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About us
8 EMPLOYEES. NO SUBS. CHARGES A FLAT RATE. TRAVEL CHARGES MAY APPLY.
Business highlights
30 years of experience
Services we offer
CHAIRS, CORNICES WINDOW TREATMENTS, CUSTOM HEADBOARDS, OFFICE FURNITURE ETC. SELLS FABRIC OR WILL USE CUSTOMER'S., UPHOLSTERY, WALL UPHOLSTERY HOME THEATERS. SOFAS
Accepted Payment Methods
- CreditCard
Reviews
4.945 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 7% | ||
| 2% | ||
| 0% | ||
| 0% |
Showing 1-25 of 45 reviews
SarahKate M.
Apr 2016
unknown
KERRY K.
Feb 2016
unknown
Anna H.
Apr 2015
unknown
Response from PRIVETTE'S UPHOLSTERY
"[Member name removed] brought two chairs to us and discussed the way she wanted them done. Originally the chairs had nearly 15 buttons on the inside back. She wanted us to significantly reduce the number of buttons. Buttons are commonly used in upholstery for multiple reasons. Sometimes they are just decorative, other times they are more functional. Due to the inward curved back of these chairs they were very much functional and used to keep the fabric pulled in place. We were able to do the chairs with only 3 buttons. I took a picture and sent it to her to get her approval and she liked them. However, giving us the artistic freedom needed to do what she wanted she began to complain about the buttons. She wanted to know could we move them up one half inch. Then, she expressed her disappointment that the bottons were not pattern matched. We are quite familiar with pattern matching but don't know of anyone that would have done that with the small Greek Key design that was used. After we addressed the issue that she had with one of the chairs we scheduled a delivery time to return the chair to her. Unfortunately, we had to cancel the time due to my son and daughter-in-law going into the hospital due to the arrival of their first child and my first grandchild. She was a bit upset that we had to cancel and re-schedule and later stated that she had had children also and that "life keeps on moving" seeming to imply that my schedule should not have changed. This is a family business and my family will always come first, no exceptions. After returning to work, we immediately contacted her and scheduled delivery for the following day. We were there on time, my driver contacted me and told me no one was home! I had him wait for 10 more minutes and still, no one came. Having other appointments to get to, I instructed him to go so that the rest of his stops would not be late due to her not showing up at the time we had agreed on. We called her cell number twice during this time and got no response as well. On the second call I left her a message that we had attempted to deliver at the time appointed but she missed it. I let her know that she was welcome to pick her chair up at my office. Two and a half weeks later, she did. We are happy that she has found a new service and we wish them both the best. Posted on my web-site gallery you are welcome to view the chair she returned and judge for yourself, the barrel back with three buttons. Http Privettes-Upholstery-Charlotte"
HAL D.
Jun 2014
I was very happy with the service.
Darla J.
Mar 2014
I will use their services again and highly recommend them to others.
Wanda B.
Feb 2014
They were very nice and actual completed the project earlier than stated. This company is an excellent company including all their employees there. Just so great to work with.Would give them A++++++++++++++.
Russell T.
May 2013
The service provided by Privette's Upholstery was fabulous. They squeezed me into get my sofa upholstered. They finished before I thought they would have it done. Very professional, extremely nice.
Norma A.
Dec 2011
I had work done by Privette a few years back and lost contact with them when they moved. I have not been satisfied with others I recently used and thanks to Angie's list I found Mr. Privette again. He upholstered a large ottoman with a lot of tufting and a pop out seat for a bench. Both were expertly done. A nice touch is that although promised the job in three weeks (due the 23rd), they did it a full week before. We are going to have them do two wing chairs in February. Highly recommended.
Frank R.
Oct 2011
Very good.
DEBBIE P.
Jul 2010
Everything worked out great and they were a big help in picking out the fabric and working with me.
LORRAINE H.
May 2010
I called Privette's for an estimate and they were able to give it on the phone after a description of the chairs and sending them a picture. I went to the store to pick out fabric. They had a good selection and they were friendly and helpful. Mike even came down a bit on the price of the fabric. Since I bought the fabric from them, they waived the pick up and delivery fee. Mike said it would be about 2 weeks to complete the job. The young men who picked up the chairs were right on time and very careful and professional. I wasn't in much of a hurry for the chairs since they were going in a little used guest room. However, after not hearing from them, I called the company at the end of April, nearly 2 months since they were promised. Although they were apologetic, it was pretty obvious they didn't start on the chairs until I called because it was a full week before they were delived. They said they would waive the delivery fee but since I already bought the fabric from them, that fee was supposed to be waived anyhow. They brought the chairs right on time and were extremely careful about carrying them upstairs. They look great.
SEAN B.
Sep 2009
Great! We have used Privette's several times and are always pleased. They do great work, and all the employees are so pleasant to work worth. We will use them and recommend them again and again!
REMINGTON P.
Jun 2009
We've been just thrilled with their services. They do outstanding work! We haven't compared their prices with other companies but we felt that they were fair.
Tonya R.
Mar 2009
I got a quote from Privette's after sending in photo's and measurements. They were very heplful and professional from beginning to end. When I took the furniture in I was given the same quote ( it had been a couple months since my first contact) so I just wanted to confirm the price. I was told it would take about two weeks. Project came in on time at the quoted price and the chair and ottoman looked really great. I was vvery happy with the work.
THERESA B.
Feb 2009
It is their family business. They brought me the fabric book for me to take a look at it. Once I chose the fabric, they took my furniture. I talked to them over the phone about what I wanted. They brought the furniture back, once the work was done. The work done was excellent, and it was exactly the way I wanted it. The quality of their work was excellent.
Craig J.
Oct 2008
Beautiful Job! I contacted Privette's and they told me how much fabric I would need for the couch. I ordered it on my own and once it was in I contacted them and they picked up the couch. I also decided to have kitchen chair cushions redone at last minute and sent them along when couch was picked up. Work was done in less than 2 weeks. The also returned any unused fabric. Very easy transaction. I will have them do another couch and chair for me in a few months.
DORIS A.
Oct 2008
This was a painless endeavor. I contacted Mike Privette and he visited my home the next day. He told me the amount of material I would need for the project and suggested where to purchase the material for a good price. When I received the material, I contacted him and my furniture was picked up within two days and the job was completed in two weeks. My furniture is absolutely beautiful. The workmanship is superb! I would not hesitate to have him reupholster other items when needed. I recommend him highly.
LINDA R.
Sep 2007
Picked them up when they said they would. Delivered them back in no time. Everything was timely. He did exactly what he said he would do. Nice people, I will use them again.
Ann H.
Aug 2007
The quality of the job was outstanding. I was very pleased with the pattern matching, corners, and detailing. I was impressed that he called me when there was a question re: the triple pleat on the corners of the chair, b/c he was trying to do the best job possible. The phone people were very nice and prompt, and the delivery guys were very nice and respectful. The job was completed on time. The only complaint that I have is that Mike decided that the pleat was more complicated and decided to charge me more ($35 each) for each chair and they didn't let me know about that ahead of time. Overall I would definitely use them again, and recommend to anyone. They did a very fine job!
KIM C.
Jul 2007
I am very pleased. The chairs and the settee look great! I was looking for something specific for the nail-head trim on the chairs and Mike was a huge help. They pick up and deliver for a fee of $25 which is very reasonable, especially considering they come from Monroe. I found their quote to be very reasonable as well. I will definitely use them again.
KATHERINE H.
Jun 2007
They were good.
KATHIE B.
Mar 2007
Privette's did a great job on every piece, were easy and pleasant to deal with. The work was done more quickly than I expected and done very well. I would definitely use them again!
Response from PRIVETTE'S UPHOLSTERY
"ANGIE'S LIST CUSTOMERS ARE CONSISTENTLY THE BEST TO WORK WITH. THEY KNOW WHAT THEY WANT AND HAVE REASONABLE EXPECTATIONS. WE ARE ALWAYS DELIGHTED TO HEAR "I GOT YOUR NAME FROM ANGIE'S LIST.""
SHARON P.
Aug 2006
Mike and his wife couldn't have been nicer to work with. The repair work was well done and the upholstery job was excellent. I will definitely use them again when the need arises.
DIANA D.
Jul 2006
They were very quick and responsive with all my needs including pick-up and delivery, initiative to help with additional fabric, and excellent work. Price was reasonable and overall just the best experience. If I'd known it was this easy I'd have done it long ago. I will absolutely use them again.
SEAN B.
May 2006
GREAT WORK!!! They were fast and the work was awesome. We will use them again!!!
Licensing
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FAQ
PRIVETTE'S UPHOLSTERY is currently rated 4.9 overall out of 5.
PRIVETTE'S UPHOLSTERY accepts the following forms of payment: CreditCard
No, PRIVETTE'S UPHOLSTERY does not offer free project estimates.
No, PRIVETTE'S UPHOLSTERY does not offer eco-friendly accreditations.
No, PRIVETTE'S UPHOLSTERY does not offer a senior discount.
No, PRIVETTE'S UPHOLSTERY does not offer emergency services.
No, PRIVETTE'S UPHOLSTERY does not offer warranties.