Restoration 1 of Greater Charlotte

Fabulous!!! Everyone was so very professional, accommodating and courteous. At the time when disaster struck; this team was the total answer. Job well done!!

We had no idea what we were getting into when this occurred. Chris came out and did a great job of looking things over, explaining the process, and giving proper expectations of how long things would take from their services all the way to being able to move back into our home. The president, Ron, gave us a call to make sure we didn't have any questions and even visited the site to make sure we were comfortable with things and understood what was going on. Robert and his crew did the work and went to great lengths to make sure we felt comfortable and safe with the level of cleanliness in the house. They explained everything carefully, were very willing to answer questions, and even advised us on what to expect from our insurance. Over all I couldn't be more pleased with this company. The customer service and care you receive is wonderful, especially considering how it seems most companies treat customers now-a-days. I'm not saying people are fawning over you but you do feel cared for and that they are committed to excellence in their work. I would recommend them without hesitation.

They were at my home in less then 2 hours and left 2 hours later. Follow up the next day and checked all everything. Finished up in next day. A professional job in the time they set for me. They left everything exactly the way it was before they arrived.