Bennett Plumbing Service, Inc.

I called and spoke with the owner within 30 minutes, after hours on a holiday (Memorial Day) weekend. Kenny Bennett was very kind and responsive to our needs. He made every effort to assess the problem and devise a solution. Before noon the following day, a new water heater was installed in our condo. He showed genuine concern for our situation, as our daughter was down with some friends for a weekend in New Bern. It could have been a rough time for them were it not for Kenny's help. Just can't thank him enough for his service to our family. A man of integrity.

Showed up on time and performed.install.

Did a good job but... ...was very expensive for the work performed. He determined the problem and reset the toilet. Was here for an hour and charged $280. Cost of parts was less than $5.

this company was very prompt and through. Completed on time and cleaned up behind themselves

Kenny ordered the sink and faucet. We trusted him based upon our conversation site unseen for the products. Was exactly what we wanted. Installed in no time. Cleanly done no mess left. Took away old sink and all the boxes. Will definitely use Kenny again and will also recommend him.

see above

Showed up on time the next day for our appointment. Friendly, knowledgeable, determined problem. Back mext day with parts needed. Cleaned up well. Really liked Mr Bennett and highly recommend him.

Good job but the tech made two trips (lengthy) to the parts store and we were charged for both.  This basically doubled the cost of a simple job!

Ken Bennett is a top notch plumber and a really great guy. We hired him to do the plumbing for our downstairs remodel project which involved converting the existing laundry room into a half bath, and relocating the plumbing for the washer to the newly created laundry area. When he came to our house to do the estimate for the project, he also recommended that we replace our 15 year old water heater located in the upstairs bathroom and install the new one downstairs in a better location under the stairs. Mr. Bennett's estimate for the entire project was very reasonable so we asked him how soon he could start and he said he could start in two days. Due to the amount of work we wanted him to do, we thought it would take him several days to complete the job as he normally works alone. When he came to do the work two days later, he brought another young plumber with him and told us they'd have all the work done in one day. They got to work right away and did not waste any time. The two men worked extremely well together and completed all the work to our satisfaction in about 5 hours, not even stopping for lunch.

unknown

Outstanding service! Professional, Knowledgeable, Value Added! Mr. Bennett contacted me immediately to provide information on water heater. Before I could tell him the make and model he recommended the same make of water heater. Had me send a photo of the existing water heater with height information. Turn key operation, showed up with the items he needed to get the job done! Did the job, removed the old water heater, cleaned up everything, left me all the paperwork for registering the new water heater, explained its operation. I will be using Mr. Bennett in the future for other plumbing work. He did a great job!