About us
MaidPro of East Charlotte is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customer's interests and make their concerns the basis of our business. Please give us a call today!
Business highlights
19 years of experience
Services we offer
Cleaning Services
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.723 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 9% | ||
| 0% | ||
| 4% | ||
| 0% |
Filter reviews by service
Showing 1-23 of 23 reviews
Sandra H.
Jun 2024
Maid Service
they did a great job.
Response from MaidPro of East Charlotte
"Hi Sandra. I'm so thankful you took the time to give us this review. So thankful that we get to come back every month too! Appreciate you!"
Mariko A.
Oct 2022
Google Review
Thanks to Jessica H. and Kayla, I came home to a clean house again. I highly recommend both for house cleaning needs.
Response from MaidPro of East Charlotte
"Hi Mariko, Thank you so much for your kind words!"
Faye O.
Apr 2019
Maid Service
They did such a good job cleaning my home. I was pleased with how professional they were. Will definetly use Maidpro again.
Response from MaidPro of East Charlotte
"Hi Faye, Thanks for the review! I personally read every feedback and every review. We are so glad you chose Maidpro. We are always looking for ways to improve and your continued feedback will be appreciated."
Marilyn M.
Dec 2018
Maid Service
Very professional. On time. Very knowledgeable about cleaning
Response from MaidPro of East Charlotte
"Thanks so much for choosing MaidPro! Call us any time. We'll come a runnin'."
Carrie E.
Dec 2018
Maid Service
Tammy & Josie were great! Very thorough. Definitely took pride in their work. We look forward to seeing them again in 2 weeks.
Response from MaidPro of East Charlotte
"Hi Carrie and Steve. Our PROs pride themselves in the quality of their work. We couldn't be happier to hear that you were pleased with their work. We really appreciate your review and kind words."
Barbara W.
Jun 2018
Maid Service
I have taken pictures of the work right after she left but I don't know how to send them. First visit excellent, this time not so much. Now I have to reclean after paying for this service. Please cancel my service.
Response from MaidPro of East Charlotte
"Thanks for letting us resolve this for you. We appreciate you letting us continue to serve you! Please remember that it only takes a call to our office at 704-612-8120 to let us know there is an issue. We'll be more than happy to take care of it for you."
Nicki F.
May 2018
Maid Service
This company has been very professional with great customer service.
Response from MaidPro of East Charlotte
"Thanks for the great review, Nicki! We absolutely strive to be professionals with great customer service. We really value your business and your feedback too. Please continue to let us know what we can do to make your MaidPro experience even better."
Adam C.
Jan 2018
Maid Service
Cari B. has been coming to our home for a few months now, and it's been delightful. Everything has been cleaned and arranged, and we always come home extremely happy with the cleanliness of our home. Everyone MaidPro East Charlotte has sent has been wonderful. Keep up the good work!
Response from MaidPro of East Charlotte
"Awesome! Very thankful for you, Adam."
Debby M.
Dec 2017
Maid Service
Ms Crystal was amazing. She great at what she does and is very nice.
Response from MaidPro of East Charlotte
"Thank you Debby! If we can be of service to you in the future we'd LOVE it!"
Margaret J.
Dec 2017
Maid Service
Great follow up.
Response from MaidPro of East Charlotte
"Thanks for the honest review Margaret. We really value and appreciate your business! I'll certainly be working on any areas that were not perfect. Our PROs appreciate the feedback too. They sincerely care!"
Betty G.
Dec 2017
Maid Service
I have just started using MaidPro East. Kelsey and Morgan did a great job cleaning my house yesterday. Their 49 point checklist covered all the areas that I wanted to be cleaned and more. Christy, in client services, was very helpful in answering all my questions concerning getting started with MaidPro.
Response from MaidPro of East Charlotte
"I hope we can thrill you for years to come Betty. Thanks for mentioning these 3 employees. They are all rock stars in my eyes."
Richelle D.
Sep 2017
Maid Service
MaidPro East provides exceptional service. I have been a customer for over 2 years now and they consistently deliver on quality each and every time. I love the detailed checklist they leave behind. There is no better feeling coming home to a clean home each time. MaidPro rocks!!
Response from MaidPro of East Charlotte
"We are so happy that you are still happy with us after all this time. We'll continue to do the very best we can for you. Thanks Richelle!"
Joanna C.
Sep 2017
Maid Service
I have been a customer for over two years. I especially appreciate their willingness to accommodate any special requests. Lindsey is the best! Joanna C.
Response from MaidPro of East Charlotte
"You're the best too Joanna. Thanks!"
Pam D.
Aug 2017
Maid Service
Stephonie is the absolute best! She deserves a bonus every day! I love Maidpro!
Response from MaidPro of East Charlotte
"We think you're the best too Pam!"
Gwen S.
Aug 2017
Maid Service
Response from MaidPro of East Charlotte
"Thanks for your kind review Gwen. We will always give you our best effort. If we can do anything at all to reach perfection please let us know!"
Adam C.
Apr 2017
Maid Service
MaidPro Charlotte East has been phenomenal ever since we hired them. Very nice, easy to get ahold of, and the cleaning is top-notch. Jasmine, especially, is just the absolute best, and we are always happy to come home to a house that she's cleaned. Everyone there does a great job. Cari B. has been coming to our home for a few months now, and it's been delightful. Everything has been cleaned and arranged, and we always come home extremely happy with the cleanliness of our home. Everyone MaidPro East Charlotte has sent has been wonderful. Keep up the good work!
Response from MaidPro of East Charlotte
"We really do try hard Adam. Thanks for noticing. It means a lot to me. Please always feel comfortable calling the office if we can do anything at all to improve. We will certainly jump right on any opportunity to improve."
Nicole C.
Apr 2017
Maid Service
Great team of people working at MaidPro of East Charlotte! I have been a customer for almost 2 years!
Response from MaidPro of East Charlotte
"Thanks Nicole. I'm super proud of my staff. They are loaded with integrity. They were hard to find. Also, very thankful for awesome, loyal customers like you! From the heart."
Natasha H.
Jan 2017
Maid Service
great service they always do a amazing job
Response from MaidPro of East Charlotte
"I'm so happy that we meet your needs! Thank you for the review!"
NICHOLE D.
Dec 2016
Maid Service
I finally found what I'm looking for! After trying multiple individuals/companies, I am thrilled to finally find a company that gets it right on the first try. ANDREA E and BRENDEN C are amazing! My husband (who never likes how anyone cleans our house) said he hopes we get them every time! The Follow up after my cleaning just confirmed that I made the right decision. Could No recommend them highly enough.
Response from MaidPro of East Charlotte
"Thanks for choosing MaidPro and for your Kind words. I'm passing this along to the PROs we sent to your home. Please always feel comfortable letting me know how we can make your MaidPro experience even better! We want to serve you for years to come."
Nicki R.
Sep 2016
Maid Service
MaidPro has done an excellent job cleaning my home. They are very thorough and always leave a nice note when they're done.
Response from MaidPro of East Charlotte
"Wow! We appreciate you so very much Nicki! Feedback is so important to us so please always feel comfortable letting us know how we can better serve you."
Pam D.
Sep 2016
Maid Service
Maid Pro is a professional, dependable, company. The gals are all trustworthy, friendly, and excellent at cleaning my house! I highly recommend Maid Pro! I have been using them for over two years, and have been thrilled!
Response from MaidPro of East Charlotte
"Thanks Pam! I hope we can continue to serve you for years to come. It's really a pleasure."
Mike F.
Sep 2016
n/a
Response from MaidPro of East Charlotte
"Thank you for the awesome review!"
Jleigh C.
Sep 2016
Maid Service
Maid Pros provides excellent service. The women who come to my home to clean are very thorough and friendly.
Response from MaidPro of East Charlotte
"It is a pleasure to serve you!"
Licensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
MaidPro of East Charlotte is currently rated 4.7 overall out of 5.
Monday: 9:00 AM - 3:00 PM
Tuesday: 9:00 AM - 3:00 PM
Wednesday: 9:00 AM - 3:00 PM
Thursday: 9:00 AM - 3:00 PM
Friday: 9:00 AM - 3:00 PM
Saturday: Closed
Sunday: Closed
MaidPro of East Charlotte accepts the following forms of payment: CreditCard
Yes, MaidPro of East Charlotte offers free project estimates.
No, MaidPro of East Charlotte does not offer eco-friendly accreditations.
No, MaidPro of East Charlotte does not offer a senior discount.
No, MaidPro of East Charlotte does not offer emergency services.
No, MaidPro of East Charlotte does not offer warranties.