Angie's List is now Angi. Learn more

The Cleaning Authority - Raleigh-Durham

4.7

(108) Verified Reviews

Founded 2005 • With Angi since June 2010

Business Highlights

LGBTQ+ FriendlyLGBTQ+ Friendly
Se Habla EspañolSe Habla Español
Eco FriendlyEco Friendly
Wears MaskWears Mask
No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM

Company Contact

2700 Gateway Centre Blvd. Suite 750

Morrisville, NC 27560

COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Also willing to do One-Time-Only cleanings.

Health & Safety Measures

We will wear masks and gloves when we visit your home
We will sanitize the workspace and all areas touched
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

Description

This franchise is locally owned & operated by Bob Wittenstein. Our staff of over 45 full time professional cleaners serves over 1000 families on a regular basis in the Raleigh-Durham area. Your support staff includes The Cleaning Authority’s 2009 Manager of the Year, Jennifer Crossan, and Martha Perez and Sabina Martinez as Quality Inspectors. We understand you want only the best for your family. We do too. At the cleaning authority, we provide green cleaning services with Green Seal Certified® house cleaning products that help protect your home, preserve the planet and give you peace of mind. Don’t worry, leave the cleaning to us and spend more time with the people you cherish most. Call today for a free estimate. Locally owned & operated....

Verified Reviews

4.7

(108) Verified Reviews

Ratings Distribution

5

81

4

15

3

6

2

2

1

4

Rating Details

Price

4.6

Professionalism

4.8

Punctuality

4.7

Quality

4.8

Responsiveness

4.7

Read reviews by category

house cleaning (106)floor cleaning (5)carpet cleaning (2)
Showing 1-10 of 108 reviews
5.0

07/15/2020

We have been customers for 20 years; they do an excellent job.

Description of Work
N/A

Category house cleaning

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/15/2020

3.0

07/15/2020

Time spent cleaning has decreased from one hour to 1/2 hour.

Description of Work
N/A

Category house cleaning,floor cleaning

Cost $81

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/06/2020

Service Provider Response

Hello, Mr. [Member Name Removed]. I hope all is well with you and the 2020 holiday season has been enjoyable. You are correct in stating that the team should be in your home for about an hour each time we come. You can be assured that when we return on January 26th, 2021, we will be watching the cleaning time for that date. As you know, we also have a 'satisfaction guarantee' and are happy to come...
5.0

07/15/2020

We have them come every other week and they always do a great job!

Description of Work
housecleaning

Category house cleaning

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/15/2020

5.0

01/29/2018

I think they do a fine job. They clean well and always leave an inventory of what they have done. When I check what they have done I am always pleased. They use a rotation system that works for me and my needs.

Description of Work
I have hired them to clean my house once a month.

Category house cleaning

Cost $120

Services Performed? Yes

Hire Again? Yes

Work Completed On 01/29/2018

2.0

12/04/2017

When reading reviews and speaking with the lady when I called for a quote, it seemed as if the owner was involved and I had hope to hire. On the initial call I was told either the owner or "Jennifer" would be out for the walk-through quote. This morning, I received a reminder call for the appointment. When I ask who would be out, because one should never let a stranger in the house, the female on ...

Description of Work
I was preparing to hire this company for regular cleaning.

Category house cleaning

Work Completed On 12/04/2017

Service Provider Response

We have been a leading cleaning company in the Raleigh Durham area since 2005. Over the years as our reputation for reliable and quality service has grown, so has our business. As we have grown, it has created promotional opportunities for our employees. Our General Manager (Jennifer) and Sales Rep (Diana) have both received merit based promotions from our entry level house cleaner positions. The ...
5.0

07/04/2017

They always do a good job. I love the rotation system, which means that every area of the house gets an extra clean on rotating basis.

Description of Work
We have used The Cleaning Authority for over 15 years. They come every two weeks and do a thorough clean of the house.

Category house cleaning

Cost $84

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/04/2017

5.0

06/27/2017

I can count on them to do a great job every time. They are a hard working team, very focussed on their work always and seem to do the entire job in 2 hours. Each visit they alternate the areas of concentration, ie first visit is a deep clean of the kitchen, eating area and laundry room then next time would be the bedrooms and bathrooms but every time the entire house is vacuumed, dusted and cleane...

Description of Work
Bi-weekly house cleaning of my home

Category house cleaning

Cost $130

Services Performed? Yes

Hire Again? Yes

Work Completed On 06/26/2017

1.0

05/10/2017

It didnt go, i called multiple times and never received a callback. I understand if you can't pick up on day one, but you don't return calls the next day?

Description of Work
Basic house cleaning

Category house cleaning

Work Completed On 05/10/2017

5.0

04/27/2017

Cecila and Margarita are great! They put in about 2.5 hours of cleaning in a 3200 square foot two story house. They got into places where my husband and I did not think about cleaning ourselves. The work they provided was impressive and left the house spotless. Thanks you two and to Cleaning Authority for sending them over.

Description of Work
House cleaning

Category house cleaning,floor cleaning

Services Performed? Yes

Hire Again? Yes

Work Completed On 04/25/2017

5.0

04/17/2017

House looks great. Everyone is nice and professional. I have my weekends back!

Description of Work
Regular house cleaning

Category house cleaning

Services Performed? Yes

Hire Again? Yes

Work Completed On 04/17/2017

Services Offered

Cleaning

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
Emergency Service
No
Warranties
Yes