Master Craft Home
About us
One call truly does it all we can handle all of your home improvement and repair projects, from complete remodeling to small jobs and everything in between. Please visit our website for a more complete list of our specialties. We have a long track record of going the extra mile to make our customers happy and satisfied with our work (we Guarantee It)Our workers are profesional,curtious and treat you and your home with respect!
Business highlights
Services we offer
Deck repair/build, Full home renovations Additions Replacement windows Kitchen & bath Design Pools & spa Granite counter tops Custom Cabinets Cabinet Prefacing Out door Fireplaces Full service mason Full service tile work Full service electrical Full service H.V.A.C Full service plumbing Full service roofing Vinyl siding Full service carpentry Hardwood flooring C, General Carpentry, Home renovation, Smart Home installation, Solar hot water, remodeling
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 72% | ||
| 6% | ||
| 6% | ||
| 6% | ||
| 11% |
He pulled no permits, violated building codes and had no dedicated crew. In fact, he had no crew at all except his father, who worked mostly half days, and a guy who rarely showed. When he did ...he didn't stay for long. This man did SCOTT SENDAK'S electrical and plumbing work, unlicensed in both. After we asked SCOTT SENDAK to leave the job, I had to have a licensed plumber and electrician come out to inspect work and in most cases redo the work that had been done by SCOTT SENDAK'S UNLICENSED plumber and electrician. I spent $18,000 replacing, upgrading dangerous issues that were left in the wake of shoddy workmanship....especially in the electrical dept.:
BY THEIR OWN ADMISSION, THEY WILLINGLY JACK HAMMERED OVER 500 SQ. FEET OF TILE BECAUSE IT WAS DONE SO POORLY.
No one would be on the job for days, hence, taking advantage of the absentee ownership. We were taken in by SCOTT SENDAK quiet friendly demeanor. I suggest you don't do the same.
During the initial design phase, we went back and forth with Scott and Wes several times over things we wanted to add or change. They were always very open to our ideas and many many questions we had for them. They were always very good at explaining the process of what would happen if we did one thing vs another.
Once we finally had a solid plan in place the process went pretty fast after that. Scott was at our house almost every day working on one aspect or another of the remodel. Wes handled all the cabinet related details and Scott handled all of the carpentry work and would bring in other workers as needed for plumbing, counter tops, tile, drywall, floors and electrical. We felt very comfortable working with Master Craft Homes.
Overall, we were very pleased and would not have changed anything about the remodel. The cabinets are beautiful that Master Craft Homes has built to fit your kitchen, all custom work. All very nice quality that is built to fit your kitchens dimensions. Wes and Scott did all of the cabinet installation and they did a great job of it. Wes will even come back once all the work is completed and make sure all the spacing between the doors and drawers is the same. A very nice attention to detail.
Scott handled all the carpentry work and did a very nice job of it. He always made sure we were happy with the results. Once we were questioning the positioning of a can light in the ceiling and we had him and the electrician move it a couple times. He never minded and would make the change. He wanted to be sure we were happy.
We liked working with Scott so much, that we asked him to do some other drywall repair in our house while he was there. We were really pleased with all the results. During the work, Scott was even involved in a traffic accident and was still at our house a day or two later with his arm in a sling working away. He was even in our crawlspace under the house working to remove some squeaks we had in our hardwood floors with one arm. He is very dedicated to customer service.
we started with the first visit in Oct of 2010. They came out and we talked about what was need to be replace and
what we wanted to do. He told us what type of doors he could buy and what need to be replaced around them.He
e mailed us with an estimate of work to be done and the cost of supplies. He let us know that the doors would have
to be ordered and that a down payment was required by that company. When we decided to do the job, we informed
him. He drew up the contract. A date was given for started . The company that came and did the wood floors were
very good too. The whole process probably took 2-3 weeks. They also poured a cement slap under the deck that
went to the basement door. It has really helped with the water build up there.
"It is always our intention to give each and every client the best experience with our company that they can possibly have and I believe our overall rating on Angie’s List expresses this. Unfortunately in this situation and despite our every effort to please the member, we could not make this happen. I feel quite confidant in saying that we delivered exceptional customer service and fulfilled our obligation to this client. Special meeting times were set up on weekends to accommodate her schedule, many hours were spent trying to accommodate her design request ( customer wanted a lot more in the room than it was capable of holding) and several attempts were made to contact this client to no avail. In short, without moving walls within the home to accomplish what the client wanted, there was no way to make her design work. The member was given a full and complete refund for her 3-D color floor plan and we just wish we could have communicated with her and found a way to make her vision work. Our company is founded on quality, honesty and a sense of pride in a job well done. We are truly disappointed that we did not get the chance to show the member our exceptional level of craftsmanship."
Licensing
State Contractor License Requirements
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