Approved Pro
Floor Coverings International North Charlotte and Lake Norman
Wood Flooring - Install or Completely Replace, Laminate Wood or Stone Flooring - Install, Vinyl or Linoleum Sheet Flooring or Tiles Installation,
About us
Floor Coverings International is the ultimate in-home floor shopping experience. A trained design associate will bring our unique mobile showroom with over 3,000 flooring samples right to your home. You will be able to see our beautiful samples with your own furniture, lighting and decor. We sell and install a wide variety of carpet, tile, natural stone, hardwood, resilient flooring, laminate, even area rugs. We make it easy and convenient to get the beautiful flooring you will love. We provide innovative flooring solutions and will help you select the perfect floors for your home or office. Our expert staff is ready to help you every step of the way. From design, to consultation on products and budget, through installation, let the professionals at Floor Coverings International Montgomery County help you create beautiful spaces in your home. Just call to schedule a no cost, no obligation appointment and let us help you get started on your flooring project.
Business highlights
6 years of experience
Services we offer
Floor Installations
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.625 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 16% | ||
| 0% | ||
| 0% | ||
| 4% |
Filter reviews by service
Showing 1-25 of 25 reviews
Kelly C.
Jul 2025
Luxury Vinyl Flooring Installation (Materials Not Provided by Consumer)
Our experience with Floor Coverings International was very disappointing. In our opinion, the project lacked proper oversight, and we encountered multiple issues including damage to our home, defective flooring, and poor communication. Despite raising concerns early, we did not feel our complaints were taken seriously, and the situation escalated unnecessarily. Based on our experience, we would not recommend this company.
Brian K.
Mar 2023
Carpet - Install
Neal is great - everything from the consultation to recommendations - he doesn't try to sell you on more than you need.
Lorin B.
Mar 2023
Laminate Wood or Stone Flooring - Install
Neal and his team were amazing! They were timely, responsive, helpful, and did a great job on the floor! Definitely recommend working with these pros!
Maria B.
Mar 2022
Wood Flooring - Install or Completely Replace
Very professional, great price.?
Justin B.
Sep 2021
Carpet - Install
The salesman set the wrong expectations. He said they would move everything but our laser cutter and they would keep in constant communication. The day of the appointment, I called to make sure they were coming because I had no idea what time they were coming and they did not confirm that day or the previous to make sure we would still be able to have it done. They got here and said we were supposed to move everything out of the room before they got there. We said that's not what the sales guy said. They move the stuff with not too much fuss. They however didn't move much back, as once again, the sales guy said they would. There were some edges that weren't completely tight and had a loose string, but nothing that I thought was worth calling them back for. The sales guy said to make sure we kept a piece of the carpet and padding in case we need to ever claim the warranty. They left no extra pieces for us. They took everything back.
Giovanni P.
Aug 2021
Laminate Wood or Stone Flooring - Install
Awesome work
Maureen D.
Jul 2021
Wood Flooring - Install or Completely Replace
From the sales associate Mark, the installers, and the owner, Pamela, everything was top notch from start to finish. Pamela will be coming back this week to check over the completed project. We are very pleased and highly recommend this company.
Al J.
Jul 2021
Vinyl or Linoleum Sheet Flooring or Tiles Installation
Excellent and skilled floor installers.
Linda D.
Jun 2021
Carpet - Install
The salesman made me feel confident the installation and product would be exactly what I wanted, and it is. The back office was courteous and followed the progress of the installation with me step by step. The installers showed up on time, did an amazing job and were neat, clean and professional. In the middle of the installation my family suffered a terrible loss and the staff worked with me as I struggled with the loss of my husband. I would recommend this company to EVERYONE!
Craig L.
Feb 2021
Carpet - Install
It's rare to find a company with such an attention to detail. They do the job right with an attentiveness that exceeded my expectations.
Margaret N.
Jan 2021
Excellent customer service
Jeff K.
Jan 2021
Wood Flooring - Install or Completely Replace
Great experience. Some of the details between the initial discussion and the quote were missed; overall everything has been fantastic. Installers were professional and very fast. Great experience overall!
Susan O.
Dec 2020
Laminate Wood or Stone Flooring - Install
The process was made easy. The customer service is an A+
Sharon B.
Sep 2020
Wood Flooring - Install or Completely Replace
They kept to their schedule and budget. Very pleased with the overall project and customer service.
Patrice C.
Aug 2020
Vinyl or Linoleum Sheet Flooring or Tiles Installation
Gloria B.
Jun 2020
Wood Flooring - Install or Completely Replace
Got the job done, cleaned up, were very friendly, they come back to check it out later in the day
Jerry P.
Jun 2020
Laminate Wood or Stone Flooring - Install
great service
Kailee B.
May 2020
Wood Flooring - Install or Completely Replace
Quick, professional and done right
Melanie G.
Apr 2020
Carpet - Install
Ron S.
Mar 2020
I think they did a good job overall. There are a couple of issues that we were assured would be resolved after we made the final payment but as of now, 1 1/2 months later, have not been taken care of. I would recommend their service but would advise holding a reasonable amount back until all items are resolved.
Chad D.
Mar 2020
Very professional and guided me every step of the way, we hire again for future jobs.
Camille S.
Nov 2019
Wood Flooring - Install or Completely Replace
this company really worked the best price they could offer for the job considering the challenge they had to deal with. Great Job!!
Linda P.
Oct 2019
Laminate Wood or Stone Flooring - Install
Good to work with and keeps a check on progress
Elizabeth P.
May 2019
Carpet - Install
It took one day. They were efficient and the owners showed up to check on the job and see if I was pleased. There was also two follow up visits. The quality of the rug and pattern are just what I wanted.
Robert W.
Apr 2019
Final product turned out better than I expected.
Licensing
State Contractor License Requirements
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FAQ
Floor Coverings International North Charlotte and Lake Norman is currently rated 4.6 overall out of 5.
Floor Coverings International North Charlotte and Lake Norman accepts the following forms of payment: CreditCard
Yes, Floor Coverings International North Charlotte and Lake Norman offers free project estimates.
No, Floor Coverings International North Charlotte and Lake Norman does not offer eco-friendly accreditations.
No, Floor Coverings International North Charlotte and Lake Norman does not offer a senior discount.
No, Floor Coverings International North Charlotte and Lake Norman does not offer emergency services.
No, Floor Coverings International North Charlotte and Lake Norman does not offer warranties.