MOON'S FLOORING
About us
Additional phone - (919)563-5884.
Business highlights
Services we offer
Carpet, ceramic tile, flooring & hardwood flooring.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 4% | ||
| 0% | ||
| 0% | ||
| 0% |
For the last year, my wife and I had been looking to replace most all of the flooring in our house. We had a number of "no responses", a couple of weak offers and finally pushed hard to make a decision. I've been surprised by the lack of interest most companies showed in our project.
From the initial meeting with Moon's at their office, to the site inspection/field dimensions they took, to samples they custom prepared, alternates we requested, to follow-up, to scheduling and reminders, to installation and punch these guys are excellent! My line of work is in Construction and I do not make that statement easily.
In two days they demoed, cleaned up and the installed and some 1.500 ft2 of 4" prefinished Hickory (our decision to go with prefinished). The install was to start Wednesday morning and it did. Moon's also understood we had 4 Christmas guests arriving Friday evening and needed to get the house back in order after moving everything out. They were complete and done by 3:00 on Thursday. If you've never heard 5 pneumatic nailers going at once, it is quite impressive. Their orchestration of overlapping demo, layout, install and trim was masterful.
Grace, Debi, and Ralph, thanks again. This summer my wife will be calling you to look at the upstairs. I learned of Moon's from a friend who is a residential GC and I would recommend them to anyone, period.
Ken
Executive Vice President
We made the pleasant drive (less than 30 minutes from Chapel Hill) to Mebane to visit Moon’s showroom often. We tried many samples from their extensive variety of quality products, and we asked endless questions. We were always made to feel like valued customers, and they went out of their way to provide us with both the information and the time we needed to explore possibilities and make decisions.
The installation process, which we had been dreading, proved to be a pleasant surprise. Moon’s installers were fantastic! They were prompt, courteous, and efficient – and Moon’s has their own in-house team of installers – many of whom have worked for the company for years. Obvious experts, they were very careful in our home throughout the whole process from delivery to clean up.
This was our first experience with hardwood, and we are thrilled with our beautiful new floors. It took us awhile to find them, but we are grateful for the fine service and the fine products we got from Moon’s Flooring. We look forward to working with them again on the upstairs portion of our home.
The installers did a very thorough and careful job of installing 1/4 inch underlayment in our newly remodeled kitchen, a very important and tedious job, necessary to give a smooth surface for the new flooring to bond with. They efficiently removed the top layer of old vinyl in our laundry and powder rooms and determined that underlayment was not necessary there.
They did a very good job of cutting in the new flooring around the perimeter of the rooms, and tucked the vinyl under the door trim moldings, having cut the bottoms of the boards for this purpose. They also removed the threshhold for one exterior door and a combination wall and floor register so that the new flooring could be run under those items, which is the proper way to install a floor.
The installation took longer than the 2 man crew had figured and they did not stop for lunch. Tired and hungry, they finished by installing threshold metal pieces and caulking. After they left I discovered that a five foot transition strip was slightly crooked and they had missed caulking some of the door moldings. I called the office and the crew came back out within a week. They replaced the crooked metal with a new piece and completed the caulking.
I was impressed by the quality of the work (striving for excellence in my own work) and the pleasant attitude of everyone we dealt with in this family run business.
His crew arrived on time, was very professional, and completed the job over the three day period of time as promised to sand and apply the one coat of Dura Seal stain and two coats of Bona Traffic water base finish.
We are thrilled with the finished product and have had several friends and guests comment how beautiful the floors are now.
Licensing
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