Ace Handyman Services - Lake Norman
About us
We pride ourselves on our extraordinary Craftsmen. They are the backbone of our company. We recognize the value in hiring multi skilled craftsmen who are reliable, efficient, and provide superior service at reasonable rates. Each craftsman is carefully selected and has, on average, ten years of experience in various trades. They are background checked, bonded, and insured for your peace of mind and safety. Our highly skilled Craftsmen are knowledgeable and trustworthy professionals who arrive on time, remain courteous, communicate well, and clean their work space before leaving your home.
Business highlights
6 years of experience
Services we offer
Additions & Remodels - Residential and Commercial, Cabinets - Residential and Commercial, Handyman Services, Flooring, Doors, Windows, Major Home Repairs (General Contractor), New Home Builds - Residential and Commercial
Accepted Payment Methods
- CreditCard
Reviews
4.427 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 11% | ||
| 0% | ||
| 0% | ||
| 11% |
Showing 1-25 of 27 reviews
Richard P.
Jul 2024
The handyman name is Chris and he is an excellent worker and he is very focus on his work. I high recommend hire him to work for you.
DYLAN L.
Jan 2022
Customer service is top notch!
Thad G.
Dec 2021
On time and professional
Donna K.
Aug 2021
The service man damage my granite top for they tried to offer to repair the damage never showed up.
Response from Ace Handyman Services - Lake Norman
"We do not repair granite tops - you must have the wrong company!"
Wren Y.
May 2021
Sam L.
Dec 2020
They were professional, yet personable and polite. They are also very knowledgeable. You can't go wrong with using them.
Chris F.
Nov 2020
The service was good and the repairman was punctual.
Louis P.
Aug 2020
James did an excellent job. He was on time and worked efficiently.
Sharice J.
Jun 2020
The team was very helpful and on time!!
Matthew S.
May 2020
Decent job
Debbie S.
Apr 2020
Ryan was excellent. His work was clean and efficient. Great job Ryan!
Phil R.
Apr 2020
We incurred damage from an overnight storm and they were able to have someone onsite to make repairs by noon! They were prompt, courteous and professional. We are very happy with the quality of the repair and would highly recommend them or use them again in the future.
Mike F.
Apr 2020
Quality is good. On time and cleaned up when finished. Happy with their work
Shayne S.
Mar 2020
TIm is a true craftsman professional. He spoke with me about my options, we established the best approach and he delivered outstanding results. I would recommend TIm and Ace Handyman Services. Five star results.
Response from Ace Handyman Services - Lake Norman
"Shayne - thanks for the compliments! Tim great job! Dave"
Randy S.
Feb 2020
Work with Ryan. Excellent young man Quality Work
Response from Ace Handyman Services - Lake Norman
"Randy thanks for your support - we appreciate you calling us!! Dave"
Gabrielle M.
Feb 2020
What a pleasure! I asked lots of questions and they were so gracious to answer in detail.
Response from Ace Handyman Services - Lake Norman
"Hi Gabrielle- appreciate you calling us!"
Sheda K.
Feb 2020
Great experience! Easy to schedule, professional work at a reasonable price.
Response from Ace Handyman Services - Lake Norman
"Thank you Sheda!!"
Charity C.
Feb 2020
Fast, friendly service and response. Would recommend to anyone.
Response from Ace Handyman Services - Lake Norman
"Thanks! we aim to please Charity! Dave"
David M.
Feb 2020
I was given a quote to paint two doors and trim of $295.00 for two hours. I agreed and scheduled for the following week. Worker arrived and said the job would take eight hours. Both doors were primed and only needed a coat of white paint, which I supplied. After two hours, only one door was painted and it has heavy brush marks. None of the trim was painted and the other door was completely untouched. I was charged $395.00 and had a poorly painted door, no trim was painted and the other door was completely untouched. I complained about the price and the quality of the job, I was told to contact the owner of the company. I left messages and never heard back. A complete con job, who would pay $200 an hour to paint one door and have it not finished? Do not hire.
Response from Ace Handyman Services - Lake Norman
"Hi David - I am sorry to see this review and was unaware you had a bad experience, my Craftsman thought you were satisfied and surely I would have called if I knew of issues. Highlighting some facts - Our phone records show no calls from you after January 6 when the visit occurred. Craftsman used a foam roller which doesn't leave brush marks, and he spent 1/2 his time sanding drips mark and cleaning hardware from a previous painter, this caused extra time. You were charged $30 in materials and $256 for 2.5 hours. We did not bill you $395, and at the time of completion you expressed satisfaction with the job to our Craftsman. I would like to talk live and rectify the situation to your satisfaction. I will be in touch, thanks for the feedback Dave"
Marlene G.
Jan 2020
The quality of work was good but the owner Dave lacked customer service skills. Communication between the company and workers was poor. Dave was very unprofessional. I was not given a chance to inspect the work done once complete and was lead to believe that the estimated work time would have been shorter resulting in savings to the customer. I should not have paid $100 an hour to rake up yard and clear leaves. Some of the work did warrant that rate. Overall not pleased with this company.
Response from Ace Handyman Services - Lake Norman
"Marlene - thanks for the feedback, we are disappointed that you had a bad experience - I would respectfully say that our team has a very different view of our interaction with you and your husband."
Jennifer C.
Jan 2020
1
Hale K.
Dec 2019
Pamela J.
Nov 2019
Greg was a prompt, knowledgeable, and clean young man who is a pleasure to work with.
Glen H.
Nov 2019
Sal T.
Nov 2019
Licensing
State Contractor License Requirements
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FAQ
Ace Handyman Services - Lake Norman is currently rated 4.4 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Ace Handyman Services - Lake Norman accepts the following forms of payment: CreditCard
No, Ace Handyman Services - Lake Norman does not offer free project estimates.
No, Ace Handyman Services - Lake Norman does not offer eco-friendly accreditations.
No, Ace Handyman Services - Lake Norman does not offer a senior discount.
No, Ace Handyman Services - Lake Norman does not offer emergency services.
No, Ace Handyman Services - Lake Norman does not offer warranties.