
TLC-The Landscape Company
About us
TLC- The Landscaping Company is located owned company in Charlotte that does business the old fashion way. We will meet you on time, and give you an exact quote for your job with a hand shake. We will be on time and offer you excellent service. Please call me or email me any question for almost anything and remember- all questions are a good question. Insured to 2 million dollars .
Business highlights
Services we offer
Lawn maintenance, hardscapes. Pruning & removal of shrubs & trees. Irrigation repair, landscape design & installation, landscape lighting & repairs.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
77% | ||
11% | ||
4% | ||
3% | ||
4% |
"I started with [Member Name Removed] when the property was a disaster. It looked like nothing had been done for many months. He had large branches from all the trees laying everywere and leaves over 1 foot thick. One of the problems was [Member Name Removed] misled me on how much of the property needed to be maintained after I quoted him based on a certain square footage. The remainder of the property was covered with leaves and looked like a natural area. I brought this up and he said we would adjust the contract later. [Member Name Removed] would complain and say we did not come, just blew the property. We left slips on services performed, which included spraying for weeds on the natural areas and the turf grass,and pruning, etc. Not everything can be perfect in the winter. As anyone knows, in the winter things usually don't look lush. He also had a beech tree that drops its leaves in the winter over his patio. One night he texted and said we did not pick up the leaves. I was there and we did, but that day we had 20-30 MPH winds that made the tree drop more leaves on his patio. After that I texted back and said I wanted to drop the service because it was impossible to make him happy. He texted back and stated he was wrong and we were doing a good job. He also was unhappy that his trampoline had leaves in it. It had sides that didn't have flaps to easily clean it. I said its not traditionally landscaping maintenance but still we cleaned it out. I said I would buy a tarp to put over the trampoline to keep out leaves and he said no. I said I was misled with the property and wanted to adjust the amount by 10% because of the extra grass to be aerated, seeded,cut, and fertilized along with weed control. He did not want to continue and I said fine. Then he didn't want to pay. By the way, the initial $400 dollars was about 23 man hours and with the fuel etc I pay my guys I did not make money, which is fine. I am defensive when a person makes false claims against meand my business and fails to look in the mirror at the type of person he is. I am not perfect and have a lot of customers that know I do what I say. I've been in business over 10 years and have maintained a high rating with Angie's list. Its funny that any low reviews I have received are from customers that don't want to pay their bills My previous review is a A on a $12,000 retaining wall. You be the judge."
"I never dealt with [Member Name Removed] and every time I was there she wouldn't answer the door. I did speak with [Member Name Removed] and he was often away. We left notes on watering the lawn and they never responded. It is impossible to have a beautiful fescue lawn without water in the summer when we have 90 + degree tempertures in the Charlotte area. They have a track record of dropping a company when they agree on a 12 month agreement. [Member Name Removed] just wanted to stop the service without complaints of the lawn before this. The one complaint was the gate left open. I was told the last company was let go earlier too without warning. They are mad that I wanted a cancellation fee when they were with me for a little over 6 months. I agree the new guy did leave the gate open. He was told so it was our fault, I have a company that I am proud of."
"Thanks [Member Name Removed]"
"Thank you"
"We did a great job and sometimes we have equipment problems and I just did no get back to her in 2 days or so when it took 1 weeks to get fixed"
"Thank you - We aim to please."
"This is the 3rd time this person reposted this and she changes the story. I called her many time and when I was done she said fine. I stand behind it and she didn't understand the process. I have come to the conclusion she is not right"
"It was a pleasure working with them"
"I love taking a over grown Crape Myrtle that was on the roof and to low and transforming it back to its natural beauty."
"It is a pleasure designing a hardscape area and making everything making peoples visions come true. Thank you"
"The reason on a small delay is I wanted to make sure he was around because he wants everything to be above perfect."
"This is [Member Name Removed]'s issue- I went out there and he said that his engineer friend said to put stainless steel against the wall. I told him this is his way and I would do this different. He wanted to do this his way which I did. I did it exactly his way and he was there the whole time and I showed him each step. In the future I will have a disclaimer issued but he assured me that we were in great standing. I did the stainless steel 7 months ago and his water issue is coming from the back of the garage which I did not do."
They did cut a wire to our Invisible Fence but fixed it at no extra cost.
They did such a great job that we let our current landscaper go and hired TLC to cut our grass and preformed various landscape chores. They cut limbs off a river birch that was touching our roof and pergola, spread Grade A mulch, and trimmed hedges
we are very happy with John's crew. They even pick up and take away various piles of weddings and trimmings I do over the week. ?
"Thank you - Job was pine needles and total awl $555.00- as always appreciate your business"
Licensing
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