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SteamWorks Carpet & Upholstery Cleaners

About us

SteamWorks has been working in the Charlotte area since 1996. We are a firm certified by the IICRC in carpet cleaning, upholstery cleaning, odor control, water damage and re installation.

Business highlights

Emergency services offered
29 years of experience

Services we offer

Carpet and upholstery cleaning for residential clients, including natural fiber carpets and area rugs. We clean all types of flooring for commercial accounts including vinyl, rubber and stone. All types of fabric upholstery including fabric wall panels.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.013 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 1-13 of 13 reviews
Mary P.
Feb 2015
5.0
Yes, I recommend this pro
$350
unknown

Tami C.
May 2014
5.0
Yes, I recommend this pro
$269
Bill and Tracy are great! I found them through a friend of mine. I was hoping to get someone out this week due to a function at my home on Friday. They were completely booked, but Tracy contacted a regular customer of theirs to ask about moving their appointment to next week in order to fit us in. Bill came out today and did a fantastic job! He was able to get stains from a previous cat, dog and new puppy mostly all gone! The carpets look great and I will definitely call them again! Very friendly, professional and helpful!

Debbie B.
Feb 2013
5.0
Yes, I recommend this pro
This was excellent. They were very responsive and did high quality work. After they left, a couple of spots showed back up. They came back out immediately and took care of it. Great.

Bettina S.
Sep 2011
5.0
Yes, I recommend this pro
$284
I did not have my carpets cleaned professionally before and they are 9 years old. Being 'beige' they certainly showed stains, shadows, etc. - I did clean them myself a few times with a steam cleaner but never could get rid of the stains completely.
Another problem for me was scotch guarding the carpet.
Tracy was answering all my questions when I called for a quote and Bill, her husband (owner) came out himself to do the work. He was right on time, very professional and courteous and he got all my stains out - especially the stairs looked really bad. I was thrilled that I didn't have to replace the carpet on the stairs (which we were thinking about) and got more time out of it due to an excellent cleaning job!
All in all I really liked the service. I probably paid a little more but it was worth it. I got the experience of the owner who stands behind his service. I would recommend them anytime.

MICHELLE P.
Jul 2011
5.0
Yes, I recommend this pro
$350
Prompt return of phone call and the appointment was scheduled within a week. Very professional while in our home. Hadn't had the carpets cleaned in 4 years and was worried about all the stains. He got everyone of them out, even the old pet stains Will definitely use them again.

Frank S.
Sep 2010
5.0
Yes, I recommend this pro
$169
Arrived on time. Had some very bad stains that I could not get out with store bought carpret cleaner. All stains were removed. A good job.

JEREMY G.
Jun 2010
5.0
Yes, I recommend this pro
It went very well. They were punctual, they cleaned up after themselves, they didn’t disrupt my household, and the price was reasonable.

EDWARD F.
Nov 2008
5.0
Yes, I recommend this pro
$115
This company is great. I have used them for years and find that their work is done efficiently. I like the deep cleaning that they perform. We move the furniture.

REGINA R.
Sep 2008
5.0
Yes, I recommend this pro
$350
The customer service provided from the office and the professional service that Danny provided while at my house was exceptional. I will use this company again.

EMILY S.
Jul 2008
5.0
Yes, I recommend this pro
$300
My experience has been excellent with this company. The guy they've sent to do the rugs, a young man named Danny, he is unfailingly polite and he works very hard. I don't know how a man so small is able to lift the furniture that large, but he does. He is attentive to detail and he has been helpful with positioning area rugs. In addition to just steam cleaning they also will do carpet protection and the pet protection and those types of things.

EMILY S.
Jun 2007
5.0
Yes, I recommend this pro
It turned out great. They're responsive, efficient and very careful about how they put everything together. They seem to know their stuff.

KRISTA W.
Apr 2007
5.0
Yes, I recommend this pro
I cannot remember what I paid for Steam Works' service. I will say I had no complaints from service to communication to work done. They came out right away, charged exactly what they said they would charge, and did the job accurately. They even did the work the day following when I had called them. They were very nice. Two men came to my home to do the work. I would use them again.

LISA F.
Nov 2004
5.0
Yes, I recommend this pro
$190
THE QUALITY OF THEIR WORK AMAZED ME. THERE WERE STAINS FROM THE PREVIOUS OWNER. I HAD NO HOPE THAT THEY WOULD GET THEM OUT, BUT THEY DID. EVEN THE MARKS FROM TRAFFIC PATTERNS WERE GREATLY DIMINISHED. THEY WERE PUNCTUAL, COURTEOUS, AND VERY PROFESSIONAL. I CALLED SEVERAL DIFFERENT PLACES AND THEIR PRICES WERE RIGHT IN LINE WITH OTHER COMPANIES. I WILL DEFINITELY USE THEM IN THE FUTURE.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

SteamWorks Carpet & Upholstery Cleaners is currently rated 5.0 overall out of 5.

SteamWorks Carpet & Upholstery Cleaners accepts the following forms of payment: CreditCard

Yes, SteamWorks Carpet & Upholstery Cleaners offers free project estimates.

No, SteamWorks Carpet & Upholstery Cleaners does not offer eco-friendly accreditations.

No, SteamWorks Carpet & Upholstery Cleaners does not offer a senior discount.

Yes, SteamWorks Carpet & Upholstery Cleaners offers emergency services.

No, SteamWorks Carpet & Upholstery Cleaners does not offer warranties.