Walt is very good to with. Good communication and attention to detail. Very straightforward and honest. The work was done well, and we are very pleased with the outcome. Highly recommend.

Walt and his team are absolutely the best! Walt did a renovation of the first level of our home which included a full bath, a home office, a bedroom and a butler's pantry area. He took our vision of what we wanted and needed and made it happen. His team did outstanding quality work and went far above and beyond our expectations. We are so happy with the finished result. Our home now works for us and the space was reworked to make the most out of every inch of space. I would recommend Walt Haines to anyone looking for a general contractor with a team of professionals who can make your renovation "vision" a reality.

I had a very good experience working with Walt Haines General Contractor. Walt Haines is very easy to work with on a custom plan. He is the most conscientious contractor you will find. He cares about the quality of his workmanship, and tries hard to please his customers. Thank you Walt for building my beautiful addition in a timely, professional manner. Walt Haines General Contractor is the best contractor you could hire for a quality built home, or remodel.

Long, 2-year, ~$90,000 story short (we used Walt for multiple projects over two-year period), all went well. Walt either on-site or easily reachable by phone. No noteworthy, unresolved problems; no complaints; Good work done by GC Haines and all subs.

This was the most painless and enjoyable renovation project. The kitchen footprint was changed, new cabinets, appliances, electrical, plumbing, wall removed to sunroom, hardwood floors installed, exterior door replaced, wet bar installed in pantry, new tile and shower in master. Walt is so organized and consistently offers suggestions for solutions when surprises arise. The quality of the work is outstanding and his subcontractors and suggestions for vendors make for a seamless process. I could not be happier with the results and will definitely be calling Walt again for other projects.

He's the best contractor I've ever worked with. He was on-time. He did everything he told me he did, he followed-up and everything went smoothly. He's wonderful to work with and everything he promised he delivered.

It went excellent. Highly professional. Super communicator. They told us everything in advance. They kept us informed all along the project. I am amazed. A wonderful experience. I was dreading this originally but after completion I found it to be a great experience.

At the end of the kitchen remodel Walt did to our complete satisfaction, Walt and the countertop guy worked to figure out if we could use the unused quartz for two new vanities. They worked it out and we are very happy with the results. Walt and his workers are very conscientious and extremely clean - almost no dust after all the demolition for both the bathroom and kitchen. Highly recommended!

Exceptional quality, they met their deadline. They are very conscientious and they are on the job every day. If posiible, I would like to give them an A+ for the price is very very fair.

It's very good. I have actually used them before and I will continue to use them. They are very detail oriented and flexible.

The price quoted was ridiculous, so we did not use them.

Without a significant hitch, and the minor ones that will ALWAYS crop up in a project this size were handled quickly, professionally, and to my satisfaction. Haines began fairly quickly after bid accepted, and worked tirelessly to arrange for demolition and major carpentry, building his own external stairs to window so as to avoid bringing construction material/debris through house. Timing of carpentry, roofing, hvac, electrical, plumbing, painting, drywall, cabinets/countertops choice and installation, and flooring was well-coordinated with no down-time. Very happy with finished project, and will be using Haines on smaller master bath remodel.

Came out to look at the scope of work and never contacted me with an estimate.

There were snags as you might expect with a job this size, but none were as a result of Walt. He is great! We did have issues with one of his sub-contractors, but I don't think Walt will be using them again.

I was out of town during the Memorial Day weekend and returned on Monday May 30th to find my master bedroom closet flooded and the flooring in my hall 1/2 bath and where the bathtub is located swollen up so high the doors wouldn't close.  I called my plumber who came and disconnected the water heater, repaired a cracked pipe under the floor, then said code wouldn't allow them to reinstall a new one until the floor was repaired.  Result - no hot water.  A quick call to my homeowners insurance confirmed my worst fears that they wouldn't cover any of the damage.  Luckily I had one year left on my water heater warranty so I saved that $325.

By the time the water heater was delivered, I'd been without hot water for 3 days.  I jumped right on Angie's list to look for a local contractor and found Walt Haines was the closest to my home.  I called based on his good ratings, left a message on Friday and he called me right  to schedule a visit for assessment.  That same afternoon he came out and looked at the damage, gave me a verbal ballpark quote on the spot that I thought was very reasonable and I had it in writing in an email by that evening.  I called him back and he scheduled 2 members of his crew to come the following Monday for the repairs.  He even told me he had already scheduled these 2 guys to assist on a roofing job, but he realized I was in urgent need of hot water.  What a nice guy, huh?

They were on time and they had all their materials.  I had already moved everything out of the closet so they went right to work.  They brought drop cloths and put them down from my front door all the way down my hallway to the bedroom closet door.  They brought a shop vac with them and sucked up all the sawdust and waterlogged particle board as they went, replacing it with two thick layers of new plywood.  Walt said he estimated the work would take 3 to 4 hours and they were done in less than 3 hours including cleanup- well before noon.  That gave me time to schedule my plumber to come back and reinstall my new water heater that same afternoon and I had hot water before supper time.  Excellent!!

I still have the floor damage in my bathrooms to repair and I have been working with Walt to turn this repair into a small remodel that I've always wanted done to my bathrooms.  He's been very good so far about adjusting his estimates to meet my available funds.  So far he just couldn't have been nicer.

Kind and considerate - Reasonable quotes - I would recommend his business to anyone.

Judith Wilson, Concord NC

went well - was on time, was on site daily if construction going on - communicated what was scheduled and worked around my schedule - was always prompt to reply via phone, text, or email - handled surprises in construction well & promptly - answered questions/concerns politely - provided information/ideas on design, but didn't push for particular outcome project came out beautifully, I love my new kitchen

unknown

Work was done, quickly and efficiently in a week's time. Crews showed up at designated time and worked through the day, cleaning up at the end of each day. Flooring and toilets were all installed on the same day. Finished result is a considerable improvement on the original.

Walt was great to work with right from the start.  His quote was accurate and he or someone from his crew were at our home just about every day during the week.  He always kept us informed with what was going on and was always prompt with responding to our questions and concerns.  Walt takes pride in his work and it shows.  We would highly recommend Walt to anyone.

Walt met with me to discuss the project initially and provided me with a detailed proposal shortly after. Once I was ready to start the project, Walt and crew showed up and completed the work within the time proposed. Because of the proposal, we were on the same page throughout and there were no surprises. Walt is professional, follows through on his word, and very easy to work with. I am extremely satisfied with the finished product and would definitely hire him for other projects in my home.

unknown

I was interviewing multiple companies for this project. Walt knew I had other contractors I was talking to. He wanted to open up the pillar to see if it was hollow or solid. I told him if I chose him, I would give him permission to cut into the pillar. He told me he would give me a bid. I didn't hear from him for almost 2 weeks. I noticed saw dust on my porch. The back of my pillar had been cut. I called all the companies I talked to to see who did it. Walt admitted he did. I told him I didn't give him permission. Then he told me he would send the bid now. He also said that I have a load bearing pillar. He said if I wanted him to he would fix it.

Walt was the most conscientious, professional, meticulous contractor we considered. He was honest about cost and the only reason we didn't hire him was that he was unfamiliar with the 203K loan process we are using.
I believe Walt would have done a beautiful job and I will definitely contact him in the future for other projects we have planned.

It went great. Mr. Haines was prompt, he kept me informed every step of the way. He Texted me or called me to let me know what time they would be there, and you could count on him to do what he said. The project was well constructed. I am well pleased with the whole thing. Construction, materials, time, professionalism, promptness, crew and attention to detail. I would definitely use this contractor again.

Walt was very responsive and provided a quick turnaround on an estimate.    We decided that the cost of the project was higher than we anticipated so we did not complete the project.   We did appreciate his professionalism and believe that, if we do decide to move forward with the project later, we will be calling him.