
BLUE HAVEN POOLS & SPAS
About us
Count on Blue Haven Pools & Spas to deliver more than you ever imagined for your backyard swimming pool. Along with an affordable, custom in-ground swimming pool with extraordinary value, you will enjoy peace of mind. It’s the kind of confidence that comes from choosing the most trusted name in backyard swimming pools—the recognized industry leader that’s backed by rock-solid warranties. Blue Haven is a name upon which tens of thousands of U.S. homeowners have relied.
Business highlights
Services we offer
Brick, Deck, Diving Boards, Fire Effects, Fog Effects, Fountains & Lighting, In-Ground Pool Building, Masonry, Pool Design Modifications, Repairs & Replacements, Retaining Walls, Slides, Spas, Stone, Tile, Waterfalls
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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95% | ||
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5% | ||
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Very professional and prompt to respond to any pool questions. Good outlines and in person "pool school" to help us understand proper maintenance and functioning of the pool. Have continued to follow up on our satisfaction and answer questions about pool functions.
In the early fall after the new liner was installed, I noticed that the water level was dropping too quickly. After talking to the owner, Scott Hoffman, about it and measuring the rate of drop, he agreed that there was likely a leak. He arranged to have a subcontractor detect the location of the leak. It turned out to be at stairs. We were sent a bill for $400. I queried the bill, thinking that it was in fact a warranty issue. While Mr. Hoffman said that he did not think that the leak was related to the liner installation, without any argument, he cancelled the bill. We agreed that he could repair the leak when the water was warmer in the spring, and that we would determine whether it was a warranty issue in light of what was actually needed to make the repair. However, when the spring came and I opened the pool, I again measured the water loss. It had essentially stopped. I really don't know what happened to the leak -- its existence was confirmed by the professionals, but it seems to be gone now (2015). In light of the mysterious self-healing of the pool and the fact that I did not give Aqua Haven a chance to look at the leak site again, I paid the $400 in the summer.
Aqua Haven was one of the most professional contractors -- business-like and efficient -- that I have had the pleasure to use. I would recommend them to anyone
My only complaint is that they seem to have a hard time keeping a service technician. I have lost count as to how many we have had over the last two years. They have all been fine, but there is no consistency.
Regardless of which contractor you go with, keep an eye on what they are doing. That will help eliminate problems at the stage where you can laugh about them. Don't assume that everything is 100% clear and you can assume things will be completely as you want them, just because you thought they understood.
After all was said and done we have absolutely no regrets - we have a spectacular pool in our back yard now! The entire project took about 3 months - it would have been done in 2 months but there were some delays due to lots of rain and some chilly weather (we chose to start in the fall to get some additional savings). All of the contractors were very professional and delivered superior quality and product. Communication was excellent during the entire process and continues even after the pool has been completed. John Deleforce (Blue Haven Construction Manager) is a pleasure to work with and really knows pools from construction to the maintenance and chemistry (he's been working in the pool industry all his life). We are doing the landscaping around the pool ourselves and Blue Haven continues to help by identifying product (pavers, firepit materials, etc) at a discounted price as well as recommending good contractors to help out if we need it. We are really looking forward to opening our pool this spring and we feel secure knowing that Blue Haven stands behind us if we have any questions or need help in the future. In fact, some good friends of ours are looking into a pool and the first thing we did was recommend Blue Haven to them.
"Contract signed 5/18/10, 30 days for permits, Customer removed trees after permits, Dug pool 7/01/10 construction time starts now. Contract has a 60 day build time. Pool finished 8/21/10. Build time 37 working Days, (Monday- Friday).Contract amount $45,000.00 customer added $10,000.00 in upgrades which add time to completion and we still finished in 37 working days and we did not include rain days. I cant do any better than this. I did call customer several times during construction and there were not any concerns. I did enjoy working with the member as a customer, and continue to work with the member on pool openings and closings"
Licensing
State Contractor License Requirements
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