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TruGuard

4.8

(225) Verified Reviews

Founded 2008 • With Angi since May 2011

Business Highlights

Wears MaskWears Mask
Licensed
Trade License Number
75081
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
Closed
Monday
8:30 AM - 7:30 PM
Tuesday
8:30 AM - 7:30 PM
Wednesday
8:30 AM - 7:30 PM
Thursday
8:30 AM - 7:30 PM
Friday
8:30 AM - 5:00 PM
Saturday
8:30 AM - 3:00 PM

Company Contact

131 Matthews Station St Ste 2A

Matthews, NC 28105

COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Health & Safety Measures

We will wear masks and gloves when we visit your home
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.
Dark Blue James Hardie Siding Gives Home a Fresh Look

Dark Blue James Hardie Siding Gives Home a Fresh Look

gutter repair2021
The homeowners wanted to update their curb appeal and protect their home for years to come. They chose to replace their existing masonite siding with James Hardie Color Plus siding. The beautiful deep blue hue complements the fresh white James Hardie trim and replacement gutters. Our expert installers removed the existing siding and wrap, repaired any moisture damage, put on a James Hardie weather proof barrier and installed the new siding and gutters. The fresh siding and gutters have made this home a standout in the neighborhood.

Description

Our mission is risk free home improvement. A quality outcome is the result of a rigorous process. TruGuard has designed, staffed, and implemented the most thorough and careful processes in the industry. From our initial call to the completion of your project, we have a process in place that will simplify your experience and make sure you’re happy with the renovation. Also, a TruGuard relationship doesn’t end when our crew leaves. Every TruGuard project comes with a manufacturer and workmanship warranty for peace of mind. ...

Verified Reviews

4.8

(225) Verified Reviews

Ratings Distribution

5

195

4

8

3

6

2

2

1

14

Rating Details

Price

4.8

Professionalism

4.8

Punctuality

4.9

Quality

4.8

Responsiveness

4.8

Read reviews by category

roofing (145)siding companies (40)window replacement (25)gutter repair (19)interior painting (40)house painting (34)woodworking (13)gutter cleaning (6)drywall (6)door installation (5)decks & porches (4)home remodeling (3)
Showing 1-10 of 225 reviews
3.0

11/20/2020

A guy came to look at the source of the leak. He said that it's most likely leaking from the boot but it's such a small job that they won't do it. Their minimum job is $1500.

Description of Work
Leak on the roof

Category roofing,garage builders

Work Completed On 11/17/2020

5.0

11/09/2020

This was my first experience with TruGuard, and I found them to be extremely professional. The job was done as promised, there was plenty of communication, and there were no surprises. I would not hesitate to hire them again.

Description of Work
Roof repair

Category roofing

Cost $1,700

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/27/2020

5.0

10/01/2020

It went well and they did a very good job. They provide good customer service.

Description of Work
They renovated a shower in my bathroom. They changed handicap in my shower as well.

Category home remodeling

Services Performed? Yes

Work Completed On 08/01/2020

5.0

01/09/2020

From beginning to end TruGuard was easily accessible and very dependable. The salesperson was not pushy. Showed us his recommendations, then was willing to work with us to get the price we wanted. No issues accepting Angie's List coupon. Work was done very efficiently and professionally. Any issues I brought up were immediately responded to and addressed. The price for some of their work can be on...

Description of Work
Full roof and gutter replacement (2,000 sq ft), Metal wrapping for wood fascia, Window trim replacement (4 windows), Siding repair, Shutter installation (5 windows)

Category gutter repair,roofing,siding,replacement windows

Cost $11,500

Services Performed? Yes

Hire Again? Yes

Work Completed On 12/30/2019

Service Provider Response

Thank you so much Mr. [Member Name Removed] for the wonderful feedback. It was a pleasure working with you, and we work hard to make sure you remain delighted for years to come! If you ever need anything, we're always here, and welcome to the family! Again, thank you for the choosing to work with us.
1.0

03/11/2019

Came promptly to look at roof, but promised to e-mail an estimate and never did.

Description of Work
Roof Replacement

Category roofing

Work Completed On 02/12/2019

5.0

02/04/2019

Throughout the entire process from the quotation phase through the project completion, the Truguard representatives were first class professionals. They were exceptionally flexible and always kept us informed of the project status. We could not have been happier with the craftsmanship and attention to detail. Our neighbors have complimented us numerous times on how nice our home looks after the co...

Description of Work
Replace siding and two doors

Category siding

Cost $53,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 09/28/2018

5.0

09/01/2018

The TruGuard team has been great to work with! My wife and I had a vision for how our home would look at the completion of the siding renovation and additional touches we added as part of the project. I can say, we are more than pleased with the final product! From the sales team and working out the project details, our project manager who made sure all details were complete and perfect, and most ...

Description of Work
Hardie Siding and Portico Addition

Category gutter repair,siding,woodworking,house painters

Services Performed? Yes

Hire Again? Yes

Work Completed On 09/01/2018

Images

Review for TruGuard - 131 Matthews Station St, Matthews, NC - 37367712
5.0

08/27/2018

They did an excellent job! They quickly discovered the problem and made the repairs in a prompt, thorough manner. Would definitely hire again.

Description of Work
Roof repair

Category roofing

Services Performed? Yes

Hire Again? Yes

Work Completed On 06/27/2018

Service Provider Response

Hi [Member Name Removed], Thank you so much for taking the time to leave a review on Angie's List. We appreciate the feedback and are glad you had such a great experience with us! Best, Jessica
5.0

08/27/2018

Much better than expected. Outstanding job. I received many compliments.

Description of Work
Hardie siding

Category siding

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/27/2018

Service Provider Response

Hi [Member Name Removed], We really appreciate you leaving a review for us on Angie's List. We could not continue our great work without endorsements from awesome customers like yourself! Thanks again, Jessica
1.0

04/23/2018

They sacrificed quality for speed. They damaged a Japanese Maple tree in my front entry and The rain censor for my irrigation system. The new roof had a number of problems that they were reluctant to fix. I had to hire an independent roofing inspector at a cost of $500 to prove the sloppy workmanship. It was only then that they fixed the problems. It took several months to find a replacement for t...

Description of Work
Remove existing roof and replace

Category roofing

Cost $7,500

Services Performed? Yes

Service Provider Response

Hi [Member Name Removed], Thank you for taking the time to leave a review. We are sorry to hear that you had a poor experience with us. While we cannot prevent damages from taking place with the removal of debris, we do our best to ensure it does not happen. We also have a project manager on site at every job to ensure our workmanship is top notch. We sincerely apologize that this was not the case...

Services Offered

Roofing, Siding, Window, & Gutter Installation. Interior & Exterior Painting.

Services Not Offered

Handyman, Home Inspection, Interior Remodeling, Kitchen Renovation.

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Financing Available, Visa, MasterCard, American Express, Discover, PayPal
Senior Discount
No
Warranties
Yes