Bennett Plumbing Service, Inc.
About us
I have been in the plumbing trade for 43 years. I know every phase of plumbing. I hold a North Carolina P-1 unlimited license #29080, and am fully insured. My company is a one man show. I do all of the work I quote with special attention to the plumbing code. Call with confidence for any work you may need. Special discounts for Senior Citizens, Military &.Angie's List members!
Business highlights
Emergency services offered
54 years of experience
Services we offer
Dishwashers, Faucets, Faucets, Garbage disposer, Kitchen sinks, MASTERCARD & DISCOVER, Navien, Outside Water Spigots / Silcocks. Replacement: Water heaters, Pipes (water & sewer drains), Pipes (water & sewer drains), Rinnai, Rinnai Tankless water Heaters, Toilets (all brands), Tub & Shower Valves, Tub & shower valve, Vanity cabinets, Water Coolers / Drinking Fountains, Water Coolers / Drinking Fountains.. VISA, Water Heaters, Water pumps
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.626 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 8% | ||
| 4% | ||
| 8% | ||
| 0% |
Showing 1-25 of 26 reviews
Barry N.
May 2018
I called and spoke with the owner within 30 minutes, after hours on a holiday (Memorial Day) weekend. Kenny Bennett was very kind and responsive to our needs. He made every effort to assess the problem and devise a solution. Before noon the following day, a new water heater was installed in our condo. He showed genuine concern for our situation, as our daughter was down with some friends for a weekend in New Bern. It could have been a rough time for them were it not for Kenny's help. Just can't thank him enough for his service to our family. A man of integrity.
Darrell B.
Dec 2017
Showed up on time and performed.install.
Chad F.
Jan 2017
Did a good job but... ...was very expensive for the work performed. He determined the problem and reset the toilet. Was here for an hour and charged $280. Cost of parts was less than $5.
Response from Bennett Plumbing Service, Inc.
"Please know what you are talking about before leaving feedback! I have been plumbing for 48 years and I will not stand for a lie to be posted without my feedback. The toilet flange was broken, closet bolts, unlevel floor, new wax ring and the problem was fixed. I always quote the price for a job before I do it. If I was too high why did you pay me, not say a word about anything, and you were very happy when I left. And then stab me in the back? Please get your facts straight before slandering my company. I personally did the job. Slander is different than feedback!"
Alan R.
Nov 2016
this company was very prompt and through. Completed on time and cleaned up behind themselves
Kathy L.
Nov 2016
Kenny ordered the sink and faucet. We trusted him based upon our conversation site unseen for the products. Was exactly what we wanted. Installed in no time. Cleanly done no mess left. Took away old sink and all the boxes. Will definitely use Kenny again and will also recommend him.
DEANNA B.
Apr 2016
see above
Linda B.
Mar 2016
Showed up on time the next day for our appointment. Friendly, knowledgeable, determined problem. Back mext day with parts needed. Cleaned up well. Really liked Mr Bennett and highly recommend him.
Michael R.
Aug 2015
Good job but the tech made two trips (lengthy) to the parts store and we were charged for both. This basically doubled the cost of a simple job!
Response from Bennett Plumbing Service, Inc.
"You were told the details as I always do before starting the job. Please find someone else to lie about next time. I have been plumbing for 48 years and you cannot please everyone. Lose my number! Below is all BS OverallC ..............................................................PriceF ..............................................................QualityA ..............................................................ResponsivenessC ..............................................................PunctualityC ProfessionalismB"
Roger H.
Apr 2015
Ken Bennett is a top notch plumber and a really great guy. We hired him to do the plumbing for our downstairs remodel project which involved converting the existing laundry room into a half bath, and relocating the plumbing for the washer to the newly created laundry area. When he came to our house to do the estimate for the project, he also recommended that we replace our 15 year old water heater located in the upstairs bathroom and install the new one downstairs in a better location under the stairs. Mr. Bennett's estimate for the entire project was very reasonable so we asked him how soon he could start and he said he could start in two days. Due to the amount of work we wanted him to do, we thought it would take him several days to complete the job as he normally works alone. When he came to do the work two days later, he brought another young plumber with him and told us they'd have all the work done in one day. They got to work right away and did not waste any time. The two men worked extremely well together and completed all the work to our satisfaction in about 5 hours, not even stopping for lunch.
Dave A.
Apr 2015
unknown
Michael B.
Jan 2015
Outstanding service! Professional, Knowledgeable, Value Added! Mr. Bennett contacted me immediately to provide information on water heater. Before I could tell him the make and model he recommended the same make of water heater. Had me send a photo of the existing water heater with height information. Turn key operation, showed up with the items he needed to get the job done! Did the job, removed the old water heater, cleaned up everything, left me all the paperwork for registering the new water heater, explained its operation. I will be using Mr. Bennett in the future for other plumbing work. He did a great job!
Hida P.
Oct 2014
unknown
Bob C.
Apr 2014
.
SHANNON O.
Jul 2013
My water heater went out, I bought and paid for a new one at Home Depot but Bennett Plumbing Service picked it up and installed it. Nobody gave me instructions for the water heater - how to turn it up and turn it down, and I haven't been able to get them. So they left, they didn't leave the directions with me. That was my only concern.
Michael L.
May 2013
I was very satisfied with their work. They were very prompt and came out the very next day.
Wm C.
Mar 2013
He was on time and did good work but was expensive and wanted paid rite now.
Patricia C.
Jul 2012
I highly recommend him he does a great job.
Theresa P.
Mar 2012
tere
Gwen H.
Feb 2012
Toilet supply line was leaking. Mr. Bennett came as promised was very cheerful and courteous. Cleaned up work area and provided some
much needed advice on future work that is needed. It was a pleasure working with Mr. Bennett and I will use his services again and would
recommend him to my friends.
much needed advice on future work that is needed. It was a pleasure working with Mr. Bennett and I will use his services again and would
recommend him to my friends.
Response from Bennett Plumbing Service, Inc.
"Thank you for your business. Kenny"
Richard D.
Jan 2012
Kenny is always polite, very business like but can carry on a conversation while working if like me, you like to know the whys and hows of the job. see above. also this site needs to free up the copy and paste feature...
Frederick H.
Sep 2011
They took out the toilet and shower because my entire floor needed repaired. When the floor was repaired, he put everything back together again. I was very well impressed with him.
Response from Bennett Plumbing Service, Inc.
"Thank you for the kind words. Kenny"
Patricia J.
Aug 2011
After tiling a bathroom floor, the flange for the toilet was not tall enough to set the toilet in correctly without any leaks. I called Mr. Bennett and he came out the same day. He installed a flange extender and new supply hose and set the toilet in place. The toilet has not leaked and I am satisfied with both the quality of the work and his quick response time.
Response from Bennett Plumbing Service, Inc.
"Thank you for your business. Kenny"
Jetta H.
Jun 2011
My experience with him was good. He came when he said he was going to come. He did a good job.
Response from Bennett Plumbing Service, Inc.
"We thank you for you business. Bennett Plumbing Service, Inc."
Lillian M.
May 2011
I called Bennets Plumbing and left a message explaining water was leaking from the toilet tank. Kenny returned my call the same evening and came to the house the next day to look at the job and see what parts were needed. I told Kenny I bought new sets of faucets that needed to be installed. He said he would get the parts for the toilet Kenny advised he was working on another job and would be at my house with the new parts in a few days. He was true to his word , and was at the house three days later. Kenny knows what he is doing . He cleans up when the job is finished and takes away the old parts. I am completely satisfied with and would certainlyy recommend Bennet's Plumbing to anyone I know .
Richard D.
Dec 2010
I noticed water where the water heater, heating/air unit was located. I called Bennett plumbing after hearing how good he was. He came over that day, inspected both units and then showed me what he found and offered suggestions as to what I could do. Replacement was just one of the many options. I decided to replace the water heaterand he ordered it that day. He got it the next day and as he was replacing it, decided that after talking to me, he should replace the piping, add a shut off valve and install a drippan.He was excellant, told me exactly what he was doing and why. He finished the job that day and his Quote was horored even with the added stuff.
Licensing
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FAQ
Bennett Plumbing Service, Inc. is currently rated 4.6 overall out of 5.
Bennett Plumbing Service, Inc. accepts the following forms of payment: CreditCard
No, Bennett Plumbing Service, Inc. does not offer free project estimates.
No, Bennett Plumbing Service, Inc. does not offer eco-friendly accreditations.
No, Bennett Plumbing Service, Inc. does not offer a senior discount.
Yes, Bennett Plumbing Service, Inc. offers emergency services.
No, Bennett Plumbing Service, Inc. does not offer warranties.