STI Turf Care Equipment - Charlotte East logo

STI Turf Care Equipment - Charlotte East

About us

STI Turf Care Equipment is the number one merchant in the outdoor power equipment sales and service business. We offer the total package with a team of well trained professionals that work everyday to enhance our customers service experience. Whether it is for new equipment or a repair job, our team is there to help you achieve the results you are looking for. Our supplier partners work closely with us to provide the landscape professional and the discerning homeowner the very best service. Some of our suppliers include these great companies; Toro, Exmark Mowers, Dingo Products, ECHO, Scag Mowers, Wright Mowers, Stihl, Little Wonder, Mantis, Billy Goat, Ryan, Husqvarna, Kohler Engines, Kawasaki Engines, and Briggs & Stratton Engines. We service and sell mowers, trimmers, chain saws, sprayers, seeders, Dingo Sitework Systems, tillers, snow removal equipment, spreaders, generators, edger's, hedge clippers, aerators, sod cutters, lawn vacuums and leaf blowers. In addition to our extensive line up of power equipment, parts and service we have a full offering of irrigation, outdoor lighting, drainage, pond building, landscape hand tools, and fertilizer products. We offer the full line-up of Lebanon Turf fertilizers and seed products. STI Turf Care Equipment has six branches to better service your needs. No one can match our extensive branch network that supports your every power equipment need. We accept certain power products on trade( brand, age, and condition of the equipment are key qualifiers), so we can get you into the right piece of equipment. An extensive offering of retail finance options are also available to all qualified customers. For the landscape professional we provide quick turn around time on service work, loaner units, specialty rental equipment, plus parts and equipment delivery services. We offer educational training classes in the following areas; service, preventative maintenance, and pesticide spraying. Our customers also receive unparallel support from our highly qualified field sales team. No one in the marketplace can better assess your equipment, so the goals of your project are achieved. They demo our equipment on your property to ensure you have the correct product.

Business highlights

100 years of experience

Services we offer

& factory trained technicians in the business. Homeowners can rely on our outstanding service department, & our pick up & delivery service., We have an extensive inventory of parts, ecommerce site, extensive parts inventory, new & used equipment, our ability to fix many brands of equipment, warranty support

Accepted Payment Methods

  • CreditCard
Reviews
4.730 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
3%
3
7%
2
3%
1
0%
Showing 1-25 of 30 reviews
Tony M.
Nov 2016
2.0
$100
Started off poorly! The guys at the front desk took my mower without providing any documents to say the mower was mine and in their possession. They told me they were too backed up and it would be about a 5 hour wait to get my ticket. I waited a solid week and ask BJ (or rather) to fax me the documents. He "took" my fax number and said he would send it out shortly. From his tone and nonchalant responses I knew he was patronizing me and I would never see the fax. Guess what? I never received anything from STI. Now I have no way of proving ownership of the mower! After the 3 week mark, I started calling the store every few days. Each time there was areas on for the delay. On one conversation I asked another employee to call me to let me know when the repair was completed. NEVER GOT A CALL! I had to call them on the 30th day to find out the mower was done and waiting for me. Take your business elsewhere if you don't want to be peed on and have them tell you it is raining.

George B.
Jul 2016
5.0
Yes, I recommend this pro
$200
unknown

Carol E.
Mar 2016
5.0
Yes, I recommend this pro
unknown

Yongjun C.
Mar 2016
5.0
Yes, I recommend this pro
$150
.

LARRY F.
Jan 2016
5.0
Yes, I recommend this pro
$800
unknown

LAMONT G.
Jan 2016
5.0
Yes, I recommend this pro
.

LAMONT G.
Oct 2015
5.0
Yes, I recommend this pro
$150
unknown

Yongjun C.
Sep 2015
5.0
Yes, I recommend this pro
$163
unknown

George B.
Mar 2015
5.0
Yes, I recommend this pro
$450
.

LARRY F.
Jan 2015
5.0
Yes, I recommend this pro
$1,642
unknown

BRENDA H.
Jan 2015
5.0
Yes, I recommend this pro
unknown

George B.
Oct 2014
5.0
Yes, I recommend this pro
$300
unknown

Marty P.
Jun 2014
3.0
Yes, I recommend this pro
unknown

Mary M.
May 2014
3.0
unknown

Walter D.
Apr 2014
5.0
Yes, I recommend this pro
good customer service. Completed on time.

BRENDA H.
Feb 2014
5.0
Yes, I recommend this pro
$65
.

Bill C.
Feb 2014
5.0
Yes, I recommend this pro
$120
I've purchased 2 pieces of equipment from them and have been happy with my experiences.

Peter H.
Feb 2014
5.0
Yes, I recommend this pro
I didn't expect it because they were into the takeover of the business. They covered the work at another of their locations.

Dennis B.
Feb 2014
5.0
Yes, I recommend this pro
$850
Very professional.

Walker G.
Jan 2014
5.0
Yes, I recommend this pro
I used Turf Care when I was groundskeeper with the U.S.Postal Service at the (Airport) Yorkmont Station,Charlotte,N.C.location. Their service and timeliness was always exceptional. I retired from U.S.P.S at the end of 2012,however I would recomend Turf Care's products and services to anyone. |(This is my recomndation,not the U.S.P.S)...Walker L.Gilliam

Joe C.
Dec 2013
5.0
Yes, I recommend this pro
$125
I called STI needing some tines  and other parts for my aeravator. They had most of the parts in stock which I received the next day and this was enough to keep us going during the very busy aerating and over seeding season.

Scott L.
Oct 2013
5.0
Yes, I recommend this pro
$125
They do a great job helping educate you about the equipment you are looking at and helping you pick what is right for you.  I only give them a "B" on price because you get what you pay for so they are a little more expensive than what you might find at a big box.  However, the quality is also better.

Joseph A.
Jul 2013
5.0
Yes, I recommend this pro
I had a couple items repaired. One item had to go back and they fixed it with no questions asked. I’ve always gone to them.

Michael C.
Jul 2013
5.0
Yes, I recommend this pro
$25
Everything worked out pretty well. The parts arrived on time and the price was good. It was better than buying through the internet.

Marty P.
Jul 2013
5.0
Yes, I recommend this pro
$80
It was very good. They guy told me when I inquired about a Mantis with an assisted start that they could put it on there and they provided good service. The price was mainly the price of the part. They had trouble getting the part because the Tiller was old. The first one didn’t work, but they were able to find one that worked.
Showing 1-25 of 30

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

STI Turf Care Equipment - Charlotte East is currently rated 4.7 overall out of 5.

STI Turf Care Equipment - Charlotte East accepts the following forms of payment: CreditCard

No, STI Turf Care Equipment - Charlotte East does not offer free project estimates.

No, STI Turf Care Equipment - Charlotte East does not offer eco-friendly accreditations.

No, STI Turf Care Equipment - Charlotte East does not offer a senior discount.

No, STI Turf Care Equipment - Charlotte East does not offer emergency services.

No, STI Turf Care Equipment - Charlotte East does not offer warranties.