AdvantaClean of Iredell County

Doug and Jeff Bassinger arrived and gave us a free estimate within 48 hours of my contacting them online. They were punctual and professional. Upon viewing our large 1915 farm house they recommended a duct cleaning. They explained the process and reviewed our chemical choices for cleaning and killing potential mold threats. They also showed us evidence of dust and dirt in the ducts and returns. The free estimate included Jeff crawling under the house and discovering a ton of mold. Upon explaining what their game plan would be and it's price we went inside to speak with my wife. The cost of $3500.00 seemed fair for the amount of crawl space to be cleaned,scrubbed and insulated. They would also lay a vapor barrier under the entire crawl space. This is a HUGE job. We agreed to the work and the crew arrived on Monday early and worked all day. Tuesday the crew arrived early again and worked in driving rain, ice and snow without complaint. Wednesday the crew was early yet again and finished the work in frigid temperatures with high winds. The crew was hard working and friendly. The Bassingers were 100% true to their word on cost, and time required. This job has changed the quality of air we breath and eliminates a mold hazard that was compromising our health. AdvantaClean lived up to their estimate and I recommend them to anyone in need of duct cleaning or mold remediation.

I couldn't be there when he came out to the house and he mailed me a bill for $150.00 and he never did anything. He told me his time was "very important" to take to come over to my house and that was the reason for the charge. He told me I could pay whatever I thought was fair. I thought this was unfair as he never did anything and he only had to drive two miles to get to my residence.

While I can think of things I'd rather spend my money on; if you need work done under your house AdvantaClean Of Iredell County is a good company to deal with. Everyone I dealt with was professional, courtesy, and always arrived on schedule. They removed all the insulation and plastic ground cover under my house. While under there they discovered a problem that was out of their area of expertise. They were able to put their work on hold until I was able to get this problem fixed and then quickly returned to finish the repairs. I would gladly recommend them to anyone.

They came in and cleaned everything. They scrubbed the air and worked with me on price. I was very pleased with their service. They were very professional. They told me that I had a big problem. It was going to cost some money to take care. I had to replace the duct system from underneath the house for air conditioning. The entire house had to be completely wiped down and fogged because of the mold issue. It took them about a week to put these big machines in the house to clean the air. Then the guys came out and sealed all the vents. They fogged and wiped down every wall, the whole 9 yards. It took them about 2 or 3 days. They did a great job. They followed up with a mold test to make sure there wasn't any mold in the house; it sure wasn't. Insurance doesn't cover it 90 percent of the time. The initial estimate was around $10,000 and that included a dehumidifier under the house and a couple of other things. He and I had to knock down the list to a workable fee. If we needed to install a dehumidifier later we would do it. It came down to a total of $7,000. From my understanding, it is a very reasonable price. To begin with the price was high but he worked with me. He just gave me the initial and he told me that they do everything completely. He probably knocked that off and told that I could do that later. Anytime I left him an email, he called me back and he wouldn't even email me. He was always on time. The gentleman that I spoke to was Ron Weatherly. He is one of the top guys in the company. I have already recommended him to a friend who is using him for a moisture issue at his house. He is at his house right now.

Doug was called for a free estimate and arrived right on scheduled time. He got in the crawl space, looked around and then came out to give me my options. Doug was very professional and just as pleasant. He emailed the estimate to me on the same day. On the day of the scheduled work, the techs showed up at the exact time agreed on (I could not believe it, having just dealt with a cable company!) They introduce themselves as Keith and Mark. These guys could not have been more pleasant, helpful, knowing or professional. I could go on and on. The bottom line is that they (including Doug) did A GREAT JOB! No clean up was required after their work at all and after what they did here...that was just amazing. I would have them back in a second if I needed the services of AdvantaClean again.