Mr. Ed's Painting

"Thank you [member name removed], it was my pleasure."

"She is right I did delay the job. The first delay was due to the job, that I was on, took longer. Which I told her was the case. The second delay was due to a scheduling conflict with a builder who needed me to get his house closed on time so the new owners could move in. Which again I made Sabine aware of the situation. Also the job was 1200.00 not 1800.00. I did go out of town that Saturday, but I did send one one of men to make things right. However he didn't show up. This I take responsibility for. I apologize. The blue paint was Sherwin Williams. If $30.00 per gal is apartment grade paint then I'm shocked. Her comment is just not true. Ben Moore didn't have the right base at that time, for the blue paint so yes, I used Sherwin Williams to finish the job. I should have told the homeowner. I'm sorry about that. I won't make that mistake again. What she saw on the angled wall in the bonus room is brushing up against rolling. Brushing looks smooth by comparison and reflects light differently and can appear to be a different color.The light shows this more readily due to the angle of the wall. We always brush around the ceiling and then roll the walls. I will do what is necessary to rectify this situation. I do not get on Angie"s list very often, but I will from now on. I apologize for any inconvenience, and don't have an excuse for not returning to fix it, other than I forgot. If permitted I will make restitution where needed. Thank you for you comment as we strive to be fair, and do a good job. Ed Bjorgen, Mr. Ed's Painting."

"I was hired to repaint this house not to refurbish it. I wasn't hired to strip any thing, if so the price would have been much higher. They're many existing coats of paint on these walls, all of which were done very poorly. My men and I used an orbital sander on the walls before painting, and without grinding holes or ripping out the walls entirely, there isn't much you can do on a limited budget. There were other contractors in this house as well, all at the same time. Carpet was going in, holes were being cut in the walls by electricians, the windows were being replaced, a new wall was being built with crown molding and a door, none of which was completed while I was there. I painted what was there without charge. I was told the vents were to be replaced because they were either rusty or just plain nasty. An inch of paint on the ceiling, just not true. I did spray the ceiling in the master closet, as you can see by the photo. I offered to paint the walls more than once, but was turned down. She saw what it looked like when I was there. As a result of all the other contractors in at the same time, we touched up after them without charging another cent. The trash for the most part was mine, I take responsibility for it. The food trash was a culmination of all the contractors. We didn't eat inside the house, only in the garage. The cabinet drawer does have paint on it's side but remains closed at all times. I've never had anyone complain about that before. I guess there's always a first. I'm sorry they didn't feel the experience was a good one for them. I'll admit our communication could have been better, through out the whole process, but I am not entirely to blame. We at Mr. Ed's Painting strive hard to please our customers, and will continue to do so. Thank you, Ed Bjorgen"