment!
I'm stunned. First, the tech obviously has no idea how to properly restrain an animal receiving this kind of exam and should not have been holding her. Second, all this was done out of my presence. I will never, ever allow a vet to examine an animal of mine out of my sight, again. This is the sweetest cat on the face of the earth!
The vet will respond that, and quot;it's the law,and quot; but they have her records and they know she has been properly vaccinated for everything under the sun. I would even have gladly gone to animal control and submitted a report, if they had informed me that it was required by law. To receive an unexpected visit from animal control is a shock.
As far as price is concerned, I've even been told by office staff that medicines are half as expensive (or less) if I have a prescription filled by a pharmacy. They don't even carry a full line of care products.
I will be looking for a new vet.
On this occasion, the cat was taken from my presence into a back room by a tech. I did not see what happened, but while the vet had her finger inside the cat's rectum, she bit the tech. I was told I would need to quarantine her for 10 days, which I agreed to do. What they didn't tell me was that an animal control officer from the city police would be visiting me to fill out a bite report and determine whether or not the cat could stay with me for quarantine. The tech did not show me her wound or tell me that she would be visiting a doctor for treatment!
I'm stunned. First, the tech obviously has no idea how to properly restrain an animal receiving this kind of exam and should not have been holding her. Second, all this was done out of my presence. I will never, ever allow a vet to examine an animal of mine out of my sight, again. This is the sweetest cat on the face of the earth!
The vet will respond that, and quot;it's the law,and quot; but they have her records and they know she has been properly vaccinated for everything under the sun. I would even have gladly gone to animal control and submitted a report, if they had informed me that it was required by law. To receive an unexpected visit from animal control is a shock.
As far as price is concerned, I've even been told by office staff that medicines are half as expensive (or less) if I have a prescription filled by a pharmacy. They don't even carry a full line of care products.
I will be looking for a new vet.
Response from Craven Animal Hospital
"In response to the above review, I would like to state that this client's pet was handled professionally as all of our patients are. Unfortunately, as anyone that works in the animal care knows field bites do occasionally occur. This can happen with any pet as they are out of their normal surroundings and being examined, treated, and around people they do not know. Any pet can respond differently in this situation then they normally would in their own home environment. As far as the assertion that the vet tech was under trained in restraint techniques; this is completely and utterly false. The vet tech in this case was a Registered Veterinary Technician, registered through the state of North Carolina and a person that successfully complete an accredited veterinary technician program. This program required the technician not only to complete this program but also to take state and national boards to become licensed. In addition, this particular technician has been employed with us for over 4 years and worked at another animal hospital previous to joining our staff. Finally, we did not report this bite to animal control. My technician went for medical treatment for the bite wound and in turn the medical facility she was treated at reported the bite in accordance with any state laws they are required to adhere to. Finally, I would like to state we are sorry this bite occurred but I will not allow my staff to be called incompetent when they are just doing their jobs. Obviously our hospital has nothing to gain by one of our employees being bit and neither does that specific employee. I will restate once again that anyone who works in the animal care field knows that bites occasionally occur despite the best restraint techniques. For our staff to be called incompetent for this is completely inappropriate and untrue. That statement that we do not carry a full line of products is also completely false as we do have a full line of products for all animals we treat. As far as prices go, yes we do at times willingly suggest our clients have something filled at a pharmacy rather than at our hospital because in certain cases human pharmacies can get the medication cheaper than we can. We feel this is a service to offer our clients another option for medications when appropriate Gary Practice Manager Craven Animal Hospital"
Fred A.
Jul 2014
Veterinarians
unknown
David G.
Dec 2012
Veterinarians
We love the vets! Very professional, seem up to date, caring, relatively on time... but we had have several problems with office staff. Not everyone up front, but the one or two were so bad we took our business elsewhere.
One one occasion a breed specific rescue group called for a reference and someone up front told them we didn't vaccinate our pets. Totally not true, though at the time we did have a very ill cat who was too sick for any shots at that time, per their own vet and in her chart. I guess they meant that one but wow, that was a really nasty referral they gave. It could have meant doggie death row had that rescue group not realized they were talking to a secretary and checked all my vet references.
We also had a pet on monthly medication required regular blood work.. and getting the med was such a hassle about half the time. The meds were for cardiac and thyroid conditions, not exactly controlled substances. and quot;You didn't do the blood workand quot;. Well, we had, or we had scheduled it but it wasn't due yet. I'm a nurse so believe me, I know how important the blood work is. The cat would have died without it.. .but they also did a grand job of managing what was a tricky medical condition.
But.... if I had a pet with a serious or unusual health concern... I would probably go there again. The vets are very good.. but also very, very expensive. I'd say they are the most expensive vet in this area that we have yet visited, and we do make the rounds.
So, if you have a complicated case, can afford it, and can stomach the occasionally very rude front office, I'd say go for it.
One one occasion a breed specific rescue group called for a reference and someone up front told them we didn't vaccinate our pets. Totally not true, though at the time we did have a very ill cat who was too sick for any shots at that time, per their own vet and in her chart. I guess they meant that one but wow, that was a really nasty referral they gave. It could have meant doggie death row had that rescue group not realized they were talking to a secretary and checked all my vet references.
We also had a pet on monthly medication required regular blood work.. and getting the med was such a hassle about half the time. The meds were for cardiac and thyroid conditions, not exactly controlled substances. and quot;You didn't do the blood workand quot;. Well, we had, or we had scheduled it but it wasn't due yet. I'm a nurse so believe me, I know how important the blood work is. The cat would have died without it.. .but they also did a grand job of managing what was a tricky medical condition.
But.... if I had a pet with a serious or unusual health concern... I would probably go there again. The vets are very good.. but also very, very expensive. I'd say they are the most expensive vet in this area that we have yet visited, and we do make the rounds.
So, if you have a complicated case, can afford it, and can stomach the occasionally very rude front office, I'd say go for it.
Fred A.
Jun 2012
Veterinarians
They are very caring about the animals and the veterinarian does a good job with making suggestions on how to deal with the issues that we might have with our pets. We've used them for probably 15 years.
Ron S.
Feb 2012
Veterinarians
They are located close. I have a mixed breed, medium-sized dogs. When we got one of the dogs, she was a rescue animal and she was only about a year old, but her teeth were pretty bad. She was supposed to have been spayed, but hadn't been, so we had to take her in for that. While they had her there, they cleaned her teeth. Normally, their bill for cleaning a dog's teeth is $200 as they have to put them under anesthesia. She was very misbehaved after that and my husband took her there again. My overall experience depends on which doctor I see as they have different doctors. I would use them again in the future as I don't know of any wonderful ones that I have wanted to switch to.
Licensing
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FAQ
Craven Animal Hospital is currently rated 3.4 overall out of 5.
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
Saturday: 9:00 AM - 5:00 AM
Sunday: 10:00 AM - 3:00 PM
Craven Animal Hospital accepts the following forms of payment: Check, Visa, Discover, MasterCard
Yes, Craven Animal Hospital offers free project estimates.
No, Craven Animal Hospital does not offer eco-friendly accreditations.
No, Craven Animal Hospital does not offer a senior discount.
No, Craven Animal Hospital does not offer emergency services.
No, Craven Animal Hospital does not offer warranties.
Craven Animal Hospital offers the following services: Diagnostic, therapeutic, surgical, anesthesia, internal medicine consults, ultrasounds, digital radiology, electrocardiography, dentistry, permanent identification, dietary & behavioral counseling, animal boarding kennels & grooming, online petsites and veterinary store.