Right Way Exterior Solutions, LLC

Horrible. My dad called Mark to have someone come take a look at the roof (installed by Zimmerman) since there was a leak into the attic down to the room. Mark sent someone out and the guy patched it up stating that it should be good but will need to replace the cap on the chimney. We asked for the estimate and was given an estimate. The patch work was also paid for and there was a warranty if the leak was to occur again as stated on the invoice. My dad called Mark again and he sent the guy back out and he used some epoxy on the inside to patch up the leak. But here’s the catch there was another charge (BE AWARE, DONT BE FOOLED BY THE WARRANTY WRITTEN ON INVOICE!! It doesn’t exist). My dad ended up paying the guy again for work that should have been done right the first time. Since then the roof has been leaking again and my dad has left several voicemails and followed up with texts to Mark, however he has not returned his calls nor respond to his texts. I have always used Zimmerman for roofing needs however the service is no longer there. They are only in it for the money. Please think twice before choosing them for your next roofing repair or a new roof install.

Mark was excellent! I called this morning around 9:45, and Mark was at my home by 10:30! He was on time, and very professional. Thankfully, he didn't find any damage, but I will definitely use him in the future.

They came out, they had a lot of guys here and did it in one day, which surprised me. They got there early in the morning and worked until it was dark.

Showed up on time, was able to explain all work and profiessional

Mark and team were great. He was super responsive and came out when he said he would. He took care of all of the repairs quickly and reasonably. We were in a time crunch and Mark was able to exceed the timeframe we needed the work done in. I will definitely look to use Right Way Exterior Solutions again and have already recommended them several times. Thanks!

A very smooth experience. Professional company. Good quality work.

The representative was punctual and polite. The price quoted was fair but I went with another provider. Right Way was certainly my second choice.

I found them on Angie's List and they did a great job. Their pricing was average; they were not the cheapest or the most expensive. I just went with the one I thought would do the best job.

There was a lot of back-and-forth via email coordinating a time for them to come out, but that was OK. I was not necessarily in a desperate situation. Two days and they were in and out, and the work was done. Best I can tell (from a layman's point of view), it looks good, and everything appears to be functional. The only thing they could have done better was ensure that all loose nails and screws were picked up after the work was complete. So far, I've found a handful of nails and screws, which could have wound up in someone's shoe or bare foot, or punctured the tire on a riding mower. Fortunately, nothing like that has happened so far. I just wish they had used some big magnet or something to find all the loose hardware (I hope I found everything they overlooked).

Mr. Zimmerman's quote for the job was 500.00-700.00 if the job required replacing the wood and the gutter. When the two workers arrived several weeks later to complete the work, they found that no new materials were needed. They completed the simple repair in less than an hour. I was later quite shocked and disappointed when Mr. Zimmerman charged me $540.00 for the work. When I questioned him, he became frustrated and told me I didn't understand that I was paying for expertise. I felt it took little expertise to just put the gutter and wood back together without designing or building anything new. His "expertise" ended up costing me $10.00 per minute! The work seems fine-the repair was very simple. I would not use this company again because they do not charge fairly for the job done. No one's expertise should cost this much.