We are a Disaster Restoration company specializing in water and fire damages.
Business highlights
61 years of trusted experience
Emergency Services Offered
Services we offer
FIRE AND WATER DAMAGE, AND CARPET AND UPHOLSTERY CLEANING. STAYS LOCAL FOR CARPET AND UPHOLSTERY CLEANING, WILL TRAVEL FURTHER FOR FIRE AND WATER DAMAGE.
Awful. They tore apart our house and didn't want to fix it. They lied to us and called my wife names. They were unprofessional and just rude. I would steer clear of these guys. Low reliability and moral fiber. They are squirreley in nature I've included of the demolition work they refused to fix.
Description of Work: Water damage demolition and repair.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$15,000
Bryan D.
08/2016
1.0
Awful. They tore apart our house and refused to fix. They were unprofessional, rude and lied at every opportunity. They tried to get out of our job for higher margin work. I have included a picture of the damage of what they left behind
Description of Work: Water damage demolition and repair.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$15,000
Becky P.
12/2015
5.0
unknown
Description of Work: Completed water extraction and reconstruction of damaged areas. All personnel were friendly, efficient, and excellent communication skills. Would highly recommend this particular Servicemaster office.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pamela R.
09/2013
5.0
carpet cleaners
 + -1 more
They were good. They came over a month ago. They cleaned carpets in a few rooms. I had the carpet in the stairs, hall and bedroom cleaned. They were very pleasant young men. They were there on time. I had no problems with them. I would recommend them.
Description of Work: I used Service Master Cleaning for cleaning carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Martha H.
01/2013
5.0
My overall experience was great. Everything went smoothly.
Description of Work: Everything they said they would do they did in a timely fashion.
Rating Category
Rating out of 5
Yes, I recommend this pro
$10,000
JOHN S.
12/2011
3.0
They've been out several times to complete the entire job. They did the job. We have a custom house that we built 30 years ago and honestly I would not use them again unless there simply is nobody else. They come in in a rush and do their thing. Especially the people that took away the wet stuff. The whole idea for them is to wreck it and take it out. The people that came in and finished afterwards were OK. I called the painter back to look at what he did to the baseboard and trim. They tried to take some of that extra paint off that spilled. It was a fast turnover, mediocre job that would maybe work on a spec house but certainly not a house that you've put your heart and soul into.
Description of Work: They came out to remove wet parts ceilings and walls. They've also repaired these parts and painted.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from SERVICEMASTER
.
Bobbi C.
11/2011
5.0
I called them. They sent out a man to assess the situation, and returned the next day to begin the process. It was a relief to be working with a company who understood the situation and was willing to answer questions and give suggestions for best outcome. We would use them again.
Description of Work: We had water damage from a roof leak while we were out of town. Servicemaster came within 24 hours of our return, established a plan, removed damaged materials, set up large dehumidifiers, and established a drying tent underneath the house in the crawl space. They returned daily to supervise the drying process. We were pleased with their promptness and their attention to detail.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
WILLIAM A R.
08/2010
5.0
They were fantastic! I couldn't have been more pleased with their emergency service. They vacuumed and set fans out, as well as opened up the walls, so that mold wouldn't form. They also sprayed for mold.
Description of Work: We had a major leak that went up into the walls and soaked the carpet (about 8 inches).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MICHELLE F.
01/2009
5.0
hardwood floor
 + -1 more
We called Servicemaster at 7:30am and they arrived at 9am and started going to work. They came by our house every day for the next three days to adjust their equipment as needed and to check on the progress of our floors.
Description of Work: We had water damage in our kitchen, dinning room and den. Servicemaster came out and dried out everything they could and were able to save the hardwoods in our dinning room and den. Due to the many layers of flooring in our kitchen, we could not get that dried out; however, they were able to save our walls and cabinets in the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,341.23
JOAL F.
07/2006
5.0
When I called, I asked them to come out to fix the problem. The owner/manager said we didn't need them to come out and told me what to do to fix the problem. It worked in 24 hours! No charge. This is the second time this has happened with this particular company.
Description of Work: High relative humidity in house (80%).
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Sian G.
01/2006
5.0
THEY WERE RESPONSIVE. THE OWNER IS NICE AND PROFESSIONAL.
Description of Work: Came out for water damage restoration.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
JENNIFER W.
06/2004
5.0
carpet cleaners
 + -1 more
GREAT JOB. I DELIVERED AND PICKED UP THE RUG.
Description of Work: ONE LARGE AREA RUG CLEANED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$46
RICHARD & REBECKAH P.
02/2000
5.0
THEY CLEANED THE CARPET, TOOK OUT EVERYTHING FROM THE KITCHEN CABINETS TO GET THEM CLEAN AND WERE VERY NICE PEOPLE.
Description of Work: CLEANED HOUSE AFTER FIREPLACE BLEW SMOKE INTO HOME
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Hardwood Flooring Sales and Installation,
Mold Testing & Remediation,
Floor Cleaning and Waxing,
Water & Smoke Damage,
Upholstery Cleaning
FAQ
SERVICEMASTER is currently rated 4.2 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
SERVICEMASTER accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, SERVICEMASTER offers free project estimates.
No, SERVICEMASTER does not offer eco-friendly accreditations.
No, SERVICEMASTER does not offer a senior discount.
Yes, SERVICEMASTER offers emergency services.
No, SERVICEMASTER does not offer warranties.
SERVICEMASTER offers the following services: FIRE AND WATER DAMAGE, AND CARPET AND UPHOLSTERY CLEANING. STAYS LOCAL FOR CARPET AND UPHOLSTERY CLEANING, WILL TRAVEL FURTHER FOR FIRE AND WATER DAMAGE.