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Carolina Pest Management
Founded 1939 • With Angi since September 1998
Business Details
Phone Number
Address
PO Box 368
Monroe, NC 28111
Description
Additional address - 1410 Concord Ave, Monroe, NC 28110. Award winning. Additional phone - (704) 283-1527. Additional contact name - Kristin Dodd. Addtional contact names - Pam Swinson, Laurie Dettman, Madrina Streater. For more contact names see website.
Verified Reviews
A few reviews for this pro...
Dan O.
10/05/2022
I ordered them to do cockroach treatment for entire house, inside and out including garage for a one time service for $150. Their treatment did nothing to solve the problem. The person who came into the house, literally came in with a hand held small spray bottle like the one you buy at the store, and sprayed in 5 locations inside the house. When I called to report that I still have roaches, I left numerous messages for Richie, but he never called me back. Even though they claim the service is "guaranteed" I can assure you that getting them to come back to fix their work will be impossible. Worst service I've ever seen.
Description of Work
One time service for cockroach treatment
Category
pest control
Service Provider Response
Mr. [Member Name Removed]- We are very sorry you have had this experience with us. This is not normal operating procedure or how we treat our customers and we apologize. I do see where you called in one time and our manager was supposed to call you back. I apologize again that did not happen. We do guarantee our service within the 30 day warranty and should have come back out for you. Please give us a call if you wish to have us make this right.Armand L.
08/05/2022
Jacquelyn M.
04/19/2021
Mr. Graham is very professional, takes time to take care of any extra areas that may need attention without hesitation, and always willing to go the extra mile to ensure the job is completed correct. Thank you Carolina Pest Control for taking such good care of Open Arms Community Pantry.
Description of Work
mice, roaches, and all insects that are attracted to food etc.
Category
pest control
Debra G.
11/21/2020
Fantastic company all techs are very professional feel very comfortable when they arrive I can continue to work and know they have my pest situation under controlI like how they have a more environmental methods since I have a child with special needs I worry about what I use around him
Description of Work
Regular pest management also prevented termites
Category
animal removal
Steven Z.
07/23/2018
Cassie contacted me in advance of the appointment and indicated when she would be arriving and what she would be doing. She arrived right on time, and proceeded to inspect the house and property, and applied the appropriate treatment. I was so impressed I signed up for regular quarterly treatements.
Description of Work
Pest control
Category
pest control
Gary B.
09/18/2017
Lynne S.
08/03/2017
They are a terrific company! The technician came out the very next morning after I called, and killed the nest that was forming in my attic. He then removed the nest and the queen and within a few days the straggler hornets stopped coming into the house. I have always been very happy with their service and professionalism. I will stick with this company, and recommended them to my Dad also.
Description of Work
Most recently, I had an emergency problem with huge European hornets getting into my attic and the rest of my house. They had previously treated for termites also in my home, and were very good to deal with then too.
Category
pest control
Service Provider Response
Thank you for the great review! I am so happy to hear the service was a success. Please let us know when we can be of assistance in the future!Lynn V.
07/14/2017
I could not have been happier. From the first call to the final performance everything went very smoothly. Tech came on time, was polite and friendly and professional. He found a dead snake in my crawl space, removed it, cleaned up the mess and put down a deodorizer. Problem solved!
Description of Work
I had some sort of critter in my crawl space and needed it removed, and if needed cleaned up after and any access to are closed up.
Category
pest control
Service Provider Response
Thank you for the great review!! We are so glad everything went well!! Please let us know how we can help in the future!britt J.
06/19/2017
DAVID F.
12/17/2016
Trudy W.
09/27/2016
ANNA & NEIL S.
08/18/2016
We have used them for 28 years. They seem to be perfectly fine. We had one incident. They came in and did everything that needed to be done with that without the hassle or argument at no charge other than the annual renewable fee. We have not complaints with them.
Description of Work
We have used Carolina Pest Control for bug control. They come on a regular scheduled basis. They do the termite inspections every single year and we got a damage warranty that goes along with that at no charge. They come out once a year for the termites and once a quarter for everything else.
Category
pest control
ANNA & NEIL S.
08/18/2016
We have used them for 28 years. They seem to be perfectly fine. We had one incident. They came in and did everything that needed to be done with that without the hassle or argument at no charge other than the annual renewable fee. We have not complaints with them.
Description of Work
We have used Carolina Pest Control for bug control. They come on a regular scheduled basis. They do the termite inspections every single year and we got a damage warranty that goes along with that at no charge. They come out once a year for the termites and once a quarter for everything else.
Category
pest control
Margaret J.
07/12/2016
This is the second year we've used them. It costs $65 a month. I think they're better than others on pricing. We had another problem where the mosquitoes were still showing up very quickly. My property is sloped, so there are a lot of drains to redirect the water. They were laying eggs in there. So, she started to treat the drains and they went down to zero. It worked out really well.
Description of Work
They sprayed for mosquitoes.
Category
pest control
Terra S.
01/01/2016
Technician was friendly, professional, and timely. He was very knowledgeable and ensured I understood the work to be done and the safety of the product used to spray indoors. I've had 2 preventive sprays so far and have not had any issues.
Description of Work
Preventive spray in the house and the outside perimeter every 3 months.
Category
pest control
Janet L.
10/28/2015
LISBETH M.
06/18/2015
Very professional, good to work with. Will re-treat within 30 days if needed. Provide many tips for how to keep critters away in future. There is no magic wand for bugs but this company's treatments help a lot.
Description of Work
Inside and outside of rental duplex, spray and treat for german and american cockroaches.
Category
pest control
Jessica B.
05/18/2015
What was great about it is it was for our rental home and all I had to do is set up the payment with the company. Then they took it from there and contacted my tenant and set up the appointment and then called me just to let me know when the appointment was and everything was good. Excellent service and made it easy when getting a vendor for my tenants. They were very professional.
Description of Work
treated for ants
Category
pest control
Sally C.
05/17/2015
I received a call very quickly after submitting a request for information. Pam at the office explained all the services available and made recommendations on what I needed, and also explained why I didn't need certain services I asked about. She scheduled the appointment for a technician to do the work the next. day. He arrived on time and was very courteous. He explained everything he would be doing and was very thorough and paid a lot of attention to detail. After completing the job, he walked me around the house and explained everything he did. I've scheduled him to come back for quarterly treatments. The price and the work were exactly what I was expecting with no surprises, and Dan, the technician was extremely personable and professional.
Description of Work
Removed 3 wasps nests and several spider webs. Sprayed the exterior of the house for common pests and set ant traps after finding a couple of ant trails.
Category
pest control, animal removal
Craig J.
02/09/2015
EDAN I.
10/14/2014
I like them. They do an outside green pest control. I have also hired them in the past to do fire ants once a year. One thing that I like about them, is that they send out the same exterminator all the time, so it seems personable. Even when I was frustrated with the mosquitoes, the woman talked to me about it, and she gave us one free treatment. I really like their company.
Description of Work
We use Carolina Pest Management. I have them do quarterly around the house pest management work, and in the summer, they do mosquitoes every 2 weeks.
Category
pest control
Terry M.
09/15/2014
Contacted company for estimate that might possibly save us $$$ over current contractor. While I did not use the company, the service person with whom I spoke was very helpful in helping me make a contractor switch. Would recommend this company just by the way I was treated even tho the rep knew I was not a potential customer. Very professional and friendly. First rate!
Description of Work
Contacted company for estimate that might possibly save us $$$ over current contractor. While I did not use the company, the service person with whom I spoke was very helpful in helping me make a contractor switch. Would recommend this company just by the way I was treated even tho the rep knew I was not a potential customer. Very professional and friendly. First rate!
Category
pest control
Alice C.
09/13/2014
Delon F.
07/17/2014
Salih O.
07/04/2014
Michelle from Carolina Pest Management is easy to get in touch with for scheduling. She is pleasant, personable, punctual, takes the time to understand any concerns or problems before she gets started with our quarterly service, and is always ready to answer questions and offer information. It's also really convenient to always have the same person doing our quarterly treatment since there is less explanation involved, she knows us and our home.
Description of Work
Quarterly pest control treatment.
Category
pest control
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Business Highlights
Emergency Services OfferedLicensing
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
10%
Emergency Service
Yes
Warranties
Ask for details
Services Offered
Residential and commercial exterminating, trapping, green pest control, termite treatments, sentricon termite baiting system sales, bats, rodents, pigeons, birds, snakes, moisture control & seal crawlspaces.
Services Not Offered
Organic termite treatment, very high roofs & rent necessary equipment.
Frequently Asked Questions & Answers about Carolina Pest Management
How is Carolina Pest Management overall rated?
Carolina Pest Management is currently rated 4.9 overall out of 5.
What days are Carolina Pest Management open?
Carolina Pest Management is open:
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
What payment options does Carolina Pest Management provide
Carolina Pest Management accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available
Does Carolina Pest Management offer free estimates?
Yes, Carolina Pest Management offers free project estimates.
Does Carolina Pest Management offer eco-friendly accreditations?
Yes, Carolina Pest Management offers eco-friendly accreditations.
Does Carolina Pest Management offer a senior discount?
No, Carolina Pest Management does not offer a senior discount.
Does Carolina Pest Management offer emergency services?
Yes, Carolina Pest Management offers emergency services.
Are warranties offered by Carolina Pest Management?
No, Carolina Pest Management does not offer warranties.
What services does Carolina Pest Management offer?
Carolina Pest Management offers the following services: Residential and commercial exterminating, trapping, green pest control, termite treatments, sentricon termite baiting system sales, bats, rodents, pigeons, birds, snakes, moisture control & seal crawlspaces.
Are there any services Carolina Pest Management does not offer?
Organic termite treatment, very high roofs & rent necessary equipment.