Precision Garage Door Service Charlotte

Founded 2001 • With Angi since January 2010

Precision Overhead Garage Door Service of Charlotte, NC is a locally owned and operated overhead garage door company that proudly offers both installation of new garage doors and comprehensive repair of all types of garage door problems. With a team of professional, certified technicians, we are able to assess garage door issues and provide repair and replacement services. If you have a repair emergency, we offer same day and 24-hour service appointments. To give you peace of mind, our Charlotte garage door company offers a Limited Lifetime Warranty on our services. ------------------------------Locally owned & operated. Additional phone - (704) 347-0300. Additional fax - (321) 225-3513. No extra charge for nights & weekends. Award winning.

Awards and Badges

Angi Certified

Business Highlights

Emergency Services OfferedEmergency Services Offered
Wears MaskWears Mask

Images

A Service Provider's profile imageBEFOREAFTER

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
No License Required for Trade
Trade License Locale
NC
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.8

(65) Verified Reviews

Ratings Distribution

5

59

4

1

3

1

2

1

1

3

Rating Details

Price
4.7
Professionalism
4.9
Punctuality
5.0
Quality
4.9
Responsiveness
4.9

Read reviews by category

garage doors (65)door installation (3)
Showing 1-25 of 65 reviews
Jose T.
5.0
02/16/2022
Excellent. Walker Evans was very professional. He called to confirm my availability, arrived on time, evaluated the situation, and gave me several options to repair, all with detailed costs. He gave me a recommendation for a temporary fix and a whole budget to replace my aged doors, always explaining every detail. I truly recommend!
Description of Work
Repair broken garage door
Category
garage doors
Cost
$168
Hire Again?
Yes

Service Provider Response

Hello [Member Name Removed], Thank you for the 5 star review! We appreciate you as a customer and we are happy that you are pleased with our technician. Best regards, Yani Yough Precision Garage Door
warren T.
5.0
01/28/2022
Very well. Spring broke on the Saturday afternoon before the recent ice storm in Charlotte. Called Precision the following Monday morning and they sent a repair person that same afternoon
Description of Work
replaced broken spring, rollers and other parts on garage door
Category
garage doors
Cost
$750
Hire Again?
Yes

Service Provider Response

Thank you so much for the 5 star review! We appreciate your business and we are happy that your are pleased with the service. Best regards, Yani Yough Precision Garage Door
Mackie M.
2.0
10/21/2021
Will not call Precision again for anything. They installed a new garage door balanced not even with the home due to home leveling maybe a 1.5 inch uneven from left to right leaving a gap when fully closed. Precision would not level door with home. They left with door uneven needles to say that problem was fixed within a hour not by them. Upon further inspection of all the hardware screws and bolts I found several bolt not torqued. I had to tighten at least 5 to 6 bolts. Travel rail the garage door rolls on are not aligned correctly. While door is opening it would make a popping noise upon fully open position. During my observation I noticed the roller rods was causing the popping noise during opening from rails misalignment. That problem I had to fix also. Now my garage door operate and performs quietly like it should. I could care less about their stinking warranty let it be voided for repairing their mess. This is definitely a company I will never call or suggest to anyone ever again. It's a shame you have to check behind a company workmanship and cleanup their mess. Being in manufacturing you see a lot of shoddy workmanship, but from a company with this particular name I expected better results! What a insult to the word "Precision". Check behind them on everything if you ever use them. Or you will be calling them back for unnecessary repair that could have been avoided if done right the first time.
Description of Work
Replaced Garage Door
Category
garage doors
Rhonda M.
5.0
09/28/2021
Scott and Caleb were on time and professional. We were able to call and they were at our home within two (2) hours. They explained the issues and offered several options to address at different price points. We would definitely recommend this company to others.
Description of Work
Broken spring, trolley pull problems, outdated sensors
Category
garage doors
Cost
$1,300
Hire Again?
Yes

Service Provider Response

Thank you so much for the excellent review! Our technicians will be so pleased to hear your positive feedback. Your business and kind words are so appreciated. Best Regards, Jenn Eustace, Precision Garage Door Service
Dwight P.
3.0
08/09/2021
Very disappointed in them. It started out great BUT they would not match another company's quote. They are TOO EXPENSIVE. Their quote was $800 more than other quote. I don't think $800 is worth MORE warranty. I could get extra warranty for $200 through Allstate. Unless you want to pay MORE on their services, I can't recommend them.
Description of Work
No service was done
Category
garage doors
Cost
$2,700

Service Provider Response

Thank you for the feedback, Mr. [Member Name Removed]. I'm sorry to hear you are disappointed in the estimate we provided for your new garage door. Our goal is to offer you the best products we can at a competitive price. As I'm sure the estimator explained, we not only offer the lifetime warranty on parts, but we also upgrade those parts from manufacturer-grade to premium grade, so you get a better door system from the start. While that often precludes us from being able to price match, we find that customers appreciate the superior quality over the life span of the garage door. We sincerely appreciate the opportunity to provide you with a quote. If there's anything we can assist with in the future, please don't hesitate to contact us. Thank you! Michelle Moss, Precision Garage Door Service
James S.
5.0
12/19/2020
Called Precision Door on a Saturday (late) afternoon regarding our remotes suddenly not working. Matt, who had been to our house before, came out 1.25 hrs later. Matt diagnosed the problem and fixed it in short order. He was/is courteous, straightforward, knowledgeable and professional (hard to improve in that). I was quoted their basic $65 services charge when I called and that is what I was charged. Their high ratings are earned.
Description of Work
Garage door remotes stopped working simultaneously.
Category
garage doors
Cost
$65
Hire Again?
Yes
Thomas C.
5.0
12/17/2020
Excellent service, Walker Evans was knowledgeable and extremely helpful. He was on time and did a nice neat install.
Description of Work
New garage door opener
Category
garage doors
Cost
$600
Hire Again?
Yes
Jason H.
5.0
11/06/2020
Really good customer service from start to finish. Quickly responded to my inquiry and Willie was out next day to inspect the doors. He walked me through everything and gave me an honest assessment. Though he had a chance to upsell me a new motor, he fixed our aged one at a very fair price. We will definitely call Precision again when its time to replace.
Description of Work
Stuck Door/Maintenance
Category
garage doors
Cost
$200
Hire Again?
Yes
DAMANI W.
5.0
10/20/2020
Went well. Tech made some useful recommendations. I replaced more than the broken spring. I did not do any comparison pricing so I don't know if I got a deal. No up-sale and I felt the need for the replacement parts were reasonable on this 15 year old system. Needed the work done quickly and it was.
Description of Work
Garage door spring replaced.
Category
garage doors
Hire Again?
Yes

Service Provider Response

Thank you for this review! It's great to hear that the technician was able to give you all the information you needed to make the right decision for your unique situation, and that the work was done quickly and to your satisfaction. We appreciate your business! Best regards, Michelle Moss, Precision Garage Door Service
Ellen H.
5.0
06/20/2020
Will was super! He was knowledgeable, punctual, and very kind. The coupon on Angie's List plus the reasonable price for work put my cost at just $100l. Will definitely hire again for regular maintenance AND ER repairs. Thank you!
Description of Work
Garage door repair and maintenance
Category
garage doors
Cost
$100
Hire Again?
Yes

Service Provider Response

Fantastic! We're so glad you're pleased with Will's work and found him to be knowledgeable and prompt. We appreciate your business and look forward to assisting with any future garage door issues. Best regards, Michelle Moss, Precision Garage Door Service
Paul M.
5.0
05/21/2020
Technician Casey actually was running ahead and showed up early. I had a broken spring on one of two garage doors. Decided before he came that if he appeared competent I would have him overhaul both doors as they were the same age. He was expert at repairing the operating mechanism of the doors, so I had him do both. Very pleased and would highly recommend. Prompt and competent.
Description of Work
Repair of broken door lifting spring and overhaul
Category
garage doors, doors
Cost
$1,300
Hire Again?
Yes

Service Provider Response

We can't thank you enough for this wonderful feedback and review of Casey's work. He is one of the best in the business and we are fortunate to have him on our team. Your business and recommendation are sincerely appreciated! Best regards, Michelle Moss, Precision Garage Door Service
RICHARD K.
5.0
10/09/2019
The entire experience was outstanding! Casey took time to explain the current issues with my door, then went on to explain what to expect in the future. He offered a preventative maintenance quote, and again went over the top to explain how the maintenance would help me. Casey was fast, professional, and very knowledgeable. These are my new go-to guys for any garage door issues, and I HIGHLY RECOMMEND!
Description of Work
Garage door tune up
Category
garage doors
Cost
$99
Hire Again?
Yes
Josephine S.
5.0
06/07/2018
New door was swiftly installed with no muss or fuss. Huge improvement over old door.
Description of Work
garage door replacement
Category
garage doors
Cost
$1,400
Hire Again?
Yes
Lori W.
5.0
09/06/2017
Repairman was extremely prompt and fixed the problem instantly, so it was very convenient.
Description of Work
Garage door did not open fully.
Category
garage doors
Cost
$450
Hire Again?
Yes
Patricia P.
5.0
07/24/2017
We would highly recommend this company. They were efficient, professional, and extremely neat. The product is perfect!. It is amazingly quiet for a garage door!
Description of Work
They replaced the garage door
Category
garage doors
Hire Again?
Yes
Rick H.
5.0
06/19/2016
Scott gave me the option of using a used part to save some money and explained the option of a new part. I was thankful for the offering but went with the new parts.
Description of Work
replaced my sensor control
Category
garage doors
Cost
$90
Hire Again?
Yes
John K.
5.0
04/21/2016
Mark was punctual and professional in all his contact with me. The door is of good quality (much, much batter than what I had better). Mark and his son moved things from the garage to create his workspace and returned everything as it had been. The installation went very well. I'm very pleased with the door and dealing with Mark. I highly recommend him and would use his company again if needed.
Description of Work
Installed new garage door
Category
garage doors
Cost
$1,600
Hire Again?
Yes
SOUNDRA T.
5.0
02/02/2016
We originally had an appointment during snowmageddon. They were making service calls and he called me to let me know but since it was not emergent I opted to reschedule. So he called me back when he was able to get to his calendar. We set up an appointment on the following Tuesday. He arrived promptly. and Did exactly what I asked him to do.
Description of Work
Garage door was squeaking badly and I have not performed any routine maintenance as I should have. So he inspected the door made a minor adjustment and lubricated the needed areas. He also was able to show me what to do to maintain the lubrication myself.
Category
garage doors
Cost
$135
Hire Again?
Yes
Rita I.
5.0
11/02/2015
Our garage door began to make some very strange and loud noises when opened and closed. My husband and I saw that a chain was hanging down from the lift. We called Precision Door Service and they sent a repair tech that day. His name was Scott Trainor. Scott was prompt and most courteous. He evaluated the problem and advised us of what needed to be done. He was conscientious and particular about his work. Therefore, we felt confident of the decision he recommended for repair.
Description of Work
Scott Trainor installed a Liftmaster Gear & Sprocket (Chain).
Category
garage doors
Cost
$155
Hire Again?
Yes
Christy B.
5.0
10/20/2015
Precision Door Service is outstanding!! I was extremely pleased with my services and wouldn't hesitate to use again in the future. The technician was knowledgeable, courteous, and showed up exactly when he said he would. He thoroughly investigated my problems and gave me a detailed analysis and cost estimate before he began the work. I have a very expensive garage door (wooden carriage) and he repaired it so it is like new again. Do not hesitate to call this company!! Highly recommend!!
Description of Work
Repair of garage door
Category
garage doors
Cost
$744
Hire Again?
Yes
Deborah M.
5.0
08/15/2015
They were AAA-mazing!!! Very professional, prompt, knowledgeable and courteous. Best price of all companies I checked. No extra charge for weekend /evening appointment. I will most certainly call on them again for all my garage door service needs and highly recommend this company to others. Great job Scott P, thank you so much!! Thanks Mark for prompt scheduling of service call.
Description of Work
Fixed broken cables on garage door
Category
garage doors
Cost
$219
Hire Again?
Yes
PAUL M.
5.0
08/12/2015
I called at night and they were able to come the next day, but I needed a morning appointment so we made it for the day after. I was given a 2-hour window and the technician showed up just after the window opened. He explained what I needed and the cost of the job and got to work. It took him more than 2 hours and I am very happy with the new unit. It's much quieter than my old one. Scott was prompt, professional, and a pleasure to deal with.
Description of Work
They replaced my garage door opener after it literally fell apart... and also replaced the exterior keypad.
Category
garage doors
Cost
$524
Hire Again?
Yes
Vincent W.
5.0
06/23/2015
It went great. Scott Probst (the Technician) was on time and very professional. it was over 100 degrees that day and he got a lot of work done for us. He took the time to explain the problem of the tension spring breaking and offered some options of installing 1 vs. 2 tension springs. Then we asked him about replacing the garage door opener since it was old and made a lot of noise (chain drive). Scott again gave us the pros and cons of using a chain drive vs. the belt drive. We decided on the belt drive and the price he offered was reasonable when we looked at similar models at Lowe's and Home Depot online.
Description of Work
Replaced the garage door unit, replaced the tension spring (which was broken and prompted the service call), installed a new interior control pad, installed exterior key pad and reprogrammed both cars with built in garage door controls
Category
garage doors
Cost
$636
Hire Again?
Yes
Kerry H.
5.0
05/14/2015
First, the service call cost of $59 apx. is GREAT compared to the "main" Overhead Door (our brand of grage door opener & door) provider in Charlotte, they charge $130. Tech had to re-wire a connection on the garage door sensor, which was included in the service cost. He was honest about services they offered & what was REALLY important for us to replace/fix vs. what was 'above' what was really needed at this time. The overall cost of the springs we needed was a little high at $118 each, but after looking at the springs myself, it was obvious this was an integral part that really did need replacement to keep our (heavy) garage door SAFE and operational without having issues that would just re-appear in another month or two (house/door is just over 5.5 years old). Tech was EXTREMELY polite and helpful! In addition, it was obvious he knew exactly what he was doing and was able to fix things very fast! It was very reassuring and gained my immediate trust in his ability and his company.
Description of Work
Arrived on site per our request for a service call (issue with our garage door). Upon arrival, tech was able to immediately find issue which contributed to our problem, fixed it within 15 min & showed areas of concern which would prove to continually cause problems and offered a solution/service to fix this.
Category
garage doors
Cost
$379
Hire Again?
Yes
CAROLYN B.
5.0
03/16/2015
We had a great experience from start to end! Mark was very professional and promptly replaced the spring to our garage door opener. It was especially nice that his business was open on a Sunday. A++
Description of Work
The spring to our garage door opener broke and also we could not open the garage to get our cars out.
Category
garage doors
Cost
$568
Hire Again?
Yes

Phone

Address

4000 Sardis Church Rd

Monroe, NC 28110

Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
8:00 AM - 8:00 PM

Website

http://www.garagedoorscharlottenc.com

Service Categories

Other Information

Services offered

Garage door, opener sales, installation & repair. Steel Garage Doors, Composite Garage Doors, Wood Garage Doors, Ornamental Iron Doors, Vinyl Garage Doors, Estate Garage Doors, Carriage House, Traditional Garage Doors, Wind Loaded Doors, Insulated Garage Doors, Commercial Garage Doors

Covid-19 update

We are actively performing full services. We are taking additional precautions to protect our customers.

We offer No-contact service.

Health & Safety Measures

We complete exterior work only (No need to enter home)
We will wear masks and gloves when we visit your home
We will sanitize the workspace and all areas touched
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

Payment options

MasterCard
American Express
Discover
Check
Visa

FAQ

Precision Garage Door Service Charlotte is currently rated 4.8 overall out of 5.

Precision Garage Door Service Charlotte is open:

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Precision Garage Door Service Charlotte accepts the following forms of payment: MasterCard, American Express, Discover, Check, Visa

Yes, Precision Garage Door Service Charlotte offers free project estimates.

Yes, Precision Garage Door Service Charlotte offers eco-friendly accreditations.

Yes, Precision Garage Door Service Charlotte offers a 5% senior discount.

Yes, Precision Garage Door Service Charlotte offers emergency services.

Yes, Precision Garage Door Service Charlotte offers warranties.

Precision Garage Door Service Charlotte offers the following services: Garage door, opener sales, installation & repair. Steel Garage Doors, Composite Garage Doors, Wood Garage Doors, Ornamental Iron Doors, Vinyl Garage Doors, Estate Garage Doors, Carriage House, Traditional Garage Doors, Wind Loaded Doors, Insulated Garage Doors, Commercial Garage Doors