LKN Small Engine, LLC
About us
LKN Small Engine was started in 2013 with the goal of providing a quality, affordable small engine repair service to the Lake Norman area. We repair and service all types of small equipment from chainsaws to mowers, atv's to string trimmers and just about everything in between. In addition to performing repairs we are proud to offer a preventative maintenance program for both individuals and businesses to ensure that you equipment stays in top condition year round.
Business highlights
12 years of experience
Services we offer
Small engine diagnostics Small engine repairs Commercial and home owner preventative maintenance programs Pickup and delivery service Chainsaw sharpening Lawnmower blade sharpening ATV repairs and maintenance Pressure washer repairs and maintenance Chainsaw repairs and maintenance
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
2.33 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 67% |
Showing 1-3 of 3 reviews
Bryce M.
Aug 2023
WARNING! I PLEAD WITH YOU, DO NOT take your Mower to these people to get repaired/serviced as they will try to take every penny they can from you and do not care if they actually fix the problem. I allowed this company to repair my riding mower and was originally quoted over $1k to get the mower running. I agreed to let them do the repairs and when they returned my lawnmower, within a couple days it stopped working again. After letting them know that the lawnmower is not working again, they tried to blame me for using bad gas and a bunch of other false accusations. They eventually picked up the mower again and then quoted me ANOTHER $600 dollars to fix these magical new issues that arose after claiming they fixed it the first time. I agreed to pay the EXTRA payment to get this mower fixed. However, after dropping it off the SECOND time, the mower was able to start one time before giving out again. This company then tried to blame me for causing the issues again and would not do anything to make things right without receiving ANOTHER payment from me. I have been more than reasonable with these people, trying my best to resolve the issue In a professional manner. HOWEVER, I eventually gave up on trying to get them to do the right thing and still have a broken mower after spending almost 2k in repairs. AGAIN, I PLEAD WITH YOU, DO NOT take your mower to this company. They have been nothing but Rude and tried everything they could to blame me instead of making things right with the customer. They will most likely try to reply to this review but do not listen or trust a word they say as they have lied at every corner to redirect the blame to the customer and have not taken any responsibility for their work.
Julie P.
Nov 2017
I had my mower fixed twice in one year by Jared. It had several problems with the blade and this the plugs ect. The first time he charged me 284.00 to change some tires and the battery, the second 389. as it wouldn't start and the cut was off. When he brought it back I said is everything good, he said yes, not one of the problems were fixed, he took it back again and fixed it and was going to charge me another pick up drop off fee! I just had it fixed by another company and they said that he overfilled the oil, did not change the blades as he said he did, and listed various other problems that were supposed to be addressed by LKN but were not but I was charged. In short I would not recommend this company unless you want to throw money away
Response from LKN Small Engine, LLC
"Hi [Member Name Removed], I am very sorry to hear that you have had a negative experience. Our main objective is to make sure that each and every one of our customers receives the best possible service and experience. I wish that you would have given me a call to discuss this so that we could have gotten this resolved for you. Just to make sure that everything is accurately depicted, your first invoice was for $157 which was for a standard tune up, mounting two tires that you provided and sealing leak in a third tire. The second invoice was for $261 which was for the pickup/delivery fee, replacing a broken deck spindle, replacing a broken drag link, and replacing two mower blades. As I said above, I wish that you had given me a call to allow me the opportunity to resolve your concerns. Despite what someone may have told you, I can promise you that no work was billed to you that wasn't done. If there is anything that I can do to help resolve your concerns, please don't hesitate to reach out to me directly at 704-677-8461. Best Regards, Jared Washington, Owner LKN Small Engine, LLC"
Scott M.
Sep 2017
Very Fair, Friendly and FAST, what more could you ask for.
Response from LKN Small Engine, LLC
"[Member Name Removed], Thank you so much for taking a few minutes to share your positive experience. I look forward to the opportunity to work with you again! Best Regards, Jared Washington, Owner LKN Small Engine, LLC"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
LKN Small Engine, LLC is currently rated 2.3 overall out of 5.
LKN Small Engine, LLC accepts the following forms of payment: CreditCard
Yes, LKN Small Engine, LLC offers free project estimates.
No, LKN Small Engine, LLC does not offer eco-friendly accreditations.
No, LKN Small Engine, LLC does not offer a senior discount.
No, LKN Small Engine, LLC does not offer emergency services.
No, LKN Small Engine, LLC does not offer warranties.