Pristine Auto Spa

I have used Pristine Auto many times for my personal vehicles and have been satisfied with their work.  I have previously referred people to this business as well.
However, having a new business vehicle I took it to them for the first time and went inside to find the manager to ask about setting up a house account because our business vehicle, which is a funeral hearse, needs to be quick washed several times per month and detailed a few times per year.
Before I could even express this, the manager stopped me and told me they would not be able to help me because his workers were "too freaked out" to clean the vehicle and told me to get a refund at the check out counter (I had already paid).
My business is right around the corner from this business and I was just ashamed to be treated this way (there was no effort at apology, just direction for the refund).  I have been in this business 8 years and have never had a problem anywhere else getting the vehicles washed.  There are always a few jokes about the vehicle being empty or not (of course it was empty) but everyone else has appreciated our business.
Since this I have taken our vehicle just down the road where we are frequent patrons and we are always treated with respect and good service.  Sadly, this is now where I refer others based on my experience.

My car was brought right in, while I releaxed in the customer area watching the football game. I was told it would take 30 minutes, and that was accurate. My car was delivered on time. The outside was cleaned perfectly, but there were some things lacking on the inside. The dashboard still had dust in spots, and the windshield had streaks. And the back window (I have a pickup) was not cleaned at all. Overall, I was pleased with the washing, and will return again.

You park and they put it through and they do extra areas of cleaning based on what you've purchased. They did a good job and were very professional.