MCG & ASSOCIATES

COMPANY NOW CALLED MCG INCORPORATED. MARK GROVER APPEARED TO BE SUCH A NICE HONEST FELLOW, HAD THE RIGHT ANSWERS FOR EVERYTHING. PROVIDED PROFESSIONAL ESTIMATE, 5 YEAR GUARANTEE, CARPENTER ON THE CREW TO REPAIR WOOD ROT. CLAIMED HE WAS ANGIE'S LIST RECOMMENDED. BUSINESS CARD INDICATED ANGIE'S LIST AND BBB MEMBER. HUGO WAS THE FOREMAN OF THE 4 MAN CREW. DEBRIS IN GUTTERS WAS NOT REMOVED, RATHER SPREAD OUT SO IT WAS NOT VISIBLE FROM THE GROUND. TRIM WAS WIPED WITH RAGS INSTEAD OF PRESSURE WASHING. PAINT WAS NOT BRAND QUOTED. PAINTING QUALITY WAS AVERAGE. MANY SPLATTERS ON FRONT DOOR, ROOF, BRICK; NONE WERE CLEANED OFF. CREW LEFT A MESS IN YARD, PAINT ON HOSES AND NOZZLES. HOSES, RAGS AND DEBRIS LEFT IN YARD, CIGARETTE BUTTS ON DRIVEWAY & SIDEWALK. PHONED MARK TO ADDRESS GUTTER CLEAN OUT & PAINT SPLATTERS, PROMISED ANOTHER CREW TO CLEAN GUTTERS. NO SHOW. PHONED MARK DAILY FOR 10 DAYS WITH NO RESPONSE. PRICE WAS $1000 LESS THAN OTHER QUOTES.

TEAM WAS LATE ON FIRST DAY AND ONLY ONE PERSON WAS ON SITE WORKING. BY THE FOURTH DAY AT 9PM - THEY LEFT WITH MOST OF THE WORK COMPLETE. THEY WERE TO BE BACK ON FRIDAY AND COMPLETE THE JOB, BUT THEY NEVER SHOWED. SEVERAL TIMES SINCE THEY WERE TO BE BACK AND HAVE FAILED TO SHOW OR CALL. MY HUSBAND HAS TAKEN TIME OFF FROM WORK TO MEET THEM AT OUR HOUSE. THEY DID MAKE IT BACK ONE DAY AND WAS TO TOUCH UP AND PUT ON ANOTHER COAT. THE PAINT IS A TOTALLY DIFFERENT BASE COLOR - THEY WERE TO GET THE CORRECT PAINT AND RETURN. THEY HAVE NOT RETURNED OUR CALLS OR COME BACK TO COMPLETE THE WORK. NOW MY WALLS ARE TWO DIFFERENT COLORS. THEY GOT PAINT SPLATTERS ALL OVER MY HARDWOOD FLOORS. THEY PAINTED THE WALLS A FLAT PAINT INSTEAD OF SATIN PER THE CONTRACT. NOW, THE PHONE NUMBERS ARE TEMPORARILY DISCONNECTED.