Citywide Moving Systems, Inc. logoApproved Pro
Approved Pro

Citywide Moving Systems, Inc.

4.8(
74
)
In-State Moving Service, Out-of-State Moving Service, Piano Moving,

About us

Citywide Moving Systems, Inc. of Charlotte NC is family owned and operated with over 30 years of experience in the moving industry. Our professional movers are trained, experienced and dedicated to make sure that customer service and satisfaction is our top priority! We have a reputation for moving furniture professionally and safely that reaches beyond Charlotte, NC from coast to coast. Our services include packing, local household moving (excluding storage bldgs & hot tubs), Intrastate and Interstate (min. wt. 5k-8k lbs). We offer a full time sales and administrative moving staff who are dedicated to satisfying your needs and answering any questions you may have before, during and after your move. Citywide Moving Systems also offers a 32,000 sq. ft. Climate Controlled Storage Facility for customers who need to store furniture until their homes are ready or just for those items you may not need right away. Please visit our website at www.citywidemoving.com for more information.

Business highlights

35 years of experience

Services we offer

Professional Moving Service - Local / Within State, Professional Moving Service - Long Distance / Out of State, Professional Moving Service - Piano

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.874 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
9%
3
1%
2
0%
1
1%
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Filter reviews by service

Showing 1-25 of 74 reviews
Dave S.
Sep 2024
5.0
Out-of-State Moving Service
Yes, I recommend this pro
I hired them to move furniture into my PODS container. They were fast and careful!
Response from Citywide Moving Systems, Inc.

"Hi Dave, thank you so much for your 5-Star review and positive feedback. Our movers always like to hear from our customers about what a good job they did. Please tell all your friends and family to call Citywide Moving Systems Inc., for any of their moving needs. If we can help you again in the future, please don't hesitate to call. - Missy"

Lawton K.
Sep 2024
5.0
In-State Moving Service
Yes, I recommend this pro
City-wide provided recycled moving supplies that were picked up at their warehouse. Saved a lot in moving cost. Crew was professional and knowledgeable. The number of personnel was correctly sized for the JOB!!!!! So hard to find in movers today since they always work 2 guys literally to death. They did not rush the job. Piano move was flawless. HIGHLY recommend.
Response from Citywide Moving Systems, Inc.

"Hi Lawton, thank you so much for your 5-Star review and positive feedback. Our movers always like to hear from our customers about what a good job they did. Please tell all your friends and family to call Citywide Moving Systems Inc., for any of their moving needs. If we can help you again in the future, please don't hesitate to call. - Missy"

Chris H.
Sep 2024
5.0
In-State Moving Service
Yes, I recommend this pro
They move fast. Was done with my 3/2 and moved to new town home in 3.5 hours
Response from Citywide Moving Systems, Inc.

"Hi Chris, thank you so much for your 5-Star review and positive feedback. Our movers always like to hear from our customers about what a good job they did. Please tell all your friends and family to call Citywide Moving Systems Inc., for any of their moving needs. If we can help you again in the future, please don't hesitate to call. - Missy"

Ethel P.
May 2024
5.0
Google Review
I highly recommend Citywide Moving Systems in Monroe, NC, if anyone needs to move items far or near, look no farther, this is the company! I initially spoke with "Missy" in the office to schedule an appointment to move multiple items to different locations. She was courteous, a good listener, and efficient. My two senior sisters and I witnessed a pleasant moving experience when we encountered the driver Micharl and his two assistants, Tony and Damel. They worked well as a team, and it was obvious they enjoyed their job. They were professional, friendly, and skilled. They made the move seem seamless. Thank you. Bren, Jane and Ethel
Response from Citywide Moving Systems, Inc.

"Hi Ethel, thank you so much for the great 5-Star Review for Citywide Moving Systems. The movers always like to hear when their hard work has made the customers happy and made the customers move go so smooth. I will definitely let them know you and your sisters were very pleased with their professionalism. I am also glad I was able to help you and your sisters get everything scheduled for your move. Missy"

Miriam S.
Apr 2024
4.5
In-State Moving Service
Yes, I recommend this pro
I
Response from Citywide Moving Systems, Inc.

"Hi Miriam, thank you so much for your great review. When we spoke to you on the phone you gave the guys such high praise for the hard work that they did for you. I will definitely relay how pleased you were with the movers and with Citywide Moving Systems as well. We appreciate the fact that you said you were going to tell all your family and friends about Citywide Moving Systems Inc. Thank you again, Missy."

Monica F.
Nov 2023
5.0
In-State Moving Service
Yes, I recommend this pro
Very nice, communication was great and took extra care to not damage anything. Definitely on the pricey side though
Response from Citywide Moving Systems, Inc.

"Thank you so much for your 5 Star review and positive feedback. Our movers always like to hear from our customers about what a good job they did. Please tell all your friends and family and be sure and call Citywide Moving Systems Inc."

Tujawana M.
Oct 2023
5.0
In-State Moving Service
Yes, I recommend this pro
$1,100
I was very very pleased with this company even from my very fist call to customer service to the guys who performed the move. My family and I want everyone to know that they treated us with white gloves, no damages or mishaps. Best ever.
Response from Citywide Moving Systems, Inc.

"Thank you so much for your 5 Star review and positive feedback. Our movers always like to hear from our customers about what a good job they did. Please tell all your friends and family and be sure and call Citywide Moving Systems Inc."

Joe H.
Apr 2023
5.0
In-State Moving Service
Yes, I recommend this pro
they were the best
Response from Citywide Moving Systems, Inc.

"Thank you so much for your 5 Star review and positive feedback. Our movers always like to hear from our customers about what a good job they did. Please tell all your friends and family and be sure and call Citywide Moving Systems Inc."

Joe O.
Apr 2023
5.0
In-State Moving Service
Yes, I recommend this pro
Strange customer service experience with office manager who insisted two different times that my credit card declined which it had not. Suspicious explanation that left me concerned about this serviceâ s trustworthiness. Packers/Movers great.
Response from Citywide Moving Systems, Inc.

"Thank you so much for your 5 Star review and positive feedback. Our movers always like to hear from our customers about what a good job they did. Please tell all your friends and family and be sure and call Citywide Moving Systems Inc., if we can help you again in the future."

Emma S.
Sep 2022
3.0
In-State Moving Service
Owner/office/lead driver was polite and professional. Helping movers were quite unprofessional, several items had minor damage, appliances were not reconnected correctly, and did not follow room stickers that the office had advised us to take time to organize and place so many boxes had to be moved again after they left.
Response from Citywide Moving Systems, Inc.

"We really appreciate you taking time out of your day to leave us a review. We pride ourselves on customer satisfaction and we want to apologize that your move was not 100% satisfactory. We would like for you to contact Citywide Moving Systems to discuss this matter in further detail at your earliest convenience."

Julien H.
Aug 2022
5.0
In-State Moving Service
Yes, I recommend this pro
$1,200
Movers were quick, professional and thorough. No walls were scratched and no damage to the furniture.
Response from Citywide Moving Systems, Inc.

"Thank you so much for your 5 Star review and positive feedback. Our movers always like to hear from our customers about what a good job they did. Please tell all your friends and family and be sure and call Citywide Moving Systems Inc., if we can help you again in the future."

Sarah H.
Aug 2022
5.0
In-State Moving Service
Yes, I recommend this pro
This was our first experience with professional movers, and we couldn’t have been happier with Citywide’s work. Kathy made the planning and scheduling process easy. Our crew - Thad and Colby - were courteous, friendly, and more than capable in their work. They took care to protect our old rental and new home from scapes and damage, all the way down to covering our wood floors with protective blankets. They took the same care with our furniture. We had several large, heavy, bulky pieces to move, including a gym-grade elliptical and an armoire bigger than some people. All these items had to be stair-carried at both locations, with exceptionally tricky low ceilings in the destination stairs. Not only did they get everything moved, they did it without ANY damage to the furniture or the stairwells along the way. On top of all their great work, their rates were competitive and fair, to boot. We would recommend Citywide to anyone looking for professional, skilled movers in this area. They did a fantastic job from start to finish.
Response from Citywide Moving Systems, Inc.

"Thank you so much for your 5 Star review and positive feedback. Our movers always like to hear from our customers about what a good job they did. Please tell all your friends and family and be sure and call Citywide Moving Systems Inc., if we can help you again in the future."

Donna H.
Aug 2022
3.5
In-State Moving Service
Yes, I recommend this pro
$500
Nothing
Response from Citywide Moving Systems, Inc.

"Thank you for your review. Please let Citywide Moving Systems Inc., know if there is anything we can do for you in the future."

Elana S.
Aug 2022
5.0
In-State Moving Service
Yes, I recommend this pro
The movers kept me in the loop as the move before mine ran over! They took care of my items packaged them properly, worked efficiently and made sure to answer all my questions! I would definitely give City Movers 5 â­ ï¸ â­ ï¸ â­ ï¸ â­ ï¸ â­ ï¸
Response from Citywide Moving Systems, Inc.

"Thank you so much for your 5 Star review and positive feedback. Our movers always like to hear from our customers about what a good job they did. Please tell all your friends and family and be sure and call Citywide Moving Systems Inc., if we can help you again in the future."

Nadine L.
Jul 2022
5.0
In-State Moving Service
Yes, I recommend this pro
Excellent customer service and work. They are all very helpful and made moving easy for us. Would definitely use them if we move again. Very pleased with them.
Response from Citywide Moving Systems, Inc.

"Thank you for your positive 5 Star review. Our Movers always appreciate the positive feedback from our customers. Please let all your friends know about us. Thank you again Citywide Moving Systems Inc."

Monica G.
Jun 2022
5.0
In-State Moving Service
Yes, I recommend this pro
We cannot say enough about Citywide Moving Systems & our crew of six. Matt, Bruce, William, Rell, Cameron, & Dallas were polite, professional, & very hard-working. They took pride in their work & great care when moving our furniture. Our overall experience was an excellent one! Thanks Citywide & our â 6-packâ , you guys were AWESOME!!!
Response from Citywide Moving Systems, Inc.

"We really appreciate you taking time out of your day to leave us a great review. We pride ourselves on customer satisfaction and we love to hear how professional our crews were for our customers. We will relay to your moving crew how satisfied you were with their work. Please tell your friends and if you need our services in the future, please do not hesitate to contact us. Thank you again."

Tony C.
Jun 2022
5.0
In-State Moving Service
Yes, I recommend this pro
$1,070
Very hard working and conscientious group of young men who took excellent care of our furniture. Everyone I have met from the company has the same kind and helpful personality. Will use again in a few weeks for storage. Asked for same team of movers. This part of selling and downsizing was amazingly pleasant.
Response from Citywide Moving Systems, Inc.

"We really appreciate you taking time out of your day to leave us a great review. We pride ourselves on customer satisfaction and we love to hear how professional our crews were for our customers. Please tell your friends and if you need our services in the future, please do not hesitate to contact us. Thank you again."

Kathy F.
Apr 2022
5.0
In-State Moving Service
Yes, I recommend this pro
Very professional, great to work with, very careful with our possessions
Response from Citywide Moving Systems, Inc.

"Thank you."

Alton B.
Mar 2022
5.0
Piano Moving
Yes, I recommend this pro
Pro's all the way !
Response from Citywide Moving Systems, Inc.

"We really appreciate you taking time out of your day to leave us a great review. We pride ourselves on customer satisfaction and we love to hear how professional our crews were for our customers. We will relay to your moving crew how satisfied you were with their work. Please tell your friends and if you need our services in the future, please do not hesitate to contact us. Thank you again."

Diane C.
Mar 2022
5.0
In-State Moving Service
Yes, I recommend this pro
$9,000
Extremely pleasant and accommodating!
Response from Citywide Moving Systems, Inc.

"Thank you for taking the time to give us a rating & review. Our movers really like it when they get positive feedback from our customers, we will definitely let them know how happy you were with their work. Please let us know if we can help you again in the future. Citywide Moving Systems, Inc."

John A.
Jan 2022
5.0
In-State Moving Service
Yes, I recommend this pro
They arrived on time and were very careful with our furniture, working at a very good pace. They were also helpful in deciding furniture placement.
Response from Citywide Moving Systems, Inc.

"We really appreciate you taking time out of your day to leave us such a great review. We pride ourselves on customer satisfaction and we love to hear how well our moving crews work for our customers. We will definitely let your moving crew know how satisfied you were with their work. Please tell your friends about us, and let us know if you need our services in the future. Thank you again for your kind review. Citywide Moving Systems Inc."

Twanna B.
Oct 2021
4.5
In-State Moving Service
Yes, I recommend this pro
$640
Chase and Chad was professional and great guys! Will recommend them. Only issue I had was under quoted for the job and Kathy in the office was short with me anytime I have called.
Response from Citywide Moving Systems, Inc.

"Thank you for taking the time to give us a rating & review. Our movers really like it when they get positive feedback and know they please our customers, we will let them know how happy you were with their work. Please let us know if we can help you again in the future. Citywide Moving Systems, Inc."

Carnell B.
Oct 2021
5.0
In-State Moving Service
Yes, I recommend this pro
I had the best experience with this moving company,Especially with Bruce and Will.They were totally pros and gentlemen, Iâ m so sure their motherâ s are proud of them Iâ m a grandma and Iâ m proud of them and of their expertise!!!!!! I would recommend this company to all my friends 5 â­ ï¸ !!!!â s
Response from Citywide Moving Systems, Inc.

"Thank you for taking the time to give us a rating & review. Our movers really like it when they get positive feedback from our customers, we will definitely let them know how happy you were with their work. Please let us know if we can help you again in the future. Citywide Moving Systems, Inc."

Thomas W.
Oct 2021
5.0
In-State Moving Service
Yes, I recommend this pro
$577
Beginning with customer service specialst Kathy and ending with the three man crew of Matt, Bruce and William, my experience with Citywide Moving was spectacular. Kathy, our first contact, planned everything "to a T." There were no surprises, we knew exactly what to expect and what we would pay before the work began. The crew arrived on-time and ready and anxious to work. They worked hard and fast from beginning to end while all the the time taking special care of all our property and taking care not to do any damage to our house. I was very impressed by their work ethic. I am planning another movement of goods andi instead of trying to do it myself, I am going to call this fine company a second time; that is how much they impressed me!
Response from Citywide Moving Systems, Inc.

"We really appreciate you taking time out of your day to leave us such a great review. We pride ourselves on customer satisfaction and we love to hear how hard our office staff and moving crews work for our customers. We will gladly let your moving crew know how satisfied you were with their work. Please tell your friends about us, and let us know if you need our services in the future. Thank you again for your kind review. Citywide Moving Systems Inc."

Ronald D.
Sep 2021
5.0
In-State Moving Service
Yes, I recommend this pro
$784
The team of Matt, Wayne and Bruce arrived on time, started work immediately and performed our move in a safe and efficient manner. We faced one hurdle during the process that was immediately resolved by the team. Highly highly recommended. Pricing was on point. Service was on point. Whole experience was on point.
Response from Citywide Moving Systems, Inc.

"Thank you for taking time out of your day to leave us a great review. We pride ourselves on customer satisfaction and we love to hear how hard our crews work for our customers. We will relay your review to your moving crew, how satisfied you were with their work. Please tell your friends and if you need our services in the future, please do not hesitate to contact us. Thank you again, Citywide Moving Systems Inc."

Showing 1-25 of 74

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Citywide Moving Systems, Inc. is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: Closed Saturday: Closed Sunday: Closed
Citywide Moving Systems, Inc. accepts the following forms of payment: CreditCard
Yes, Citywide Moving Systems, Inc. offers free project estimates.
No, Citywide Moving Systems, Inc. does not offer eco-friendly accreditations.
No, Citywide Moving Systems, Inc. does not offer a senior discount.
No, Citywide Moving Systems, Inc. does not offer emergency services.
No, Citywide Moving Systems, Inc. does not offer warranties.

Contact Information

2722 Chamber Drive, Monroe, NC 28110

Service Hours

Sunday:Closed
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:Closed
Saturday:Closed
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